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Citi Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citi Hotel

Standard Double Room, Ensuite
View from property
Interior
Exterior
Interior

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
3 Bath Street, Aberdeen, Scotland, AB11 6HY
  • Aberdeen Music Hall
    ‪3 min walk‬
  • Union Square Shopping Centre
    ‪4 min walk‬
  • Aberdeen Harbour
    ‪7 min walk‬
  • Aberdeen (ABZ)
    ‪28 min drive‬

Room options

View all photos for Standard Triple Room, Ensuite

Laptop workspace, free WiFi

Standard Triple Room, Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite

Standard Single Room, Ensuite

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Quadruple Room, Ensuite

Economy Quadruple Room, Ensuite

Economy Quadruple Room, Ensuite

  • 13 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

View all photos for Standard Quadruple Room, Ensuite

Laptop workspace, free WiFi

Standard Quadruple Room, Ensuite

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, Ensuite

Laptop workspace, free WiFi

Standard Twin Room, Ensuite

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

About this property

Citi Hotel

Aberdeen hotel in Central Aberdeen
This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Citi Hotel offers 42 accommodations. This Aberdeen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Citi Hotel, you're just a quick walk from The Trinity Centre. Free WiFi in public areas is available.
  • Free WiFi (speed: 50+ Mbps)
  • Steps from The Trinity Centre and Edward VII
Public spaces have free WiFi.

This 3.5-star Aberdeen hotel is smoke free.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bathroom

  • Bath or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citi Aberdeen
Citi Hotel Hotel
Citi Hotel Aberdeen
Citi Hotel Hotel Aberdeen

Citi Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 212 reviews" "
Rating 8 - Good. 80 out of 212 reviews" "
Rating 6 - Okay. 30 out of 212 reviews" "
Rating 4 - Poor. 26 out of 212 reviews" "
Rating 2 - Terrible. 33 out of 212 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

Helder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have even seen in my life
The hotel is a nightmare. The maintenance doesn't exist. I had to buy towels, they were disgusting. The room carpet was old and it looked like it havent been vacuum for a feel days. I had to wait for 10 minutes at the reception.
Stayed 1 night in Oct 2024

2/10 Terrible

Luisa-Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not book again. Terrible experience
Nasty carpet, stinky room, they gave me and my family (we have 3 children of ages 1 and 2) room on the 3rd floor while the elevator was not working. What a terrible experience. Will not book again!
Stayed 1 night in Oct 2024

2/10 Terrible

Carla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here horrible hotel
Do not stay at this hotel it’s not safe. We had people trying our door and knocking when I opened the door it was men of different nationalities, I later discovered the local council are housing homeless immigrants in the hotel. The place is filthy as well. Everything dirty damaged and uncomfortable. Towels hard and awful low quality wouldn’t even use them for cleaning, the same as the bedding. We didn’t sleep at all here and left as soon as we could
Stayed 1 night in Oct 2024

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Christina

Travelled with group
Disliked: Property conditions & facilities
The place was clean enough, very basic. The lift was broken. It was cash payment only. Definitely could do with a makeover.
Stayed 1 night in Oct 2024

4/10 Poor

Kerrin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures displayed for this hotel definitely do not reflect the actual standard of the rooms. I appreciate this is a budget hotel, but definitely not even to a standard of a 3 star budget hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Graeme

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don’t
Totally run down hotel Marks on carpets Ceiling tiles not put back into place
Ceiling tiles
Ceiling tiles
Marks on carpet
Marks on carpet
Stayed 1 night in Oct 2024

2/10 Terrible

Grant

Disliked: Amenities
Avoid at all costs. Limited reception hours. No terrestrial TV and the lift was not working while I was there.
Stayed 3 nights in Oct 2024

2/10 Terrible

Neal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left!
Our room was literally on the doorstep of a nightclub. We left. When we left, the man at reception seemed very understanding of the situation, as if he knew it was coming?
Stayed 1 night in Oct 2024

4/10 Poor

mark

Stayed 2 nights in Oct 2024

2/10 Terrible

Dariusz

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells, carpet smells and dirt. Citi hotel just discussing. Never rent room in the Citi Hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was done on staff's mobile phone, which felt very sketchy. Room on the 4th floor, of course no lift. Sheets were clean, didn't dare lift to check for mattress protector. Hair in the mug, hairs all over the bathroom, no handsoap, no plug for the sink or a hand towel. Mould around the bath. Somebody had clearly quickly dragged a cloth over the place without actually cleaning anything. TV did not work. Unreliable wifi. Mattress was thin, like something you would find in student accomodation, could feel every spring. Pigeons cooing right beside my head through the wall! For £25 for the night it could have been worse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to walk quite a way with our luggage the car park we used was on chapel street NCP and only £5.50 over night. We reduced our luggage so we didn’t have much to carry. Staff were very helpful and it was lovely to receive a telephone call prior and after to check if all was well. A very old building unfortunately the lift wasn’t working so we had a few floors to climb but for what we paid it was excellent and would use again.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Stayed 1 night in Sep 2024

6/10 Okay

Kenny

Travelled with group
Liked: Staff & service, amenities
Room needs upgrading. Lift needs fixing, more cupboard space
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities
Nightmare. Nightclub right across the road. Major racket from 11.30 till after 4am. No plugs for anything in bathroom. No teaspoon or brown/sweetener sugar on tray. Bed uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in our late 60's and both of us have arthritis and having to climb 4 flights of stairs was a struggle and very painful. Lift out of order.. Sheets had stains that hadn't come out of the wash. Broken socket for plugs on the wall, one cup for drinks, one lamp out of order. Never again stay in such a dirty place. PHOTO'S ARE DECEIVNG ON THE WEBSITE.
Stayed 1 night in Sep 2024

2/10 Terrible

ALAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please book elsewhere
What an awful hotel! Checking in is a ridiculous process of having to phone an office in London to have someone come to the desk…rooms were very grubby, elevator was out of use and no small trek to the top floor with heavy suitcases. At night, nether my partner or I could sleep due to the windows being unable to close and nightclub music banging all night as well as the crowds gathered outside if it screaming and yelling. We paid for 3 nights but packed up and booked another hotel the very next morning..avoid!
Stayed 3 nights in Sep 2024

6/10 Okay

Nicholas

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location near station and required destination, friendly team and room was perfect for me. Area and hotel is rundown and needs facelift.
Stayed 1 night in Sep 2024

2/10 Terrible

Devin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Chris

Stayed 1 night in Sep 2022

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