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Hotel Avenida Cancun

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Avenida Cancun

In-room safe, desk, soundproofing, bed sheets
Staircase
Superior King
Front of property
Flat-screen TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Avenida Jóse López Portillo, Supermanzana 60 Mza. 14 Lt. 01 y 02, Cancun, QROO, 77514
  • Extreme Adventure
    19 min walk
  • Andres Quintana Roo Stadium
    2 min drive
  • Las Plazas Outlet Cancun
    3 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King

Superior King

Superior King

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior detail

Hotel Santa Maria Cancun

Parking included
Free WiFi
Air conditioning
Housekeeping
3.5 out of 5, Good, (436)
The price is €38
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hotel Santa Maria Cancun

About this property

Hotel Avenida Cancun

Hotel with a 24-hour front desk, near Plaza 28
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Hotel Avenida Cancun offers 57 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate dining areas and include desks. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Avenida Cancun. During your stay, you'll be within walking distance of Plaza 28. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Just a 3-minute drive from Plaza 28 and 5 minutes from Plaza Las Americas
Public spaces have free WiFi.

This Cancun hotel is smoke free.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Room service available

Family friendly

  • Fridge
  • Separate dining area
  • Soundproofed rooms

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Dining room
  • Fridge

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun

Hotel Avenida Cancun Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 130 out of 288 reviews" "
Rating 8 - Good. 73 out of 288 reviews" "
Rating 6 - Okay. 43 out of 288 reviews" "
Rating 4 - Poor. 14 out of 288 reviews" "
Rating 2 - Terrible. 28 out of 288 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David, Arcadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

ranee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Serves it Purpose
It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
The expedia description of this hotel listed a refrigerator as on of the room amenities. This is a main reason we booked this hotel. Unfortunately, the hotel does not offer this. Quite a disappointment.
Stayed 3 nights in Jun 2024

6/10 Okay

Amy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very large suite, beautiful marble floors, kind and helpful staff, comfortable beds and bedding, very cool a.c. Bring your own water and glasses. No pool, zacuzzi, sauna or restaurant. Very close walking distance to restaurants and transportation.
Stayed 1 night in May 2024

10/10 Excellent

Dung Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay here, staff were very friendly and helpful.
Stayed 5 nights in May 2024

4/10 Poor

Neroosen

Liked: Cleanliness
Disliked: Staff & service, amenities
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service

2/10 Terrible

Doralkys

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing goid ,simple
Stayed 4 nights in Apr 2024

4/10 Poor

Lewis

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty sheets. No hot water.
Stayed 1 night in Jan 2024

4/10 Poor

Michael

Liked: Staff & service
No wifi
Stayed 1 night in Apr 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
It was noisy and late at night. The called me and woke me up telling to move my car. I still can’t understand why they asked me to move my car. If was parked in a space where the signage. It was very disrespectful for them to wake me @ 11:00 PM.
Stayed 1 night in Mar 2024

8/10 Good

shasalee sashauna

Stayed 7 nights in Dec 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
On the plus side, my room was cleaned daily and they had a secure parking garage for my car. The daytime staff was very friendly and accommodating. The location is directly across the street from a restaurant and two blocks away from a McDonalds. There is a huge shopping center with a grocery store within five minutes walking distance. On the negative side, the bed was uncomfortable. I just needed a place to sleep at night and this place served its purpose.
Stayed 5 nights in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Stayed 1 night in Feb 2024

6/10 Okay

Fozia

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No room service not even glasses to drink water. No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Stayed 1 night in Feb 2024

2/10 Terrible

Cath

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awfull
Stayed 1 night in Jan 2024

2/10 Terrible

Arfan Hameed

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are non professional. Non co operative, rude. There is no fridge and no coffee maker floor was very dirty even they cleaned everyday. I would not recommend anyone to stay this hotel. Pissed off during my stay.

2/10 Terrible

Cath

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.

10/10 Excellent

ricardo

Travelled with family
Nice an clean an clean place,cant wait to go back!!
Stayed 1 night in Jan 2024

8/10 Good

klemsen

Stayed 6 nights in Dec 2023

2/10 Terrible

Chan

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was a 1/10. The shower had no pressure , the bed was extremely hard. The ratings of this hotel has to be fake. As a matter of fact, I would like a refund. The best part about the hotel, oh there is none. The staff at night is very rude, the daytime staff is pretty okay. Expedia should really give me my money back. There is no way the ratings is 8.4/10.
Stayed 1 night in Jan 2024

6/10 Okay

Sazid Irfan

Stayed 3 nights in Dec 2023

8/10 Good

Hiroshi

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Stayed 3 nights in Dec 2023

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach

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