Naats Amigos Tulum

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VIP Access

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Dates

January 2025

February 2025

In-room safe, individually decorated, individually furnished

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Housekeeping

Barbecue grill

Pool

Kitchen

Air conditioning

Parking included

Explore the area

Calle 14 Sur, Lote 16, Tulum, QROO, 77780

Hospital de Tulum
18 min walk
La Pizzine
2 min walk
Tulum Bus Terminal
20 min walk
Tulum, Quintana Roo (TUY)
16 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 room

includes taxes & fees

21 Jan - 22 Jan

About this property

Beach location and outdoor pool

Guests at this beach aparthotel will appreciate convenient onsite amenities such as barbecue grills and a picnic area. Each apartment features a kitchenette with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Guests can appreciate conveniences like 11 bathrooms and a sitting area, and other amenities include a balcony and an MP3 dock.

Naats Amigos Tulum offers 15 accommodations with MP3 docking stations and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Naats Amigos Tulum, you'll be within walking distance of Hospital de Tulum. Free WiFi in public areas, free self parking, and an outdoor pool are available. Built in 2014, this comfortable aparthotel has 15 apartments on 3 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

Each apartment offers a kitchenette, 11 bathrooms, and a balcony or patio
Free WiFi
Free self parking
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
10 minutes by car from Tulum Beach and 5 minutes from Tulum National Park
Airport shuttle service available for a fee

As a guest of Naats Amigos Tulum, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a garden are also featured at Naats Amigos Tulum. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tulum aparthotel.

Languages

English, Spanish

Property amenities

Beach

Near the beach

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Free self-parking on site
Limited on-site parking
Return airport shuttle (surcharge)

Kitchenette

Fridge (full size)
Stovetop
Cookware/dishes/utensils
Coffee/tea maker

Bedrooms

Bed sheets provided

Bathrooms

Shower
Free toiletries
Hairdryer
Towels provided

Living spaces

Sitting area

Entertainment

Flat-screen TV with cable service
MP3 docking station

Outdoor areas

Terrace
Balcony or patio
Barbecue
Garden
Picnic area

Climate control

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Luggage storage
Safe at front desk
Iron/ironing board (on request)
Free bottled water

Things to do

Rock climbing nearby
Ecotours nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

15 rooms
3 floors
2 buildings
Built in 2014
Individually decorated

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

There is no front desk at this property

Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation.

Guests must contact this hotel in advance to reserve a day bed.

Property is also known as

Los Amigos Tulum Condo

Los Amigos Tulum

Los Amigos Tulum Hotel

Los Amigos Tulum Aparthotel

Los Amigos Tulum

Naats Amigos Tulum Tulum

Naats Amigos Tulum Aparthotel

Naats Amigos Tulum Aparthotel Tulum

Naats Amigos Tulum Reviews

8.6

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Openla

7 Oct 2024

Liked: Cleanliness, property conditions & facilities

Perfect hotel I had no issues

Stayed 3 nights in Sep 2024

10/10 Excellent

Mary Desiree, Vancouver

Travelled with family

26 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

The beauty, cleanliness and comfort of this property were excellent that we decided to extend our stay. They also facilitated for us a home service spa which perfectly ended our day of adventures.

Stayed 2 nights in Sep 2024

10/10 Excellent

David, freeport

11 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great property, excellent communication, relaxing atmosphere,.

Stayed 7 nights in Sep 2024

10/10 Excellent

Nicolas

29 Aug 2024

Liked: Cleanliness, room comfort

Absolutely perfect!

Best hotel in town. Everything was perfect!

Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

17 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property was better than expected, the host was very communicative. Located in La Veleta - an up and coming community there was a diverse range of locals and other travelers. I found the location to be easy to walk from to good local restaurants and i felt safe every step of the way. Highly recommend, ill be back for sure.

Stayed 3 nights in Aug 2024

10/10 Excellent

Ash

Business traveller

6 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

commitment to cleanliness was evident everywhere in the hotel. It made our stay very pleasant

Stayed 1 night in Aug 2024

10/10 Excellent

nick

5 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

The proximity to the city center was a big plus for us. It meant we could easily visit here top attractions and enjoy local entertainment

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

5 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

We found the staff to be exceptionally friendly and accommodating. They went out of their way to ensure we had a pleasant stay

Stayed 1 night in Aug 2024

10/10 Excellent

Maddox

4 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Cleanliness was a priority at the hotel, which was reassuring. We appreciated the attention to detail in keeping everything clean

Stayed 1 night in Aug 2024

10/10 Excellent

Rory

Business traveller

3 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

The Wi-Fi service was good and allowed us to stay connected. We were able to easily upload our vacation photos

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

25 Feb 2024

Liked: Cleanliness, property conditions & facilities

Property was nice

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with partner

24 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property is nice surrounding looks poor and unsafe

Stayed 1 night in Feb 2024

10/10 Excellent

shay

Travelled with family and small children

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

We appreciated the assistance of the staff, who went above and beyond to ensure our comfort

Stayed 1 night in Feb 2024

10/10 Excellent

val

Travelled with family

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

the property's security measures were reassuring. Grateful for a delightful stay

Stayed 1 night in Feb 2024

10/10 Excellent

erin

Travelled with family

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

the rooftop pool was serene retreat. worked hassle-free with the robust wi-fi, perfect video calls.

Stayed 1 night in Feb 2024

10/10 Excellent

fran

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

stayed at this charming hotel, conveniently surrounded by great restaurants and shops

Stayed 1 night in Feb 2024

10/10 Excellent

steff

Travelled with family and small children, Business traveller

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Discovered this comfortable hotel within walking distance of fantastic neighborhood spots! The rooftop pool was an escape to tranquility. Worked seamlessly with the dependable WiFi, perfect for video calls. Felt secure throughout the property. A big thank you for a delightful stay

Stayed 1 night in Feb 2024

10/10 Excellent

steff

Travelled with family and small children

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

A great, comfortable hotel within a stroll of amazing local restaurants and shops! The rooftop pool was my serene spot. Remote work was a breeze with the strong WiFi, ensuring smooth video calls. The property's security was top-notch. Thanks for a lovely stay – I'll definitely be back!

Stayed 1 night in Feb 2024

10/10 Excellent

emerson

Travelled with family and small children, Business traveller

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

We're not into the touristy scene. Picked this hotel for a local vibe, and the staff gave us the lowdown on the best local spots. It was like exploring with friends who know all the good spots.

Stayed 1 night in Feb 2024

10/10 Excellent

mason

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Found this hidden gem that's not only comfortable but also surrounded by great restaurants and shops! The rooftop oasis was my go-to for some peace and quiet. Worked seamlessly with the strong WiFi, making video calls a breeze. The property's security was on point. Thanks for making my stay so enjoyable – I'll be back for sure!

Stayed 1 night in Feb 2024

10/10 Excellent

kaleb

Travelled with family

22 Feb 2024

Liked: Cleanliness, amenities, property conditions & facilities

Fantastic cozy hotel, close to awesome local joints and shops! The rooftop terrace was my favorite spot to unwind. Worked remotely, and the WiFi was reliable, perfect for smooth video calls. Felt secure throughout my stay, and my room had all the essentials - AC, fridge, towels, safe, and a handy coffee maker. Definitely coming back for another delightful stay!

Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

17 Feb 2024

Liked: Cleanliness, room comfort

Comfortable safe stay, great location!

Great comfortable hotel, walkable to great neighborhood restaurants & shops! The rooftop pool was a beautiful tranquil pace to chill. I also worked from here a few days and wifi was strong. I was able to do my video calls w ease. Property felt safe & secure. And my room had all the comforts I needed - good AC, fridge, towels, safe, coffee maker. Thanks for a lovely stay, I’d return!

Stayed 3 nights in Feb 2024

8/10 Good

Carrie-Anne Laurey

Travelled with partner

27 Apr 2023

Liked: Cleanliness, amenities, property conditions & facilities

First arrived at the property late so receptionists had left but they sent all check in info by whatsapp and email which was really useful. Got to the room and we were disappointed as it was very small for a 10 night stay. Messaged consierge who were more than happy to swap us the next day and did so very smoothly. The new studio room was on the ground floor and had everything we needed. Large bathroom, lots of storage space, huge tv with smart apps, big fridge freezer. Room was always cleaned at our convenience and the housekeeping made a cute birthday cake prop out of the towels when they realised it was my birthday. Very sweet. Housekeeping did our laundry for 200 pesos which we felt was reasonable. Outside the gate is not tended to by the property, rubbish and dog crap is left there. Bikes that you can hire are quite old and rusty, better to look around and get better bikes. We hired a scooter from the locally owned business just across from the apartments. Think it is very important to mention the pool displayed as the main imagine is not at the apartments it is at the Los Amigos complex around 5 minutes walk. Gym was small but did the job, was clean. Didn't have anywhere for you to fill or get water before 8.30am. Overall we really enjoyed our stay, staff were friendly and approachable and always keen to help. We were glad we stayed in La Veleta for a more authentic experience. Would definitely recommend staying at Condos Los Amigos, in the right room.

10/10 Excellent

James

Travelled with family

11 Mar 2023

Liked: Cleanliness, room comfort

Lovely hotel with great staff!

Beautiful, clean rooms with a very helpful staff with great English. Nice roof-top pool and great place to watch the sunsets!

Stayed 4 nights in Mar 2023

4/10 Poor

Matthew

Travelled with partner

24 Feb 2023

Liked: Cleanliness, amenities, property conditions & facilities

The communication with their representative was terrible. The apartment was not at the address on our booking. When it became apparent that the apartment door did not lock, we had to fight to have it fixed. And the safe that their representative advised us to use to store our laptops etc in lieu of a lockable door, was not fastened down. We pointed that and handed it to him, and requested another room, but were told no. Luckily the maintenance person who happened to be in the building was kind enough to stay later than the end of his shift and fix the door so that we could have some security in the apartment.

Stayed 4 nights in Feb 2023