The Mermaid Hostel Downtown - Adults Only

2.0 star property

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for The Mermaid Hostel Downtown - Adults Only

Economy Double Room, 1 Double Bed
Fridge, microwave
Exterior
Interior detail
Living area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Calle Alcatraces No. 4 SM22 MZ 13 LT 61, Cancun, QROO, 77500
  • Las Palapas Park
    ‪3 min walk‬
  • Plaza 28
    ‪8 min walk‬
  • Benito Juarez Municipal Building
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

Economy Double Room Single Use, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Suite, 1 Bedroom

  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

Standard Double Room, 1 Double Bed

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Comfort Shared Dormitory

  • 19 sq m
  • Sleeps 4
  • 4 Twin Bunk Beds

Comfort Shared Dormitory, Multiple Beds

  • 30 sq m
  • Sleeps 1
  • 6 Twin Bunk Beds

Economy Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Mermaid Hostel Downtown - Adults Only

Adults-only Cancun hostel in Downtown Cancun with free breakfast
Along with a microwave in a common area, this hostel has a refrigerator in a common area and an arcade/game room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
The Mermaid Hostel Downtown - Adults Only offers 6 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided daily.
During your stay at The Mermaid Hostel Downtown - Adults Only, you're just a quick walk from Las Palapas Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a terrace, and TV in a common area
  • Just a 3-minute drive from Plaza Las Americas and 14 minutes from La Isla Shopping Mall
  • Dogs welcome for free (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and an arcade/game room are also featured at The Mermaid Hostel Downtown - Adults Only. Self parking is free.

Smoking is allowed in designated areas at this Cancun hostel.

Guests are served free continental breakfast daily from 9 AM to 11 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking

Food and drink

  • Free continental breakfast available daily 9 AM–11 AM

Things to do

  • Arcade/games room

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bathroom

  • Towels

Food and drink

  • Shared kitchen access

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 9 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mermaid Hostel Downtown Adults
Mermaid Hostel Adults
Mermaid Downtown Adults
The Mermaid Hostel Cancun
The Mermaid Hostel Downtown - Adults Only Cancun

The Mermaid Hostel Downtown - Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

5.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
I was able to get up in the morning. Breakfast starts at 9am, but I usually need to leave before then. Starting this week I will be working remotely so I will make breakfast.Its pretty laid back and simple home like living here. Home away from home.
Stayed 1 night in Mar 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its friendly here, authentic hostel and homey feel
Its a friendly environment here. Currently there is a global emergency unfolding but everything is calm with a small number of people so the stresses of sick people due to large numbers isn't at this place so much.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Amenities
Great Atmosphere, lots of students, cheap prices,good location.
Stayed 4 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel and Great Location
Over all it was a very good hostel, great location for Downtown, very clean and well maintained. Quiet and comfortable as well. The only thing that stops it getting full marks is there wasn't always a member of staff around when I needed one, but this is minor and I would recommend this hostel.
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Frightening experience TO the hostel.
To the owner of this property: PLEASE absolutely check its listings on all the maps apps. After we got into the Cancun bus station, we followed Apple Maps to get ourselves to this hostel which said would be a 30-minute walk. It took us further up north, a shady part of town. We absolutely got lost and panicked, because the management did not make sure this property had the correct address listed on all the maps apps. The hostel was fine, but who knows what might have happened had we not run into a cab driver (barely any were coming by that area).
Stayed 1 night in Apr 2018

8/10 Good

Guillermo

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
El colchón (si así se le puede llamar) es solo una esponja ya que se sienten las tablas
Stayed 1 night in Oct 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue expectacular,,, cancun muy lindo playa del carmen y tulum especial y mejor la isla de las mujeres... con todo el ambiente en el hostel fue maravilloso
Stayed 7 nights in Jul 2019

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico, moderno y tranquilo
Ambiente relajado.Biena atención.Independencia y muy buenos lugares comunes,especialmente el patio.Los voluntarios hacen un trabajo maravilloso
Stayed 5 nights in Jan 2018