Koos Hotel Boutique Tulum

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Housekeeping

Air conditioning

Parking included

Free WiFi

Explore the area

Andador Kaan, Aldea Zama 45, Tulum, QROO, 77760

Tulum National Park
17 min walk
Dos Aguas Park
4 min drive
Hospital de Tulum
4 min drive
Tulum, Quintana Roo (TUY)
10 min drive

Room options

Deluxe Room

Sleeps 4
2 Double Beds

Standard Room

Sleeps 2
1 Queen Bed

Classic Room

Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

9 Dec - 10 Dec

About this property

Hotel with free parking, near Tulum National Park

This smoke-free hotel features an outdoor pool, a front-desk safe, and free self parking. WiFi in public areas is free.

Koos Hotel Boutique Tulum offers 16 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Koos Hotel Boutique Tulum, you'll be within walking distance of Tulum National Park. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi
Free self parking
Take a swim in the outdoor pool
Amenities include a front-desk safe
Onsite recreation includes bike rentals
Just a 3-minute drive from Tulum National Park and 10 minutes from Tulum Beach

Koos Hotel Boutique Tulum offers its guests an outdoor pool and a front-desk safe. WiFi is free in public spaces. Self parking is free.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Things to do

Bike rentals
Outdoor pool

Family friendly

Outdoor pool

Conveniences

Front-desk safe

Guest services

Daily housekeeping
Front desk (limited hours)

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Private bathroom
Shower

Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Koos Hotel Boutique Tulum

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Koos Boutique Tulum Tulum

koos Hotel Boutique Tulum Hotel

koos Hotel Boutique Tulum Tulum

koos Hotel Boutique Tulum Hotel Tulum

Koos Hotel Boutique Tulum Reviews

8.4

Very good

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Good

Denis

Travelled with partner

31 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is located in a quiet area, not far from both the city centre and the beaches. Front desk stuff was very accommodating, yummy breakfast and lunch options, but housekeeping didn’t do their job. Our bedsheets were never changed throughout our 7 day stay nor was the bathroom ever cleaned as well. Hotel also offers bicycle rental for $300 pesos/day. And they also charge “tips” at the end of your stay which is not included in your Expedia booking so be aware because we had to pay $350 pesos extra at check out.

Stayed 7 nights in May 2023

10/10 Excellent

Josselin

24 Aug 2022

Liked: Staff & service, property conditions & facilities

Stayed 3 nights in Aug 2022

8/10 Good

Monica

Travelled with family

28 Jun 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a nice property overall however it was difficult to find. They definitely need to trim the tree/bush in the front. It blocks the sign and hard to tell it’s a hotel.

Stayed 3 nights in Jun 2022

10/10 Excellent

Leticia

Travelled with partner

10 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, eco-friendly, very clean and the staff very attentive..

Stayed 3 nights in May 2022

10/10 Excellent

robert

1 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

staff was very friendly and helpful

Stayed 1 night in Apr 2022

10/10 Excellent

Mara

17 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like staying at Koos in Aldea Zama. It is a very nicely designed property with lots of potential. There were a few things that could be improved, but overall my stay was great. The place is not the easiest to find as there isn't any sign on the street or in front of the property. I would work on the restaurant's menu too. The internet is fast and reliable, and I loved the rooftop and lounge/yoga on the 3rd floor. The area is new and in progress, but many nice coffee shops and restaurants around. You definitely will need bikes or moto to go around Tulum and this property has them. You can rent them at the reception, where you will find lovely Julieta. I would definitely stay here again and I recommend this place.

Stayed 5 nights in Apr 2022

8/10 Good

George

29 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2022

8/10 Good

Nileshwari M

28 Mar 2022

Liked: Cleanliness, staff & service, amenities

I really liked this place. Very quiet. The area is very new, a lot of construction everywhere. There are nearby restaurants, cafes and affordable. I was able to rent a bike off of the hotel the first day but they ran out the next few days so I rented one from around the corner. The one downer was the shower water tends to overflow and ends up all over the bathroom; one day it spread all the way to the beds and out the door. I showered with very low pressure the next few days to prevent it. Water was always hot. You can bike to the ruins, hotel zone or centro within 20 minutes and roads are paved well. Really nice staff who speak English and spanish. I felt like I had the rooftop to myself because there were not a lot of people using it.

Stayed 4 nights in Mar 2022

4/10 Poor

Luisa

24 Mar 2022

Stayed 4 nights in Mar 2022

10/10 Excellent

Valerie

Travelled with family

15 Mar 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First hotel in Mexico that I stayed at that has not scammed me or tried to scam me. If you prepay they do NOT ask you for a credit card.

Stayed 7 nights in Mar 2022

10/10 Excellent

Michael

Travelled with partner, Travelled with group

20 Feb 2022

Liked: Cleanliness, staff & service

The pool on the rooftop was nice. The common area on our floor was cosy. Had a bar area but was not in service when we checked in. Our toilet had no water to it so we had to fill the bowl from the bathroom sink every time we needed to flush. There were no face cloths or small hand towels. Not very insulated for quietness, heard every noise outside our room whether it was people talking or birds chirping etc

Stayed 1 night in Feb 2022

10/10 Excellent

ODALYS

Travelled with family

15 Feb 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this property and the surroundings. It was an amazing experience. My daughter selected this particular hotel because she wanted an quiet and vintage looking hotel. The pictures is exactly what you are getting. Clean, lovely staff, surrounded by many restaurants and other stores and things you might need. They were a bit understaff because of Covid so there was no food service after 4pm but they do have access and walking distance restaurants plus delivery services. I will definitely recommend if you are seeking a beautiful, classy, quiet place to have tons of fun throughout the day and come and relax in a clean and calming atmosphere. Ko’os has definitely become one of my favorites stay in Tulum.

Stayed 4 nights in Feb 2022

2/10 Terrible

lisa

Travelled with family

3 Feb 2022

Disliked: Staff & service, amenities

The hotel itself was ok however the location was terrible. If we weren’t driving we would not have been able to get anywhere easily and even with the driving the hotel is in an area that’s so hard to navigate to. On the first night temperature dropped where it was cold. We requested blankets and they didn’t have any. We had to wait the following day to get some.unfortunately i didn’t get their names but the 2 men who were at the desk were pleasant and helpful but the woman Juliet or Julianna was not accommodating at all. The first room that was given to us had a strong chemical smell so the man at the front desk moved us to another room.the next day Juliet or Julianna(not sure of name) was more concerned about charging us additional as if it didn’t matter to her that the assigned room had a toxic smell. I’m addition the man at the front desk offered us free drinks on the first night due to the inconvenience but on the day of checkout she tried billing us as if we were lying. This wasn’t my first trip to Tulum so I can say from experience better locations and also friendlier personalities.would not stay here again or recommend

Stayed 3 nights in Jan 2022

6/10 Okay

Axel

Travelled with group

13 Jan 2022

Liked: Staff & service

Disliked: Cleanliness

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family

5 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities

I had a very pleasant time in koos Brenda was an awesome hostess

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner

25 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy acogedor, tranquilo y con linda decoración. El área de la localidad es muy bonita también. Lo único que deben mejorar es la claridad que entra a los cuartos en la noche, en lo demás excelente.

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family

7 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice and quiet hotel. Great location. Thumbs up!

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

20 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property but could be better signposted. Difficult to find at nighttime in taxi.

Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with group

8 Apr 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to stay. Just note that the “free breakfast” includes a toast, coffee and an orange juice :)

Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family

30 Mar 2021

Liked: Cleanliness, staff & service, amenities

Location of hotel is hard to find for taxi drivers, other than that everything was perfect. 5 minutes away from tulum strip/beach.,

Stayed 2 nights in Mar 2021

10/10 Excellent

Yana

2 Feb 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice, new and stylish hotel with great staff Aldea Zama area is a bit far from the beaches but has its special nice vibe with interesting places to explore.

Stayed 5 nights in Jan 2021

8/10 Good

Sebastien

18 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Comfy Tulum hotel. Must rent a bike or car

Nice hotel, a bit far from both the beach and pueblo in a new development part of Tulum. There's a bit of a new community vibe they're trying to build in the area, it has potential (not very authentic Tulum setting though, but the hotel makes up for it in well decorated, spacious common areas). The pool was a bit dirty and quite small, but the rooftop was a great place to catch the sunset.

Stayed 2 nights in Jan 2021

2/10 Terrible

Chengqi

Travelled with group

29 Dec 2022

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

The water sink is stifled, not hot water. We have to switch to another room in the morning for shower. No hair dryer as well. Worst hotel experience ever!

8/10 Good

Claudia paola

Travelled with partner

19 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Empleados súper gentiles,lugar limpio ,cama muy cómoda , el lugar muy lindo y seguro, pero lejos de todo , lejos de la playa , solo accesible por auto taxi o en bicicleta a 15 min.de la playa, igual lo recomiendo es un hotel muy lindo y agradable.

Stayed 10 nights in Apr 2022