Mercure Aberdeen Caledonian Hotel

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Dates

January 2025

February 2025

In-room safe, desk, iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Parking available

24/7 front desk

Room service

Explore the area

10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE

Aberdeen Music Hall
‪4 min walk‬
His Majesty's Theatre
‪4 min walk‬
Union Square Shopping Centre
‪6 min walk‬
Aberdeen (ABZ)
‪21 min drive‬

Room options

Suite

Sleeps 3
1 King Bed

Deluxe Double Room, 1 Double Bed

20 sq m
Sleeps 2
1 Double Bed

Standard Double Room, 1 Double Bed

16 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Single Bed

6 sq m
Sleeps 1
1 Twin Bed

Deluxe Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Standard Twin Room, 2 Single Beds

Sleeps 2
2 Twin Beds

Similar properties

Spa

Pet-friendly

Free WiFi

Restaurant

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Aberdeen hotel in Central Aberdeen with a 24-hour front desk and a restaurant

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities. Housekeeping is available on request.

Mercure Aberdeen Caledonian Hotel offers 83 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Terrace Gardens. You'll find features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
Continental breakfast served weekends for a fee
Self parking available for a fee
Amenities include a front-desk safe, meeting rooms, and laundry facilities
Guests have great things to say about the clean accommodations and the helpful staff
Steps from Union Terrace Gardens and Edward VII

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 7:30 AM and 10:30 AM.

The Bistro - This brasserie specializes in British cuisine and serves light fare only.

The Caledonian - This café specializes in British cuisine.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12 per day)
Limited on-site parking
Free off-site parking within 10 ft

Food and drink

Continental breakfast available for a fee weekends 7:30 AM–10:30 AM: GBP 12.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

The Bistro
The Caledonian

Family friendly

Laundry facilities

Conveniences

Banquet hall
Lift
Front-desk safe

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Meeting rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property

Room amenities

Bedroom

Bed sheets
Heating

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV/satellite channels
Flat-screen TV

Food and drink

Coffee/tea maker
Electric kettle

Desk
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Safe
Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 12.00 per person
Self parking fee: GBP 12 per day
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival.

We should mention

One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen

Caledonian Aberdeen

Mercure Aberdeen Caledonian Hotel Scotland

The Caledonian Hotel Aberdeen, Scotland

Mercure Aberdeen Caledonian Hotel

Mercure Caledonian Hotel

Mercure Aberdeen Caledonian

Mercure Caledonian

Mercure Aberdeen Caledonian

Mercure Aberdeen Caledonian Hotel Hotel

Mercure Aberdeen Caledonian Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Elizabeth

Travelled with group

22 Oct 2024

Liked: Cleanliness, staff & service

Staff were excellent. Restaurant and bar closed early.

Stayed 2 nights in Oct 2024

4/10 Poor

colin

Travelled with partner

19 Oct 2024

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Property is badly needing updating don’t think anything has been done for a number of years would not book again terrible hotel

Stayed 1 night in Oct 2024

10/10 Excellent

john

Travelled with group

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in a great location of Aberdeen.

Stayed 1 night in Oct 2024

10/10 Excellent

David

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to train and bus stations as well as shopping.

Stayed 3 nights in Oct 2024

10/10 Excellent

Divinefavour Damilola

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammad

12 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Phillippa

9 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

ken farney

Travelled with group

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

Grant

5 Oct 2024

Location

Stayed 2 nights in Oct 2024

6/10 Okay

AJ

Business traveller

1 Oct 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Christopher

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Travelled with family, Travelled with group

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was very comfortable. Great hairdryer. Eveything catered for. Room and bathroom spotless. Shower was brilliant too Plenty tea, coffee provided. Convenient for where we were going. Had a fantastic nights sleep. No complaints whatsoever. Didn’t have breakfast so can’t comment on that. We’ll def be back next time we are in Aberdeen. And almost forgot to say the price was very competitive compared to other hotels in the area. Excellent.

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

28 Sept 2024

Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Travelled with partner

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was great but lots of stairs, and the bath isn't the best for me. The room and facilities and staff were fantastic but would need to be more specific regarding mobility requirements in future.

Stayed 1 night in Sep 2024

8/10 Good

David

23 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Malcolm

21 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed here several times over the last year and always had good service and very nice spacious refurbished modern clean rooms. That was not the case on my visit recently. Given a room at the back, with old, outdated furniture, an uncomfortable bed, bathroom old, outdated, bath panel peeling away from the side of the bath. Turned on the basin tap - no water, then bursts of piping hot water soaked me and the floor, and the water continued to run brown. I went down to reception to lodge my concerns and complaints and asked to move to another room. The duty manager assisted and did his best, but the whole process was continually interrupted by the resident maintenance man hanging around the reception, talking to other guests checking in, then started talking to me - emerging that he was drunk, loudly speaking slurring his words. The drunk maintenance man shouted at me and said there was a plumbing problem in the hotel, and had been all year and all the guests were meant to be advised of it at check-in. He also told me I shouldn't drink the water from the taps in the rooms. I was then given two bottles of water. I was moved to a newly refurbished room, but also spoke to the duty manager and advised him to deal with a drunk member of staff and his behaviour towards guests at reception. This is a Mercure/Accor chain hotel, and both the standard of room and the behaviour of staff should not be like this for paying guests.

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

margaret

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Need to get a place close by as i have bad legs

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

15 Sept 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

This is a tired hotel and the room was okay but nothing special. The shower was fixed without a gooseneck and dated, and the toiletries had no element of luxury. The carpet was worn and it had seen better days. Noise and loud chatter was heard from the nearby room, not satisfactory. The bed was comfortable and extra pillows were brought up fairly quickly when requested. The breakfast was poor and substandard. The refilling of the buffet was slow and all they had for coffee was instant Nescafé, which is very much under-delivering on the Mercure brand. I recently stayed at a budget hotel and it had soya milk, catered more for dietary requirements and the bathroom was more clean and modern. The Mercure breakfast was on a par with that sort of hotel. I would not be rushing back to stay there again given the choice and range of accommodation options in Aberdeen.

Stayed 1 night in Sep 2024

10/10 Excellent

Fay

Travelled with group

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were extremely helpful and very pleasant, the hotel was spotlessly clean

Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Staff

Stayed 2 nights in Sep 2024

8/10 Good

Susan

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bathroom very old and floor not level. Stair railings ornate and lovely. Room was clean.

Stayed 2 nights in Sep 2024

8/10 Good

Gail

Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Appreciative

The premises and the neighborhood are charming, but the night staff was outstanding. My friend left her cell phone in our Edinburgh hotel. When she explained the situation to the man on Mercure Aberdeen's night desk, without asking, he was kind enough to contact the hotel in Edinburgh, ask them to look for it, and then put it aside for my friend to pick up upon our return. We were so appreciative!

Stayed 2 nights in Aug 2024

4/10 Poor

Richard

Travelled with partner

8 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Threadbare and dirty carpets, chair in the room was filthy, peeling wallpaper on walls and ceiling, one window would only open 4 inches, the other wouldn’t stay open at all which isn’t great in a room with no air conditioning, shower head fell apart. A very old and tired hotel that needs time and money spent on it. Much better available nearby for the same or similar cost. I’d give 5 stars to the person who took the photos for the website, they’re clearly very talented at showing something below par in its best light.

Stayed 1 night in Sep 2024