Zamas Hotel

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Dates

December 2024

January 2025

On the beach, white sand, beach umbrellas, beach towels

Breakfast, lunch, dinner served; international cuisine, beach views

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa

Room service

Pet-friendly

Bar

Pool

Breakfast available

Explore the area

Km 5 Carretera Tulum Boca-Paila, Sur Las Ruinas, Tulum, QROO, 77780

SFER IK
5 min walk
Tulum Beach
12 min walk
Tulum National Park
16 min walk
Tulum, Quintana Roo (TUY)
18 min drive

Room options

Standard Room, Garden View, Poolside

48 sq m
Sleeps 4
1 Queen Bed and 2 Twin Beds

Family Room, Garden View, Beachside

33 sq m
Sleeps 6
2 Twin Beds, 1 King Bed and 1 Queen Bed

Classic Room, Partial Sea View, Beachside

60 sq m
Beach view
Sleeps 4
2 Double Beds

Signature Room, Beachfront

30 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Twin Bed

Signature Room, Ocean View, Poolside (Upper Floor)

30 sq m
Ocean view
Sleeps 5
2 King Beds and 1 Twin Bed

Standard Bungalow, Beachfront

13 sq m
Beach view
Sleeps 2
1 Queen Bed

Classic Room, Partial Sea View, Beachside

Sea view
Sleeps 3
1 King Bed and 1 Twin Bed

Similar properties

On private beach

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Beachside hotel to enjoy outdoor pool and white sand beach

At Zamas Hotel, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.

Zamas Hotel offers 17 air-conditioned accommodations with laptop-compatible safes and ceiling fans. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including Ayurvedic.

Our customers tell us they enjoy the room service at Zamas Hotel. During your stay, you're just a quick walk from SFER IK. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi in some public areas
Enjoy international cuisine and a beachfront location while dining at Que Fresco
Cooked-to-order breakfast served daily for a fee
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
12 minutes by foot from Tulum Beach and a 2-minute drive from Tulum National Park
Airport shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, spa services, and a library are also featured at Zamas Hotel. The hotel can provide concierge services and wedding services.

This 3-star Tulum hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.

Que Fresco - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 100-200 for adults and MXN 50-150 for children
1 restaurant
1 bar
Room service available

Restaurants on site

Que Fresco

Things to do

Arcade/games room
Fishing
Outdoor pool
Scuba diving
Shopping
Snorkelling
Spa services

Family friendly

Arcade/games room
Babysitting (surcharge)
Laundry facilities
Outdoor pool

Conveniences

Front-desk safe
Library

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Computer station

Outdoors

Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Terrace

Spa

Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - Swedish
Massage - Thai

Accessibility

This property does not have any lifts

Beach towels
Mosquito nets
Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan

Bathroom

Free toiletries
Private bathroom
Shower
Towels

In-room massage
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets: MXN 2000 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately MXN 100 to 200 for adults, and MXN 50 to 150 for children
Pet fee: MXN 2000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Zamas

Zamas

Zamas Hotel

Zamas Hotel Tulum

Zamas Tulum

Zamas Hotel Hotel

Zamas Hotel Tulum

Zamas Hotel Hotel Tulum

Zamas Hotel Reviews

8.8

Excellent

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Christopher

31 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Deanna

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Short drive to Tulum beach when it’s seaweed season. Housekeeping is excellent! Staff is friendly and helpful. Property is generally quiet. AC is very good. Restaurants in walking distance. Beds are comfortable.

Stayed 7 nights in Jul 2024

10/10 Excellent

Anya

18 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Highly recommend Zamas Hotel!! Lovely staff, clean and great location.

Stayed 6 nights in May 2024

10/10 Excellent

Venugopal

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Great location. Friendly staff. Good food. Everything is great about Zamas.

Stayed 4 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with family

6 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was wonderful. From the people working at the restaurant/bar, the concierge Daniel, Fernando & Abigail to the security team. All friendly and provided great recommendations. We stayed at the Signature Room, Upper Floor Oceanview. It’s across the street. It was worth it. You can hear the waves all night. Gorgeous inside and out. Restaurant food and drinks are really good. Make sure you get the colectivo (mini bus/van)to head to the centro and other locations. Very convenient. Just tell the driver where you are headed. Taxis are pricey! Regresaríamos a este hotel sin pensarlo dos veces. Gracias.

Stayed 4 nights in Mar 2024

8/10 Good

michael

Travelled with family

24 Mar 2024

Liked: Cleanliness

Stayed 5 nights in Mar 2024

10/10 Excellent

Yvonne

24 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We were very pleased with our first time at Zamas and look forward to a return trip.

Stayed 4 nights in Mar 2024

8/10 Good

Mark

19 Jan 2024

Liked: Cleanliness, staff & service

The staff was great, but we slept poorly the first night due to upstairs renters who stayed up late

Stayed 5 nights in Jan 2024

6/10 Okay

Edward, Austin

15 Dec 2023

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2023

10/10 Excellent

Shaun

24 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zamas is a great option for those who are just looking for a nice place to stay at a reasonable price, rather than some of the full-package resorts nearby.

Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Travelled with group

7 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum GEM!

Zamas Hotel is an absolute GEM! We wanted to be more in the community rather than in a big all-inclusive and Zamas was perfect! The staff was so friendly and helpful, our room was right on the beach and the food was PHENOMINAL! It was conveniently located in a moderately busy part of town so it was quiet at night and only a 10min drive down to the party section of Tulum. The room was so cute and the hotel did a great job cleaning every day. I was worried about the heat and the AC in the room worked wonderfully. I would 1000% stay here again.

Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah

5 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group

21 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2023

10/10 Excellent

parveen

Travelled with group

16 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities

My friends and I just returned from a brilliant trip to Tulum. We stayed at the Zamas Hotel for 3 nights and we could not have been more happy! The location is spectacular, right on the beach in a quiet yet central area. The food and bar service was consistently awesome. Our room was a perfect mix of rustic and comfortable. Most importantly, the staff were extremely helpful and great to converse with. They assisted us with transportation and answered all of our numerous questions. Abi, Daniel, Fernando, and Iliana in particular were just so fantastic and so super helpful. I would highly recommend this property 😀!

10/10 Excellent

Erika

Travelled with group

22 Dec 2022

Perfect three days at Zamas Tulum

The staff was the nicest! The rooms were so funky and special. The location was near many restaurants and the mexidivers tour shop. We loved to sit on the beautiful beach all afternoon.

Stayed 4 nights in Dec 2022

10/10 Excellent

Roberto

20 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2022

2/10 Terrible

Lillian

2 Jun 2022

Disliked: Amenities, property conditions & facilities

This place can be passed by for now… maybe when they finish the construction and repair all the amenities… like sockets falling apart and difficulty issuing refunds??? Got to pay to stay here and step over animal feces on my way to my room. To be honest i can’t imagine how this has any good reviews based on my short stay.

Stayed 7 nights in May 2022

10/10 Excellent

Vanessa

Travelled with family

26 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly

Stayed 5 nights in May 2022

10/10 Excellent

Rebecca, FOX POINT

Travelled with family and small children

28 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Mar 2022

10/10 Excellent

Robert

22 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2022

10/10 Excellent

Susan

Travelled with family

17 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My mom and I spent 8 days at Zamas. The hotel is charming and stylish and our room was more a suite than a double with a huge deck perfect for yoga. We loved the pool area, the restaurant on the rocks, watching the birds and iguanas. The hotel is on a small beach a short walk to beautiful Tulum beach. Daniel at the front desk was so helpful. And vegan friendly.

Stayed 7 nights in Feb 2022