Barceló Maya Riviera - Adults Only - All Inclusive - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Junior Suite Ocean Front Premium Level | Bathroom

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Explore the area

Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

Xpu-ha Beach
1 min walk
Agave
2 min walk
ADO Tourist Terminal Playa del Carmen
24 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
261 min drive

Room options

Free minibar, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

46 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite (Swim Up Premium Level)

46 sq m
Partial sea view
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite

46 sq m
Sleeps 3
1 King Bed OR 2 Double Beds

Junior Suite Ocean Front Premium Level

46 sq m
Partial sea view
Sleeps 3
1 King Bed OR 2 Double Beds

Similar properties

Pool

All-inclusive

Spa

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools

Catch some rays at the beach or spend the day relaxing at Barceló Maya Riviera - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Barceló Maya Riviera - Adults Only - All Inclusive offers 850 air-conditioned accommodations with rooftop private spa tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily. Renovation of all guestrooms was completed in December 2019.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa has 26 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of Barceló Maya Riviera - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Xpu-ha Beach. You'll find features like free WiFi in public areas and free self parking, plus 4 outdoor pools.

Free WiFi in some public areas
Free self parking
Drinking and dining options include 5 restaurants, a swim-up bar, and a poolside bar
Take a swim in the 4 outdoor pools
Indulge with body scrubs, facials, or body treatments at U-Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes 2 outdoor tennis courts, a gym, and mini golf
Guests really like the accommodations for the cleanliness and spaciousness
Steps from Xpu-ha Beach and 15 minutes by foot from Ecopark Kantun Chi
Airport shuttle service available for a fee

Barceló Maya Riviera - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Riviera - Adults Only - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, outdoor tennis courts, and a fitness center. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the luxury Barceló Maya Riviera - Adults Only - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Barceló Maya Riviera - Adults Only - All Inclusive was completed in December 2019.

This 4.5-star Xpu-Ha property is smoke free.

Barceló Maya Riviera - Adults Only - All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request

Food and drink

5 restaurants
5 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

4 outdoor pools
2 outdoor tennis courts
Fitness classes
Arcade/games room
Billiards/pool table
Designer shops
Fitness centre
Full-service spa
Mini golf
Scuba diving
Shopping centre
Snorkelling
Tennis
Volleyball
Windsurfing
Yoga classes

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Conference centre

Outdoors

Beachfront location
Garden
Pool sunloungers
Terrace

Spa

26 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Renovated entire property – December 2019
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

50-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Free minibar

Desk
Guidebooks/recommendations
Individually furnished
Laptop-compatible safe
Laptop-friendly workspace
Phone
Private rooftop hot tub
Slippers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Barceló Maya Riviera - Adults Only - All Inclusive

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.82 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Barceló Maya Riviera - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Barcelo Maya Riviera Resort Xpu-Ha

Barcelo Maya Riviera Adults Resort Xpu-Ha

Barcelo Maya Riviera Adults Resort

Barcelo Maya Riviera Adults Xpu-Ha

Barcelo Maya Riviera Adults

Resort Barcelo Maya Riviera - Adults only Xpu-Ha

Xpu-Ha Barcelo Maya Riviera - Adults only Resort

Resort Barcelo Maya Riviera - Adults only

Barcelo Maya Riviera - Adults only Xpu-Ha

Barcelo Maya Riviera Resort

Barcelo Maya Riviera Xpu-Ha

Resort Barcelo Maya Riviera Xpu-Ha

Xpu-Ha Barcelo Maya Riviera Resort

Resort Barcelo Maya Riviera

Barcelo Maya Riviera

Barcelo Maya Riviera Adults

Barcelo Maya Riviera Adults Only All Inclusive

Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Amber

16 Sept 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Nicola

12 Sept 2024

Liked: Cleanliness

Stayed 10 nights in Aug 2024

10/10 Excellent

William John

Travelled with family, Travelled with group

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, large rooms and hallways!

Stayed 5 nights in Sep 2024

10/10 Excellent

Timothy

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is one of the best on-site. Food and buffet is delicious. HSKP does a great job cleaning the rooms, and most staff members are very helpful. The only issues faced are the following. The premium check-in seemed lackluster. Usually they would offer drinks, and would be a little more helpful. When I had a question, they would attempt to have me call/resolve it myself. Instead of providing a solution. The shuttle service was not operational during my stay. On three separate occasions the shuttle arrived, but the driver would refuse anyone onboard, and would leave. the MOD stated they had no idea why this was happening, yet it happened every time. The shuttle service was not provided. The only issue with this, was some restaurants were on different properties, forcing you to walk 30min The SPA was a complete let-down. The hydro-therapy room felt like a YMCA. With people screaming and the overall atmosphere feeling like a kiddy park. They had silence signs posted, but people ignored them. It was not a comfortable spot to wait until your massage. Instead of a relaxing environment, it was more of a loud party scene. Overall, this was one of my favorite trips to Barcelo. Minor inconveniences did not take away from the great service, great atmosphere, and clean areas and rooms. I will return, and I would recommend this property to others. I would NOT recommend the SPA. I would NOT recommend the Hydro-therapy. I would NOT recommend using the shuttle.

Stayed 4 nights in Sep 2024

2/10 Terrible

Alex

Travelled with family, Travelled with group

9 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We went as a family to this resort to celebrate my dad’s 50th bday. It was almost impossible for the restaurants to sit us all 12 people together, so sadly we sat in separate tables. They were very strict with making reservations every day for lunch or dinner even if you saw a lot of empty tables. The hosts did not want to be helpful at all. They also don’t allow male guests to come inside the restaurants without long pants. Room service is not included. If you want to order food after 10 pm you have to pay the fees for every item even though it says it’s an all inclusive resort. The resort works with certain taxi companies so be prepared to spend extra money to get dropped off at the airport. Overall, not the best place we’ve stayed at. I would not recommend it to anyone.

Stayed 3 nights in Sep 2024

8/10 Good

Donita

8 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Steve

8 Sept 2024

Stayed 5 nights in Aug 2024

8/10 Good

Juan Carlos

Travelled with family, Travelled with group

7 Sept 2024

Liked: Cleanliness, property conditions & facilities

What I dislike was No drink service at the swim out pool unlike other resorts we’ve stayed at

Stayed 5 nights in Aug 2024

10/10 Excellent

Karla Patricia

Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and modern property, kind staff, good service and tasty food.

Stayed 7 nights in Aug 2024

6/10 Okay

Nicholas J

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service

Not exactly what I would consider a 5 star hotel, but not a bad place by any means.

Stayed 4 nights in Aug 2024

10/10 Excellent

Rogelina

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time with my family, I highly recommend it. Everything was amazing , the service, the rooms, etc. If you choose this place, Don’t forget to tip the staff. We are definitely going back.

Stayed 5 nights in Aug 2024

8/10 Good

Wggdin MIguel

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Took my family last week an we have a good time only downside was that main elevator was broken an end up in the 4th floor an my wife have a bad knee. Food court is ok but the restaurant selection was outstanding a the location is just beautiful an very clean. Overall we have a good time.

Stayed 3 nights in Aug 2024

10/10 Excellent

Silvia

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely resort! Would highly recommend and come again!

Stayed 5 nights in Aug 2024

8/10 Good

brandon

Travelled with partner

27 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

I stayed at Barcelo for a week and it was a overall good experience. The resort is very clean and at any time you can see someone cleaning or someone doing maintenence which was impressive. The cleaning and maintenance staff there work very hard. I only have very few complaints about this place. For 1 the front desk staff I feel as though need a little better training. I was trying to extend my stay for an extra day and had to call a call center number who kept putting me on hold for literal hours. The front desk said that they could not extend my stay and the only way was through calling that number. It took half a day to extend my stay at the end of it all. Another issue I had was the fact that the buffet closes at 6pm and your only options for getting food was either going to the other resort via bus or ordering room service which you had to pay for. Other than these 2 things this resort was amazing. There are 4 restaurants and 3 of them in my opinion were amazing! The French, Japanese and Italian restaurants all had amazing food and amazing service. The Mexican restaurant on the other hand surpringly had poor service and the food was not that good. Overall I would definitely stay here again.

Stayed 5 nights in Aug 2024

10/10 Excellent

Julio

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, staff is friendly and everything is well maintained

Stayed 3 nights in Aug 2024

10/10 Excellent

Luciano

23 Aug 2024

Liked: Cleanliness

Stayed 7 nights in Aug 2024

6/10 Okay

James

Travelled with partner

22 Aug 2024

Liked: Staff & service

Nice place to stay

Stayed 6 nights in Jul 2024

10/10 Excellent

Sheylan

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Estuve alojada en este hotel 5 días con mi familia El personal muy agradable, atento y con muy buenos servicios El hotel esta maravilloso me encantó tiene un restaurante buffet y 4 restaurantes especializados Aparte por estar alojada en ese hotel podía ir a los 6 hoteles de esa misma cadena Barceló y consumir libremente todo lo que quiera íbamos a sus restaurantes buffet y a las barras sin ningún costó adicional. Los 6 hoteles están muy cerca uno de los otros y también pasa un bus cada 10 minutos que te lleva a cualquiera de los hoteles sin ningún costó Mi familia y yo pasamos una vacaciones fantásticas..

Stayed 4 nights in Aug 2024

10/10 Excellent

Juanita Zuniga, Covinaca

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing to say.

Stayed 7 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel

Stayed 4 nights in Aug 2024

10/10 Excellent

Kellsie

18 Aug 2024

Stayed 4 nights in Aug 2024

8/10 Good

Andrei

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

10/10 Excellent

Trenee

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The view was amazing & the property was clean. Food was delicious. Would recommend!

Stayed 3 nights in Aug 2024

10/10 Excellent

Jahaira Mata, Brooklyn

Travelled with partner

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent. Room needs to be cleaned better at least the bathrooms smelled like sewer at times. Some staff members seem to not want to be bothered with helping customers. All other service was great.

Stayed 3 nights in Aug 2024