21 Feb 2019 by Community Manager
Hyvät vieraat. Kiitämme teitä siitä, että jaat mielipiteesi. Olemme iloisia, että meillä oli miellyttävä oleskelu hotellissa, ja toivotamme mielellämme tervetulleeksi sinut pian uudelleen. Parhain terveisin.
31 Jan 2019 by Community Manager
Cher invité. Nous regrettons que notre hôtel n'ait pas répondu à vos attentes. Nous prendrons votre avis en considération afin de continuer à nous améliorer. Merci pour votre visite.
All-inclusive room rates at AluaSoul Orotava Valley - Adults only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Entertainment
Not included
Some rates at AluaSoul Orotava Valley - Adults only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. As a guest of AluaSoul Orotava Valley - Adults only, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified AluaSoul Orotava Valley - Adults only. A complete renovation of AluaSoul Orotava Valley - Adults only was completed in November 2021. This Mediterranean Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free parking nearby
AluaSoul Orotava Valley - Adults only offers 202 accommodations with a safe and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Terra Café – This buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Mare Nubium – This restaurant specialises in local and international cuisine and only serves dinner. Open daily.
Kentia Pool Club – This bar is located by the pool. Open daily.
Agua Lobby Bar – On-site bar. Open daily.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.