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"hotel is in a good location and the rooms are spacious and well designed. I would say this is more of a 4 star though. Staff are rude, unhelpful, and ... " More
10 Jan 2022 by Alanda Hotel Marbella
Dear Allana. Thank you for your review and feedback. While we’re thrilled to hear that you appreciated the location of the hotel and our rooms, we regret that the service you received was anything less than exceptional. We will be sure to share your feedback with our team. I know they will take it to heart. We’d love to host you the next time you visit Marbella and share a new experience. Kind regards
19 Mar 2020 by Alanda Hotel Marbella
Dear Customer, it's great to read that you had such an enjoyable stay with us! I will certainly share your feedback with my team, they are going to be delighted by your compliment! Thank you for choosing us for your stay and for having taken the time to complete our review. Looking forward to the pleasure of welcoming you back in the near future. Kind regards,
13 Nov 2019 by Alanda Hotel Marbella
Dear Customer, Many thanks for your very kind feedback and for taking the time to share your comments with us. I am pleased to hear that you enjoyed your stay at the Alanda Hotel Marbella. We look forward to having the pleasure of warmly welcoming you back very soon. Best regards,
2 Sep 2019 by Alanda Hotel Marbella
Dear guest, thank you for your feedback. We are happy to hear that you were happy with the location of the hotel. Please note this is a transition period and we are going to refurbish all the blocks soon, the first block has been already renovated. We would love to see you back soon to check the improvement yourself. Your recommendation is highly appreciated and represents our best reward. We look forward to having to the pleasure of warmly welcoming you back very soon. Kind regards,
2 Sep 2019 by Alanda Hotel Marbella
Cher hôte, Merci d'avoir commenté votre séjour. Nous sommes heureux de savoir que vous avez apprécié notre hôtel et sa propreté. Nous sommes désolés d'apprendre que le piscine n'a pas répondu à vos attentes. Merci de partager votre séjour, nous prendrons note de votre avis pour améliorer nos services à l'avenir. Cordialement.
26 Jul 2019 by Alanda Hotel Marbella
Cher client. Merci beaucoup de partager votre séjour. Nous sommes heureux de constater que cela a été si satisfaisant. Nous sommes impatients de vous accueillir à nouveau très bientôt. Cordialement
The following facilities are closed seasonally each year. They will be closed from 15 October to 23 March:
Alanda Marbella Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury Alanda Marbella Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Marbella hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Alanda Marbella Hotel offers 187 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Manuka Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Aceituna Restaurant – This buffet restaurant only serves breakfast. Open daily.
Room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Alanda Spa has 4 treatment rooms, including rooms for couples. Services include massages. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Alanda Marbella Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not serve pork or alcohol onsite. Guests may purchase these products offsite for consumption on property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
