ibis Cancun Centro

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Dates

December 2024

January 2025

Lunch and dinner served, Regional cuisine

Shower, eco-friendly toiletries, hair dryer, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Parking available

Pet-friendly

Breakfast available

Housekeeping

24/7 front desk

Explore the area

Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504

Royal Yak Casino and Sports Book
4 min walk
Amerimed Hospital
4 min walk
Dubai Palace Casino
5 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
15 min drive

Room options

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

Lagoon view
Sleeps 2
1 Double Bed

Double Room, 1 Double Bed

40 sq m
City view
Sleeps 2
1 Double Bed

Double Room, 2 Double Beds

Lagoon view
Sleeps 4
2 Double Beds

Similar properties

Pool

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with a 24-hour front desk, a short walk to Plaza Las Americas

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and dry cleaning are onsite. Housekeeping is available once per stay.

Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the shopping around ibis Cancun Centro. During your stay, you're just a quick walk from Plaza Las Americas. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Valet parking and self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Guests have great things to say about the helpful staff and the proximity to shopping
6 minutes by foot from Plaza Las Americas and a 3-minute drive from Plaza 28
Airport drop-off shuttle service available for a fee
Dogs welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly ibis Cancun Centro. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered self parking on site (MXN 100 per stay)
Covered valet parking on site (MXN 100 per stay)
Wheelchair-accessible parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MXN 259 for adults and MXN 130 for children
1 restaurant
1 bar

Restaurants on site

Renez-vous

Things to do

Shopping centre

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Business centre
Computer station

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 180
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 60
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

22-inch plasma TV
Satellite channels

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Phone
Recycling
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 13 children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 259 for adults and MXN 130 for children
Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
Covered self parking fee: MXN 100 per stay
Covered valet parking fee: MXN 100 per stay
Pet deposit: MXN 1000 per stay
Pet fee: MXN 300 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a security system

Front desk staff will greet guests on arrival.

We should mention

Up to 13 children stay free in the same room as the parent or guardian when using exisiting bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Centro

Centro Cancun

Ibis Cancun Centro

Ibis Centro Hotel Cancun

ibis Cancun Centro Hotel

Ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Hotel

ibis Cancun Centro Cancun

ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

HECTOR

14 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Nathan, Springfield

Travelled with group

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Will break this down by category. Expedia: Easy to book end stop. Only issue was breakfast being included and having to work this out each morning. Small matter but be ready. Hotel (IBIS): Check-in easy. Staff great. Room service excellent. Parking, perfect. Issue... room key working each day. Everyday had to get the key reset. Overall this was a good stay and booking.

Stayed 7 nights in Sep 2024

6/10 Okay

RAMON GEOVANI

Travelled with family

3 Sept 2024

Liked: Cleanliness, staff & service

Muy chicas la habitación Eramos 2 adultos y 2 niños inicialmente únicamente nos dieron 2 toallas

Stayed 1 night in Sep 2024

8/10 Good

Ruen

2 Sept 2024

Liked: Property conditions & facilities

buen hotel solo las abitaciones son muy pequeñas

Stayed 3 nights in Aug 2024

8/10 Good

Jose

Travelled with partner

31 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good for one night emergency stay, Bed frames in bad condition dirty, Shower are gets the floor soaked because its not well sealed.

Stayed 1 night in Aug 2024

10/10 Excellent

Pako

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice!

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Martha

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For the price and area it was a good deal.

Stayed 1 night in May 2024

6/10 Okay

Arlette, SAN DIEGO

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service

El servicio e instalaciones están bien, sin embargo el colchón y almohadas son terribles, no se puede descansar, deberían de mejorarlas.

Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Sandy

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So confortable!

I love it! Was close to everthing! People at the breakfast qas ao friendly! Thank you for everything!

Stayed 1 night in Jul 2024

10/10 Excellent

Arash

24 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

Nono

Stayed 1 night in Jul 2024

8/10 Good

HECTOR

22 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Timmie

Travelled with partner

20 Jul 2024

Very small shower and toilets

Stayed 1 night in Jul 2024

10/10 Excellent

Carl

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jul 2024

10/10 Excellent

Alessandra

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good price and location

Stayed 1 night in Jul 2024

2/10 Terrible

Jorge

Business traveller, Travelled with partner

8 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

Staff not knowledgeable about services didn’t accommodate to our request the receptionist gave us one bed small room uncomfortable

Stayed 1 night in Jul 2024

10/10 Excellent

Karen, SAN DIEGO

Travelled with family

3 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Definitivamente lo recomiendo, cerca de aeropuerto, cerca de plaza comercial donde tienen mucha comida, un pequeño Walmart en el primer piso, valley parking etc El cuarto es pequeño pero cómodo y tranquilo

Stayed 1 night in Jun 2024

6/10 Okay

Habib

1 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Do not let them order you a taxi, they have a way of double charging you. Taxi they ordered for me charge me twice and extremely high. Uber was 280 pesos to the airport when i checked, and taxi charge 650 pesos from me. They will ask you to use card for payment and claim it doesn't go through. It showed a different cab company charged you on ur bank history, and they show you their transaction which doesn't have nothing on. I had to go to the atm to pay her 650 pesos. Just so you know, go with cash ONLY!

Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Travelled with family

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe clean cozy downtown cancun.

Everything was close by main center downtown cancan, shops,restaurants and theaters uber services are quick to pick you wherever you want to go. Small rooms quite perfect to sleep 😴 beds were good cozy. Windows well unfortunately you can't open. Has a walmart under wonderful store you can get some quick snacks. No refrigerator in the rooms that a sad they don't have a bucket to put ice so you have to buy a little cooler if you want to. Staff was nice room clean that a plus.safe also to stay they have security so you can enjoy your stay.

Stayed 3 nights in Jun 2024