Terra Nova Hotel

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Dates

December 2024

January 2025

Standard Single Room | Coffee and/or coffee maker

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Free WiFi

Explore the area

114 Crown St, Aberdeen, Scotland, AB11 6HJ

Aberdeen Music Hall
5 min walk
Union Square Shopping Centre
6 min walk
Union Terrace Gardens
7 min walk
Aberdeen (ABZ)
22 min drive

Room options

Standard Single Room

11 sq m
Sleeps 1
1 Twin Bed

Standard Double Room

13 sq m
Sleeps 2
1 Double Bed

Similar properties

Free WiFi

Parking available

24/7 front desk

Extra beds/cots

for 1 night

includes taxes & fees

7 Dec - 8 Dec

About this property

Hotel in Aberdeen, a short walk to Union Square Shopping Centre

Along with express check-in, this smoke-free hotel has express check-out and free WiFi in public areas. Housekeeping is available on request.

Terra Nova Hotel offers 12 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

During your stay at Terra Nova Hotel, you're just a quick walk from Union Square Shopping Centre. Features include free WiFi in public areas.

Free WiFi
Just a 4-minute walk from The Trinity Centre and 6 minutes by foot from Union Square Shopping Centre

As a guest of Terra Nova Hotel, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Aberdeen hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Street parking available

Guest services

Housekeeping (on request)

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating
Hypo-allergenic bedding

Bathroom

Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

This property offers self-service check-in. Guests will be sent access code for the front door in advance of arrival, which is valid throughout the stay. The room keys can be collected from key safes on the right hand wall in the hotel entrance hall.

Access methods

Access code, private entrance

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Property is also known as

Terra Nova Hotel Hotel

Terra Nova Hotel Aberdeen

Terra Nova Hotel Hotel Aberdeen

Terra Nova Hotel Reviews

7.2

Good

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Olaya

24 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephan

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

comfortable basic room, enough for people they know each other. tv, fridge shower works fine. there's only one blanket for a double bed

Stayed 14 nights in Aug 2024

8/10 Good

Joseph

10 Jun 2024

Liked: Staff & service

Stayed 7 nights in Jun 2024

4/10 Poor

Verified traveller

2 Apr 2024

Disliked: Property conditions & facilities, room comfort

I understand that this is a low-budget hotel and I don't want to be completely negative. There were some good points, the location was great and the communication was very clear. However, in the room, the lampshade on the ceiling was held up only by the bulb, the bed was uncomfortable and the shower head was broken and wouldn't stay up without being propped up. Another point to note is that some of the other guests were not considerate when entering/exiting the building and the door would regularly slam and vibrate through the building, and this could be improved with some kind of mechanism on the door to prevent it slamming quite so hard. I would also suggest investing just a small amount of money in the rooms to update them and make them feel a little fresher (I was a bit confused as to why a hotel room in Aberdeen had a picture of pre-9/11 New York on the wall, for example). Not a terrible place, but it could do with a little care and attention.

Stayed 3 nights in Mar 2024

4/10 Poor

Adam

4 Mar 2024

Stayed 2 nights in Mar 2024

4/10 Poor

ANNA

Travelled with partner

26 Feb 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

One of the worst, if not the worse, hotel we've ever stayed. The location was great but anything else was terrible. Not sure how this hotel has 3 starts and a 7.3 rating. We planned a trip to Aberdeen with my partner and we genuinely gave this a long thought. The price is not very competitive comparing to other chain hotels around and we choose Tera Nova to suppport a small business rather than a chain. The hotel is quite outdated and dirty. The room was the worst. Not the room we booked and shown on the pictures, very small for 2 people and we are both small. There were holes in our towels, dry rice on the duvet and dust on the dishes supplied. Surprisingly, the bathroom was the cleanest part of the room, although very cold, as no window or radiator in the bathroom, so the towels will get damped by the time we had a shower. On arrival, we were send a text with info and were told that the room is cleaned every 3 days (we stayed 4 days and no cleaning was done), the bed sheets and towels changed every 7 days, unless you pay extra. We were super busy and spent very little time in the room as we could not stand being there for long. We even thought to book another hotel, but as we were out most of the time and didn't want to lose time with packing and unpacking, so we decided to stay. For the same money you could book some big chains such as Travelodge and Ibis, so avoid this at any cost. Terrible experience. Defenitely not returning.

8/10 Good

Ahmed

3 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The customer service

Stayed 3 nights in Jan 2024

8/10 Good

Nicky

2 Feb 2024

Close to ameneties

Stayed 4 nights in Jan 2024

6/10 Okay

Deborah

Travelled with partner

26 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities

Getting booked in and checking in was very easy and is the first time I have done so with nothing but a key code and I like how hassle free it was, the accommodation itself was more than adequate and very fairly priced. Overall i rate the accommodation high enough that we probably would choose it again for our next time in the city. The only thing was Unfortunately we didn't feel comfortable enough to stay both nights due to the lack of staff members or knowledge of the procedures to deal with the issues that the guest next-door had with us. It made us feel like we couldn't fully enjoy our first time away together because even if we so much as had a giggle or a laugh they'd bang a door or slam something. I'd of been more than respectfully understanding say if it was late or over the top but it was the weekend and we went to have fun .

Stayed 2 nights in Jan 2024

4/10 Poor

Abdullah

20 Jan 2024

Liked: Staff & service, amenities

Stayed 4 nights in Jan 2024

10/10 Excellent

Elizabeth

Business traveller

28 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I contacted the staff on arrival and they were immediate in helping me. I forgot something amd they have posted it to me. Im very pleased with my stay.

Stayed 1 night in Nov 2023

8/10 Good

Jim

Travelled with partner

23 Aug 2023

Liked: Staff & service, property conditions & facilities

Would use again.

Stayed 4 nights in Aug 2023

2/10 Terrible

Paul

Business traveller

16 Feb 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap but terrible experience

Small room to be expected for price. Run down and in need of refurb. Bed sheets disgusting with yellow stains - had to go to nearby Asda to buy bath sheets to cover the bed. I arrived late in the evening, and when I conducted accommodation management to inform them I’d be looking for a refund they informed that I should have called and they would have sorted it. To be fair to management, they did try and contact me but I was in no mood to receive a call late at night or for somebody to arrive with new bed sheets close to midnight. Clean bedsheets should be a prerequisite to any booking - regardless of price. My request for refund was rejected.

Stayed 1 night in Sep 2022

4/10 Poor

Verified traveller

7 Nov 2022

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Someone started to break the wall with a hammer at 19:30, and it continued for more than 2 hours in front of my room. Hearing some pieces of stones scattered, how can I stay with conformity and pleasure? If that was pre-scheduled construction work, I should have been told about it.

6/10 Okay

Georgie

14 Oct 2022

Stayed 1 night in Oct 2022

4/10 Poor

Donald Charles

Business traveller

1 Aug 2022

Disliked: Staff & service, property conditions & facilities

Nobody to meet you like a porter even for fire safety at night, no breakfast for the price plus shower had black mould in it.

Stayed 1 night in Jul 2022

10/10 Excellent

Owain

9 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Amazing value for money, clean and comfortable

Stayed 5 nights in May 2021

8/10 Good

brian

Business traveller

16 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2021

6/10 Okay

daniela

Travelled with family

19 Jul 2020

Liked: Staff & service

It was too noisy because my room was in front of the street and the window and curtains didn’t closed at all, so the sun, noise and air filtered through it...the guy who was in charge was too kindly.... the bed not so comfortable. What i really like is the fact of having microwave, kettler and refrigerator and the location.

Stayed 1 night in Jul 2020

8/10 Good

Marek

Business traveller

17 Jul 2020

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Jul 2020

8/10 Good

Scott

2 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good for the price

For the price it was not a bad little place. Liked the convenience of "self check-in", good location, and the room had everything you needed for a decent stay.

Stayed 2 nights in May 2020

6/10 Okay

Stefano, Aberdeen

Business traveller

1 May 2020

Liked: Staff & service

Easy self check-in. Very good customer service available on the phone and via email. I've been upgraded to a double room. Considering the price paid and that my stay was only for one night, it was ok. My expectations were not high. But the room did not match the ones displayed on the website... Comfortable bed and heating was working well so thumbs up! Easy self check-out.

Stayed 1 night in Apr 2020