Maya Tulum by G Hotels

3.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Jungle View King Bed Minipool
Aerial view
Outdoor dining

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Tulum Beach
    2 min walk
  • SFER IK
    15 min walk
  • Ven a la Luz Sculpture
    3 min drive
  • Tulum, Quintana Roo (TUY)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Ocean View King

  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Oceanfront Two Double Beds

  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed Minipool

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View Two Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Two Double Beds

  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite King Oceanfront Minipool Jacuzzi

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Oceanfront Two Double Beds Minipool

  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Jungle View King Bed Minipool

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Mayan Villa House

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Jungle View Two Double Beds

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed

  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Maya Tulum by G Hotels

Ocean-view hotel with a bar/lounge, near Tulum Beach
Spend the day relaxing on the beach or pampering yourself at Maya Tulum by G Hotels's full-service spa.
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Maya Tulum by G Hotels. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free self parking, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, reflexology, or body treatments at Maya Tulum Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes yoga classes
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Maya Tulum by G Hotels offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A meeting room and coworking spaces are available. Spa services, a terrace, and multilingual staff are also featured at Maya Tulum by G Hotels. Limited free parking is available on a first-come, first-served basis. A complete renovation of Maya Tulum by G Hotels was completed in April 2022.

Smoking is allowed in designated areas at this 3.5-star Tulum hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Maya Tulum by G Hotels has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: USD 20-40 for adults and USD 20-40 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Smooth flooring in room

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – April 2022
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Minibar

More

  • Iron/ironing board (on request)
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Maya Tulum by G Hotels Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 150 out of 288 reviews" "
Rating 8 - Good. 54 out of 288 reviews" "
Rating 6 - Okay. 26 out of 288 reviews" "
Rating 4 - Poor. 25 out of 288 reviews" "
Rating 2 - Terrible. 33 out of 288 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just beautiful! The staff is great! BUT******* they did charge me for additional fees outside of expedia, one was some type of Mexican tax and the other said restaurant wich I never used because i ate only breakfast and that was free and included, another big issues 2 out of 3 days of my stay they lost complete power and water for about 3 hours
Stayed 2 nights in Jul 2024

10/10 Excellent

Aelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, clean good service, very recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Perfect 👌
Stayed 8 nights in Jul 2024

8/10 Good

mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the perfect place to relax
Stayed 4 nights in Jul 2024

4/10 Poor

Saira

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Keir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (especially Coco) are extremely friendly and helpful. The rooms, beach, pools are incredible 👍 In my opinion, this is an affordable 5 ⭐️ property and not a $300-$400 all inclusive overpriced tourist trap. Food and drink prices are reasonable, which is great for those who only drink lightly, and don’t need a 24/7 all You can eat buffet. If youre happy lounging at the pool/bar steps to the white sands beach, eating fresh guacamole, grilled fish tacos and drinking a few cervezas 🍻? Then this is a place for you 😎👍
Stayed 1 night in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Customer service could be better. They were not as accommodating. Also, toilet had to be flushed 3 times for it to be fully flushed.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aldo

Stayed 4 nights in Jul 2024

10/10 Excellent

Rajvi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and clean. The staff was super-friendly and helpful. It would be great if they clean the beach regularly.
Stayed 3 nights in Jun 2024

10/10 Excellent

ROBERT

Stayed 5 nights in Jun 2024

4/10 Poor

veran

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very relaxing place.
Stayed 7 nights in May 2024

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel hermoso, la estética y el concepto que manejan son espectaculares, cuentan con la playa más linda que he visto, desde que llegamos nos hicieron sentir como en casa, una bienvenida y un trato muy ameno por el equipo de recepción, nuestra habitación era muy cómoda y agradable, la comida era excelente, varias opciones muy deliciosas en todos sus restaurantes y a muy buen precio, así como sus bebidas muy variadas. Por otro lado el servicio del personal fue increíble, muy amables y serviciales en todo momento, hicieron esta experiencia muy agradable. El Spa fue maravilloso, fue muy relajante el trato por parte de los masajistas fue muy agradable y los servicios que ofrecen son excelentes. Sin duda es un lugar muy acogedor para relajarse y disfrutar de la tranquilidad de sus instalaciones.
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent overnight visit to Maya Tulum by G Hotel was truly delightful. Right from the start, we felt warmly welcomed and well taken care of, making our short escape a memorable one. We arrived early in the morning, well before the usual check-in time of 3 pm. However, Ricardo, a friendly member of the staff, made sure we could settle in early, allowing us access to our room by 11 am, which was a pleasant surprise. Throughout our stay, the staff was incredibly friendly and helpful, making us feel right at home. They took great care of us, ensuring that our needs were met and that we had everything we required for a comfortable stay. The room was spotless, with every detail carefully attended to. We especially enjoyed the private jacuzzi, which was clean and set to the perfect temperature for relaxation. Ricardo kindly showed us around the area, making sure we were happy with everything before leaving us to enjoy our stay. Although our visit was short, it left a lasting impression. We're already planning our next trip back with our 2-year-old son and my wife. As owners of a travel agency in Paris and Miami, we'll definitely be recommending Maya Tulum by G Hotel to our clients, knowing they'll have a fantastic experience. Overall, our time at Maya Tulum by G Hotel was characterized by excellent service, cleanliness, and tranquility. We're looking forward to returning to this wonderful destination soon.
Stayed 1 night in May 2024

6/10 Okay

Ariane

Stayed 3 nights in Apr 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Maria, San Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got unlucky there were high winds and a lot of seaweed could not enjoy breach
Stayed 2 nights in Apr 2024

10/10 Excellent

Marco, Montreal

Liked: Cleanliness, staff & service
i love the location. the beach is stunning.
Stayed 5 nights in Apr 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Nicholas

Liked: Cleanliness
The concept of this place is nice, but there is so much seaweed that it is almost unswimmable (although not their fault by any means, but we had no idea it’d be like that) Drinks and food was extremely overpriced at the beach club. Waited almost 12 mins for them to Make me a margarita and get a beer. Restaurant is only open for 3 hours/day for breakfast and the food was not great. The room was nice though. But I would not return
Stayed 1 night in Mar 2024

8/10 Good

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place with a nice view, but pricey.
The place was amazing and relaxing. Lighting in the place is really low, probably for the wildlife in the area, so be sure to bring a flashlight or headlamp if you want to find anything inside after dark. Also, check the pricing for the minibar as the half bottle of meh champaign is over $100US.
Stayed 3 nights in Feb 2024

8/10 Good

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the loud music played all day long and part of the night… Transportation to and from the hotel to the town was very expensive
Stayed 4 nights in Feb 2024