Gran Hotel Xalapa

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Dates

December 2024

January 2025

Free cots/infant beds, free rollaway beds, free WiFi, bed sheets

Outdoor pool, open 9 AM to 8 PM, pool loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Gym

Breakfast available

24/7 front desk

Housekeeping

Explore the area

Victoria No. 163 Esq. Bustamante, Centro, Xalapa, VER, 91000

Los Tecajetes Park
1 min walk
State Theatre
11 min walk
Juarez Park
13 min walk
Xalapa, Veracruz (JAL-El Lencero)
33 min drive

Room options

Suite, 1 King Bed (Master)

40 sq m
Sleeps 3
1 King Bed

Junior Suite

35 sq m
Sleeps 4
2 Double Beds OR 1 Double Bed

Standard Room

28 sq m
Sleeps 3
2 Double Beds

Standard Double Room

28.00 sq m
Sleeps 3
1 Double Bed

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Hotel in Xalapa with a fitness center and a 24-hour front desk

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and conference space.

Gran Hotel Xalapa offers 200 accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. This Xalapa hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Gran Hotel Xalapa, you're just a quick walk from Los Tecajetes Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.

Free WiFi
Free self parking
Enjoy international cuisine while dining at Mocafetos
Buffet breakfast served daily for a fee
Take a swim in the outdoor pool
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes a gym and a playground
Steps from Los Tecajetes Park and 9 minutes by foot from Xalapa Metropolitan University

Gran Hotel Xalapa offers its guests a children's pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, gift shops/newsstands, and a garden are also featured at Gran Hotel Xalapa. Self parking is free.

This 4-star Xalapa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.

Mocafetos - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Galeria - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free secured, covered self-parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 185.00 for adults and MXN 110.00 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Mocafetos
Galeria

Things to do

Children's pool
Fitness centre
Outdoor pool
Playground

Family friendly

Children's pool
Free cots/infant beds
Free rollaway/extra beds
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Business services

Conference space
Meeting rooms

Outdoors

Garden
Outdoor furniture
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Pool access ramp on site
Pool hoist on site
Well-lit path to entrance
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Private bathroom
Shower/bath combination
Towels

Entertainment

TV channels
Flat-screen TV

Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 185.00 for adults and MXN 110.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9 AM to 8 PM.

Property is also known as

Gran Hotel Xalapa

Gran Xalapa

Gran Hotel Xalapa Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Adriana

Travelled with group

14 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

2/10 Terrible

Jeffrey

9 Jul 2023

Stayed 1 night in Jul 2023

4/10 Poor

Carlos

22 Jan 2023

Disliked: Staff & service, amenities, property conditions & facilities

Dated... REALLY dated... the rooms are big, but feel very old; the bathroom felt small and cramped, the beds may have been nice in the 80's, but I expected better in a hotel nowadays. The air conditioner was noisy, there were barely any electrical outlets in the room. And the worst was the internet, I tested it multiple times and I could never get more than 0.2mbps so completely unusable for modern work. The staff didn't seem service oriented at all, to the point that when I left on the second day of a 7 night stay, they didn't even ask or question it.

Stayed 7 nights in Jan 2023

10/10 Excellent

Andrea

22 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2022

4/10 Poor

Maribel

14 Dec 2021

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

muy buena locación pero tuve que moverme de hotel porque el internet nunca funciono, lo mismo que la television, la llave del cuarto tampoco tenia que ir a recepción por lo menos 3 veces para que activaran la llave

Stayed 3 nights in Dec 2021

10/10 Excellent

ROLANDO

18 Nov 2021

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

7 Mar 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

6/10 Okay

Alfonso

Business traveller

9 Jan 2020

Liked: Cleanliness

Disliked: Property conditions & facilities

Need a lot of improvement on the build and better front desk services

Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family

21 Aug 2019

Disliked: Staff & service, amenities

EL HOTEL EN GENERAL ES MUY VIEJO, ESTA LIMPIO, EL PERSONAL UNOS BUENOS Y LA GERENTE MUY MALA ACTITUD, ME RESOLVIO UN PROBLEMA, PERO NADA ATENTA, LA ALBERCA NO ESTA CLIMATIZADA, EL DESAYUNO MUY RICO, PERO SOLO INCLUIA LOS ADULTOS Y LOS NIÑOS NO, Y NO LO ESPECIFICA, EN GENERAL BUENO, PERO PARA LAS CONDICIONES MUY CARO

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

8 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

2 Jan 2019

Liked: Cleanliness, staff & service, amenities

Great location. For the price is an excellent place. New year party needs to improve quality of food and music

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

28 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good...good place...close to downtown and good places to eat...overall...all good..

Stayed 1 night in Oct 2018

6/10 Okay

Omar, Atlanta

16 Sept 2018

Liked: Cleanliness, staff & service

Disliked: Room comfort

Location is good, property is too old and matress was terrible, shower had some issues.

Stayed 1 night in Sep 2018

8/10 Good

Daniele

24 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel at a good price

classic hotel, with very friendly staff. location is ok, 15 minutes walking from downtown. pool area is very nice. restaurant is regular. doors don't keep noise outside, so sometimes it's a bit noisy, but in general it was a good stay.

Stayed 1 night in Aug 2018

6/10 Okay

Enrique, Mexico City

2 Apr 2018

Disliked: Property conditions & facilities

Old facilities but good deal

The hotel has a great location, very good food, a very nice restaurant in front of it and a very good pool. Rates are a good deal but the only downside is that the hotel is a bit old and requires some renovations. Ok in general.

Stayed 3 nights in Mar 2018

8/10 Good

GASTON

25 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will recommend this hotel for family trips first

Excellent choice!. It is a big Hotel so, do not expect fast solutions or fast results to any inconvenient or application. It takes time for everything and they do not like you to be late for check out. Water in the pool is not heated but the hot weather helps to get used to it soon. It is not a good choice for people who can not walk or take stair by their own or when you have big suitcases but it is great for children who can run a lot and enjoy big distances walking. In general we spent a nice time, food is very good at the restautant and people are always trying to help and smiling.

Stayed 1 night in Sep 2017

8/10 Good

Karina, Bristol

9 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff!

I reserved this hotel for my parents and they were really impressed wit the staff. The hotel needs a bit of TLC but it's clean, comfortable and close to the University, which is what they were looking for...not to mention that it was at a very good price! My sister end up going with them and staff were very helpful, changing the small room for a bigger one (same price) and the buffet apparently was very nice. Can't thank the staff enough for making my family feel welcomed. We will happily stay there again.

8/10 Good

Deanna, Coronado

24 Sept 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star but an excelent 3 star

I went for a celebration . I picked it for its location. The rooms were spacious , clean , air conditioned, lots of light . The hotel is a bit older. But generally speaking it's a good clean hotel with amenities like a pool. It is defenestration not a 5 star hotel. Their Mexican breakfast buffet is EXCELENTE. As well as their restaurant

10/10 Excellent

Gaby

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

yes i like it

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

4/10 Poor

Claudia

18 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

El hotel es incómodo, el acceso a los cuartos complicado, están renovando y hay trabajos de construcción por todas partes. Falta limpieza. El estacionamiento es pequeño en relación con el número de cuartos.

Stayed 1 night in Jul 2024