This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Citi Hotel offers 42 accommodations. This Aberdeen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Citi Hotel, you're just a quick walk from The Trinity Centre. Free WiFi in public areas is available.
Free WiFi (speed: 50+ Mbps)
Steps from The Trinity Centre and Edward VII
Public spaces have free WiFi.
This 3.5-star Aberdeen hotel is smoke free.
Languages
Arabic, English, French
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Guest services
Change of bedsheets (on request)
Change of towels (on request)
Front desk (limited hours)
Housekeeping (on request)
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bathroom
Bath or shower
Private bathroom
Shampoo
Soap
Toilet paper
Towels
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Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Citi Aberdeen
Citi Hotel Hotel
Citi Hotel Aberdeen
Citi Hotel Hotel Aberdeen
Citi Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We are in our late 60's and both of us have arthritis and having to climb 4 flights of stairs was a struggle and very painful. Lift out of order.. Sheets had stains that hadn't come out of the wash. Broken socket for plugs on the wall, one cup for drinks, one lamp out of order. Never again stay in such a dirty place. PHOTO'S ARE DECEIVNG ON THE WEBSITE.
What an awful hotel! Checking in is a ridiculous process of having to phone an office in London to have someone come to the desk…rooms were very grubby, elevator was out of use and no small trek to the top floor with heavy suitcases.
At night, nether my partner or I could sleep due to the windows being unable to close and nightclub music banging all night as well as the crowds gathered outside if it screaming and yelling.
We paid for 3 nights but packed up and booked another hotel the very next morning..avoid!
After booking online and paying for the room, my girlfriend and I turned up to the hotel to find out it was closed for maintenance but they where still advertising it as open. We couldn't get in contact with a single person about this so had to find another hotel to stay at so basically got completely scammed. I will be going to trading standards if i cannot find a way of getting my refund and compensation.
Booked last minute for a meeting a had an excellent stay and very cheap. I think this hotel must have just be decorated as its new carpets etc throughout.
I enjoyed my courtesy Hotels.com reward night stay. I am familiar with Aberdeen so knew the good location for visitors or those seeking a break or night out. My single room on the 2nd floor was very clean, modern and had a "new" feel. My room did not have a window but that was not a problem for me. Maybe a benefit for noise from late night revelers in the centre of Aberdeen.
I think the old granite building made some indoor noise worse. Noise from fellow guests (squeaky floor boards, TV and chatting noise) but that ceased around midnight. There was well stocked tea & coffee making facilities and a modern Freeview flat-screen TV. The free wi-fi worked well.
I had read some negative reviews about cold showers. I needed to shower before going out for supper. However, after waiting several minutes for a warm supply, I had to take a cold shower. Eventually the water became warm. So be warned!
The first night it was a little noisy, but, it is in the city centre, the response from the manager and staff of the hotel was excellent, they even offered a room upgrade, and they have been so courteous and friendly for the rest of my stay. For the cost of this hotel it is great value for anyone coming for business or just to visit Aberdeen.
The room was small and noisy. The floor in the room was uneven, making the bed lie at an angle. Situated right next to nightclubs, so nighttime noise was a major factor until around 2am. The bathroom shower was a pitiful, over the bath shower and it absolutely soaked the floor through the screen.
The breakfast included was terrible. It wasn’t stated that it was a “continental” breakfast. Two choices of cereal, toast and a dry warmed up croissant doesn’t cut it. Pathetic.
Staff were extremely rude and unhelpful. The manager met us at reception and had no manners whatsoever. Hair in plughole of bath which the manager came to remove and accused us of putting it there! Hairs found on bedding. I have never had such a horrendous experience in any hotel ever before. Myself and my children were very shook up and traumatised for days after staying here.