Suites Gaby Cancun

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Breakfast available

Housekeeping

24/7 front desk

Parking included

Air conditioning

Explore the area

Av. Sunyaxchen Lote 46 y 47 Mza 2, Supermanzana 25, Cancun, QROO, 77509

Plaza 28
6 min walk
Las Palapas Park
7 min walk
Mercado 23
13 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
21 min drive

Room options

Superior Room

18 sq m
Sleeps 4
2 Double Beds

Standard Room

16 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Air conditioning

Parking available

Room service

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel with free parking, a quick walk to Plaza 28

This smoke-free hotel features a restaurant, a rooftop terrace, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.

Suites Gaby Cancun offers 54 accommodations with laptop-compatible safes and complimentary toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Suites Gaby Cancun, you're just a quick walk from Plaza 28. Features include free WiFi in public areas and free self parking, plus a restaurant.

Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and luggage storage
Within a 10-minute walk of Plaza 28 and Las Palapas Park

There's a restaurant on site. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Suites Gaby Cancun. Limited free parking is available on a first-come, first-served basis.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10 AM.

The Turtle - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Height restrictions apply for on-site parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: USD 5-10 for adults and USD 3-8 for children
1 restaurant
Room service available

Restaurants on site

The Turtle

Family friendly

Soundproofed rooms

Conveniences

ATM/banking services
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Rooftop terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Upper floors accessible by stairs only

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

32-inch plasma TV
TV channels

Desk
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Suites Gaby Cancun

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 5 to 10 for adults, and USD 3 to 8 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Suites Gaby

Suites Gaby Cancun

Suites Gaby Hotel

Suites Gaby Hotel Cancun

Suites Gaby

Suites Gaby Cancun Hotel

Suites Gaby Cancun Cancun

Suites Gaby Cancun Hotel Cancun

Suites Gaby Cancun Reviews

8.0

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Edgar

Travelled with family and small children

15 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff & service nice people

Stayed 4 nights in May 2024

6/10 Okay

Dale

27 May 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Solo stopover in Cancun downtown

Stayed 4 nights in May 2024

6/10 Okay

Patrick

28 Jan 2024

Liked: Cleanliness, staff & service, room comfort

This is a tough one to grade. In one hand it was clean, safe, comfortable, great staff, pretty close to transit and good value. On the other hand sink plugged (which was fixed the next day), I wouldn’t look under the sheets cause the mattress really has to go, room phone doesn’t not work(line is dead), safe box not working and when I mentioned it I was told “none of them work” and the area, not the most upscale. Very run down. Would I stay there again? hmmmmm, not really.

Stayed 5 nights in Jan 2024

10/10 Excellent

Robert Joseph

5 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just a good vibe for me. But they don't speak a lot of English so not for everybody. I love the locals. Everything is half the price or more downtown compared to the beach area.

Stayed 14 nights in Nov 2023

6/10 Okay

Daniel A

16 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Good, The Bad, and The Ugly

First, the good. Exceptional cleanliness. Staff continually clean every surface. Reception staff are welcoming and you can expect assistance from them for most things required. The hotel's location is very good and is only minutes walk away from any number of places to eat as well as a centro market where hundreds of vendors set up shop daily. Hotel rates are reasonable and they do have a restaurant open for breakfast daily where you can find offerings over a broad price range. The Bad: The place truly is a noise box and the management does little to control loud talk in the hallways or lobby which transfers to the rooms because of the tile floors which act like echo chambers. This can go on sometimes into the wee hours of the morning because alot of guests are just plain inconsiderate or because they don't control their kids who are just naturally loud. The hotel posts signs that are meant to remind guests to be quiet and considerate but these do little to alleviate the situation if management doesn't act when necessary. The Ugly: The water saver toilets installed in the rooms are pretty inefficient. It appears most of the rooms have had some upgrades to shower heads and sinks but really they need a better sanitary toilet system.

Stayed 7 nights in May 2023

4/10 Poor

Mounisha

Travelled with group

16 Feb 2023

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The hotel was good but we had a problem with Wi-Fi, there was no Internet for 4 days. We felt it very difficult for us to be with out Internet. The staff didn’t respond properly.

Stayed 4 nights in Feb 2023

6/10 Okay

CRAIG

Travelled with family

15 Feb 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

This hotel could not have been in a more perfect location for why we were there. We could walk everywhere. There were close restaurants, banks, etc. The hotel restaurant did not look very inviting so we didn’t use it. The website promised English speaking staff but that was not always the case and was difficult. The hotel room was very clean!!!

Stayed 4 nights in Feb 2023

4/10 Poor

Jason

Business traveller

26 Jan 2023

Disliked: Staff & service, amenities

This hotel is for people looking for a cheap and simple place to stay/ sleep. The bathroom is in my single was tiny, dirty ceilings in shower area, not one piece of art on the walls, A/C in room worked fine. Daily you have to go into lobby for reset your room key. Pain in ass, I stayed there due to me being in area for dental work, it fit my simple needs of bed and shower. This is not a relaxing hotel by any stretch of the imagination. Full size bed mattress was extremely uncomfortable. The surrounding area is nice, it’s safe, and plenty of places to eat, “Mercado 28” is a block away. Plenty shopping. Staff was nice but as other reviewers stated they spoke lil English. Overall I’d rate this place a 2 for comfort/ 3 for convenience 3 for staff and cleanliness, they did come change bed daily. It’s a cheap place to sleep that’s it.

Stayed 10 nights in Jan 2023

4/10 Poor

Yonatan

8 Jan 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

6/10 Okay

William

Travelled with group

30 Dec 2022

Liked: Cleanliness

Location is ok, staff is good , no hot water , breakfast good but not included .safe area

10/10 Excellent

marco

11 Dec 2022

Liked: Staff & service, amenities

Perfect

Stayed 1 night in Dec 2022

4/10 Poor

Christine

31 Aug 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Aug 2022

10/10 Excellent

James Leslie

1 May 2022

Liked: Staff & service, amenities, property conditions & facilities

Staff very friendly and polite. Room very nice ( clean) . Bathroom good shower and towels plenty. TV worked good and lots of closet space. Breakfast room opened at seven and good menu and good food and drinks. Staff polite aswell. Good parking indoors. Only problem card door locks failed consistently .had to make many fustrating trips down stairs to get card charged and still may not work again. I believe frustrated the front desk workers aswell but they kept smiling. I left my room for several days with a lot of my belongings in the room . Nothing was disturbed only the maid made visits to check if room was ok for cleaning . Felt very reassured with the staff. Overal a nice place to stay. Great for shopping and Resteraunt’s very handy. Staff can recommend all the food types you may like at different places. I believe my friends from Belize enjoyed the hotel as much as I .Jake

Stayed 16 nights in Apr 2022

8/10 Good

Richard

21 Apr 2022

Liked: Cleanliness, staff & service, property conditions & facilities

It’s quite even though it’s beside the road i had the comfortable to relax and sleep. And it’s very affordable to me.

Stayed 2 nights in Apr 2022

2/10 Terrible

Yuval

23 Mar 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

WORST "HOTEL" I ever stayed in, STAY AWAY!!! I came to the reception and had to wait for a long while because the recepcionist was super slow. When my turn came I realised she was also unfirendly. I was told that the hotel policy is that even though I paid for a room with capacity of 2 people I am not allowed to bring guests for "secuirty reasons". Anyway, I went to my room and took a shower. While I was taking a shower I heard horribly loud knocks at my door. I dressed up quickly just to find out an employe of the hotel who had no English. He just comanded me with his hand to move to the next room. I decided I am not going to argue. Right after that bizzare incident I went outside and only came back at night. Then I realized that they were moving me to a room with an extremely noisy AC...I couldnt sleep all night because it was either too hot without AC or too noisey with AC. First thing I did in the morning was telling the reception about the noisey AC and asking them to either fix it or move me to another room. I was told that the maintainance guy was not there today and that there are no rooms availabile. I checked up on Expedia just to figure out there were many rooms availabile, including 4 rooms of my exact standard. I showed the recepcionist that there are many rooms availabile but instead of asking for apologey for her ugly lies she just avoided me. She even deactivated my room key and only activated it after she relaised it was one step too far. STAY AWAY!!!

Stayed 3 nights in Mar 2022

4/10 Poor

neeta

Travelled with family

12 Mar 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Uncomfortable.

Hastily constructed hotel. Poor plumbing. Hardly any furniture.

Stayed 1 night in Mar 2022

2/10 Terrible

Raul

3 Mar 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

awful attention

horrible customer service, the receptionist was always angry giving awful attention to customers, they didn’t even allow to have guests, the room was noisy, very small and quite expensive for what it has to offer. please do no stay here

Stayed 1 night in Feb 2022

6/10 Okay

Juan

Travelled with family, Travelled with partner

10 Feb 2022

Liked: Cleanliness, staff & service

Little maintenance will do good to the rooms. They had to change out room because the window wouldn’t close. However they moved from 2nd floor to third floor. Which is a pain because there’s no elevator.

Stayed 1 night in Feb 2022

10/10 Excellent

Gesvin

19 Jan 2022

Stayed 2 nights in Jan 2022

2/10 Terrible

Trinidad

31 Dec 2021

Stayed 1 night in Dec 2021

10/10 Excellent

Daviel Y

16 Nov 2021

Liked: Staff & service, amenities, property conditions & facilities

It worked for my needs.

Stayed 2 nights in Nov 2021

6/10 Okay

RICHARD

15 Nov 2021

Liked: Cleanliness, staff & service

A place to sleep

The room had good internet and hot water from shower. You would capture my attention to stay there if the price was 20% lower (and/or was reduced for a stay of 2 weeks or longer). The security safe also did not work, and aircon controller battery was almost at 0%. The room and reception were very clean. In summary, the hotel was unimpressive for the price.

Stayed 1 night in Nov 2021

2/10 Terrible

Lawrence

29 Oct 2021

Disliked: Staff & service, amenities, property conditions & facilities

I the closeness of Market 28 was great. The room was very small and the entire building is a loud noise box. Voices from the reception area travel to the rooms. The proximity of the rooms are so close conversations can be heard. I NEVER had my sheets changed by the room service attandant during my 3 day stay. I changed them myself. I would NEVER recommend someone to stay there.

Stayed 3 nights in Oct 2021

8/10 Good

Gerardo

Travelled with family

21 Sept 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the cleanliness, convenient location - close to the terminal 10 min. I liked everything overall...

Stayed 8 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with group

21 Aug 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

they checked us into a room where the toilet didn't flush unless you tried flushing multiple times, the sink faucet was broken, we had to hold the faucet in place, to turn it on and off, the room was extra small as was the beds. they were not able to accomendate us with a functioning room so we had to book a stay at another place.

Stayed 10 nights in Aug 2021