The Chester Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Chester Hotel

Front of property – evening/night
Daily full breakfast (GBP 12.00 per person)
Harlaw Suite | Living area
2 bars/lounges
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
59-63 Queens Road, Aberdeen, Scotland, AB15 4YP
  • Gordon Highlanders Museum
    9 min walk
  • IX Restaurant
    1 min walk
  • Aberdeen Station
    8 min drive
  • Aberdeen (ABZ)
    11 min drive

Room options

Grand Twin Room, 2 Single Beds

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Suite

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room

  • 3.3 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

The Marshall Suite

  • Sleeps 4
  • 1 Double Bed

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Harlaw Suite

  • 182 sq m
  • Sleeps 2
  • 1 King Bed

The House

  • 182 sq m
  • Sleeps 10
  • 4 King Beds and 1 Double Sofa Bed

The Rothesay Suite

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Suite, 1 King Bed (The Chester Suite)

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

The Rubislaw Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

The Mackenzie Suite

  • Sleeps 4
  • 1 Double Bed

Grand King Room

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

Classic King Room

  • Sleeps 2
  • 1 King Bed

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About this property

The Chester Hotel

Eco-certified Aberdeen hotel in Aberdeen West End with free parking
A restaurant, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and concierge services are onsite.
The Chester Hotel offers 68 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chester Hotel. During your stay, you're just a quick walk from Queen Victoria Statue. Free WiFi in public areas, free self parking, and 2 bars are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests speak favorably about the overall condition of the property and the bar
  • Within a 10-minute walk of Johnston Gardens and Gordon Highlanders Museum
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness center, a terrace, and concierge services are also featured at the eco-certified The Chester Hotel. Free self parking is available.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: GBP 12.00 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.00 per person
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Chester Hotel Aberdeen
Chester Hotel
Chester Aberdeen
The Chester Hotel Hotel
The Chester Hotel Aberdeen
The Chester Hotel Hotel Aberdeen

The Chester Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 316 out of 470 reviews" "
Rating 8 - Good. 106 out of 470 reviews" "
Rating 6 - Okay. 27 out of 470 reviews" "
Rating 4 - Poor. 12 out of 470 reviews" "
Rating 2 - Terrible. 9 out of 470 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Craig

Disliked: Staff & service
I had a room opposite the bar restaurant where a party went on until 1am. I was repeatedly told incorrect information about when the party was going to stop and I complained!!! I am still waiting for the hotel to contact me. Terrible customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely area and great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and decoration condition of the hotel and rooms is excellent. The rooms are spacous, comfortable, quiet and the room servicing is excellent.. The staff throughout the hotel are friendly, helpful and very pleasant to comunicate with. The only negative is the low illumination in the accommodation corridores occationaly causes an optical problem on the short staircases. Taking this comment into consideration, I still score the Chesterr Hotel, Aberdeen overall , ten out of ten. Thank you for a very enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Lovely room in the more modern part of the building. Although a little dark and had a view of the car park, it was very comfortable with plenty of space and had everything we needed. Tea tray and coffee machine were very good and really appreciated the card and chocolates the hotel left to recognise my birthday. Breakfast was excellent - still plenty of hot buffet and continental options available near end of service and quality was great. Staff were all very welcoming and friendly. I would stay here again and recommend to others.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We had afternoon tea, waiter was friendly & tea was great. Hotel check in was straightforward. Room was great although because we were close to front door & connecting door (3 buildings) lots of doors banging when people came into building. Overall great, definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was very good on all fronts
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff & hotel
Stayed 1 night in Aug 2024

4/10 Poor

William

Travelled with partner
Disliked: Property conditions & facilities
Arrived late after dinner and were shown to a dungeon room with a tiny basement window. The room was hot and stuff with no air con. The bed is possibly the most uncomfortable hotel bed I’ve had in a long time. It was cheap and springy with scratchy bedding and thin, useless pillows. Far below the expectations set out in their website. The light on the desk phone also lit up the whole room until 3am when it eventually dulled. There were no robes which is fairly standard in good hotels which is what Chester market themselves to be. I’m 6 months pregnant and what was a last minute get away child free with my husband, on a whim I booked here instead of Mal next door. Instead of having a lovely night away and enjoying a hotel bed and relaxing time I’m leaving with a sore back and neck, tired and grumpy with a stuffy nose. The bathroom was nice. I’m sure there are decent rooms here perhaps with better beds and bedding but certainly not my experience. If a hotel has basement rooms they should really advise guests of this in advance. The bed and bedding and overall room experience falls short on expectations set by this hotel. I would not recommend at all
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Lovely welcome by reception however the room they gave me was small and poky and the view from window was a brick wall. I rang them and they changed me I use to use this hotel a lot for business but bedrooms sometime let them down so I moved anyway gave them another try
Stayed 1 night in Aug 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

STAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay!
We enjoyed our one night stay very much. The staff was exceptional. Rooms were spacious and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Quiet, very clean, good food, good Wi-Fi connection what more can a Business traveller want😁
Stayed 5 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Graham

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We got checked in before noon. The room was bit small but bathroom was nice and big and well appointed
Stayed 1 night in Jul 2024

10/10 Excellent

Tsz Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gwyneth

Travelled with family
Needed a room change and the staff were very accommodating and helpful. Food is very good, with a good variety.
Stayed 6 nights in Jul 2024

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended this hotel. Friendly staff, clean and spacious room, and very good restaurant and bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chester is the Goldilocks of hotels...not too much and never too little. The central location makes it ideal for everything Aberdeen has to offer.
Stayed 1 night in Jul 2024