Pembridge Palace Hotel

3.0 star property

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Photo gallery for Pembridge Palace Hotel

Terrace/patio
Triple Room
Reception
Exterior
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
55 Princes Square, London, England, W2 4QB
  • Queensway
    ‪5 min walk‬
  • Kensington Gardens
    ‪6 min walk‬
  • Portobello Road Market
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 1 Double Bed and 1 Twin Bunk Bed

Standard Single Room, Ensuite

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Single Room with Private External Bathroom located on a separate floor

  • 6.5 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

Duplex Room

  • 14 sq m
  • Sleeps 3
  • 3 Twin Beds

Family Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Pembridge Palace Hotel

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. Additionally, a garden, a TV in a common area, and a front-desk safe are onsite.
Pembridge Palace Hotel offers 120 accommodations with minibars and complimentary bottled water. Satellite television is provided. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pembridge Palace Hotel. During your stay, you're just a quick walk from Kensington Gardens. Enjoy features like breakfast (surcharge) and concierge services.
  • Free WiFi (speed: 25+ Mbps)
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a multilingual staff, and an elevator
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Kensington Gardens and Kensington Palace
As a guest of Pembridge Palace Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Pembridge Palace Hotel also features a garden, concierge services, and a front-desk safe. The front desk is open around the clock.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Czech, English, French, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 14 for adults and GBP 14 for children

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 for adults and GBP 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Pembridge
Pembridge Hotel
Pembridge Palace
Pembridge Palace Hotel
Pembridge Palace Hotel London
Pembridge Palace London
Pembridge Palace Hotel London, England
Hotel Pembridge Palace
Pembridge Palace Hotel Hotel
Pembridge Palace Hotel London
Pembridge Palace Hotel Hotel London

Pembridge Palace Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 192 reviews
Rating 8 - Good. 58 out of 192 reviews
Rating 6 - Okay. 30 out of 192 reviews
Rating 4 - Poor. 5 out of 192 reviews
Rating 2 - Terrible. 8 out of 192 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
A grade above the normal mid-range offerings in the area. The rooms are relatively small, but comfortable and clean. Very friendly service staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2024

8/10 Good

Ian

Stayed 4 nights in Nov 2024

6/10 Okay

Sandeep

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2024

6/10 Okay

Sandeep

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Ok for short stay. A bit of a walk to the tube stations and didn’t like it late at night as a woman on her own. Woken up both nights by people above stomping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dianne

Stayed 1 night in Nov 2024

6/10 Okay

Daniela

Liked: Cleanliness
Overall good stay but few dining options around
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

6/10 Okay

David

Business traveller
Not a proper English breakfast. Not proper bacon or sausages
Stayed 2 nights in Oct 2024

6/10 Okay

Patty

Liked: Staff & service
Everything was good except for the bathroom, we stayed for 3 nights and they didn’t clean the bathroom at all, very disappointed.
Stayed 3 nights in Oct 2024

8/10 Good

Donghu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
房间隔音不好,洗手池水龙头很差,应该换新的了
Stayed 4 nights in Oct 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Duplex room- small but fine for a night!
I stayed with my two 13 year old daughters for one night. The duplex room was perfect for us. The room was small and bigger people might feel quite cramped but it was clean, tidy and the beds were fine for us. The staff were all friendly and helpful. Breakfast was fine- help yourself to full English items, cereals, fruits, yoghurt, cheese, mini croissants (and for some reason a bowl of custard creams!) Good location in Bayswater/Notting Hill. Loads of cafes, supermarkets etc a few mins walk. We walked from Paddington which took about 20 mins but there were tube stations and bus stops a few mins walk. We would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Hicham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with perfect location
Excellent location, great service and perfect family room🙌
Stayed 6 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tajas the host was good. He helped us get accomadated with a room quicker.
Stayed 1 night in Oct 2024

6/10 Okay

Kassandra

Travelled with partner
Liked: Staff & service
Great location near Kensington Gardens & tube stations. The lobby is really nice, but the room is really average. The shower was the smallest we’ve seen in Europe and had a lot of mildew. It was impossible to shower without touching the unclean walls, which was a bummer. Otherwise, good place.
Stayed 3 nights in Oct 2024

6/10 Okay

Ian

Keep on scrolling
Keep scrolling the list you’re looking at. The hotel is ok but nothing special. TINY room don’t take any luggage. Bathroom smelt stale / drains.
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were welcoming and helpful. The room was very warm with no a/c, the room was very small, the hairdryer would only work for a couple of minutes before overheating. From 6.30 there was a lot of noise outside the room due to being close to the breakfast area and lift/ stairwell.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, tube stations close by, hotel rooms on small side but adequate for the amount of time spent in them
Stayed 3 nights in Oct 2024

8/10 Good

Sean

Stayed 2 nights in Sep 2024

10/10 Excellent

Monica, concord

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, staff are great. Traditional English Breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

josh, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very good. The check in staff very friendly. Was happy to have a elevator! The room was small but not ridiculous. Excellent shower too. Walkable to two or three tube stations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart Hotel in a Great Location
Two night stay in the lovely area of Bayswater, as part of a short city break. Pembridge Palace is a very smart large building, and once inside the appearance is very smart, and we were greeted warmly by the reception staff and quickly checked in. The room was quite compact but with a lovely bathroom (with plenty of individual toiletry items) and adequate wardrobe storage for a short stay, the bed was very comfortable. The amenities included a kettle, fridge, tea & coffee and daily bottled water. The hotel is easily walkable from the nearby tube station and near to lots of food and drink venues. It's an ideal choice for someone looking to stay in the Bayswater area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is beautiful and clean. It was weird to see the front desk agents seated during the checking.
Stayed 2 nights in Sep 2024