Sivana Tulum

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Dates

December 2024

January 2025

Design Room, Sea View | Beach/ocean view

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

24/7 front desk

Parking included

Free WiFi

Explore the area

km 9.5 Carr Tulum-Cancún, Tulum, Q.R., 77780

Tulum Beach
1 min walk
Ven a la Luz Sculpture
2 min drive
Playa Akun
26 min drive
Tulum Intl. Airport (TQO)
66 min drive

Room options

Standard Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Design Room, Sea View

37 sq m
Sea view
Sleeps 2
1 King Bed

Deluxe Room

25 sq m
City view
Sleeps 2
1 King Bed

Standard Double Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Standard Triple Room

Sleeps 3
1 Twin Bed and 1 King Bed

Similar properties

Pool

Breakfast included

Spa

Parking included

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Sun and fun on the beach, near Tulum Beach

When you stay at this beach hotel you can enjoy sun loungers and free beach club on site.

Sivana Tulum offers 13 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

During your stay at Sivana Tulum, you're just a quick walk from Tulum Beach. You'll find features like free WiFi in public areas and free self parking.

Free WiFi
Free self parking
Services include luggage storage
Steps from Tulum Beach and 11 minutes by foot from Sian Ka'an Biosphere Reserve

Public spaces have free WiFi. Free self parking is available.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site

Things to do

Free beach club

Guest services

24-hour front desk
Daily housekeeping
Luggage storage

Outdoors

Beach loungers
Beachfront location

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Bed sheets
Ceiling fan
Down duvet
Heating (climate-controlled)
Hypo-allergenic bedding
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Connecting rooms available
Individually decorated
Individually furnished
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sivana Tulum

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Sivana Tulum Hotel

Sivana Tulum Tulum

Hotel Sivana Tulum

Sivana Tulum Hotel Tulum

Sivana Tulum Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Juan

9 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I paid a Room with ac and i sure would think it has water , and has neither

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

24 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

5 Jul 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Falta de atencion al cliente

Llegamos a una habitacion y al regresar de cenar nos dijeron que siempre esa no era y nos tuvimos que mover, no era una buena fecha pero el agua olía feo, la luz se iba a cada rato.

Stayed 1 night in Jul 2024

8/10 Good

Sonya

Travelled with partner

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily. This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.

Stayed 6 nights in Apr 2024

10/10 Excellent

Daniel

19 Feb 2024

Stayed 3 nights in Feb 2024

8/10 Good

Reyes, Brooklyn

15 Jan 2024

Stayed 3 nights in Jan 2024

10/10 Excellent

Allan

20 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hidden Oasis:) Awesome staff, quiet , priced right

Stayed 1 night in Dec 2023

10/10 Excellent

Katarzyna

12 Dec 2023

Stayed 2 nights in Dec 2023

2/10 Terrible

Eric

12 Nov 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Nov 2023

10/10 Excellent

Fadul

Travelled with partner

25 Jul 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Felt like at home very friendly and caring staff

Stayed 2 nights in Jul 2023

2/10 Terrible

Jessica

30 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Rooms smell like mold !! Staff is rude ! And they will not refund u no matter what! Owner is aggressive and unprofessional ! Not recommened ! Better to camp on the beach

Stayed 3 nights in May 2023

10/10 Excellent

Jose luis Peralta

Travelled with partner

5 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Camila was such helpful person very attentive she was amazing .

Stayed 4 nights in Mar 2023

8/10 Good

Patricia

Travelled with family, Travelled with group

2 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum

Stayed 2 nights in Mar 2023

8/10 Good

Jennifer

Travelled with family

21 Mar 2023

Liked: Cleanliness, staff & service, room comfort

Charming Thatched Roof Cabins

Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax. Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.

Stayed 7 nights in Mar 2023

10/10 Excellent

Yonny

Travelled with partner

21 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!

Stayed 3 nights in Mar 2023

2/10 Terrible

Paula

7 Mar 2023

Stayed 4 nights in Mar 2023

10/10 Excellent

Pierre-François

19 Feb 2023

Stayed 2 nights in Feb 2023

10/10 Excellent

Jerome

29 Jan 2023

Stayed 8 nights in Jan 2023

10/10 Excellent

James, Reisterstown

22 Dec 2022

Stayed 4 nights in Dec 2022

8/10 Good

Armon

29 Nov 2022

Liked: Cleanliness, staff & service

The restaurant and bar were closed for remodeling it appears but those two elements were part of our requirements when making our reservations.

Stayed 1 night in Nov 2022

6/10 Okay

Christopher

Travelled with partner

22 Nov 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

The property is in a good location and they do a good job of keeping the rooms clean. The air conditioner is only allowed to be on between 8 pm and 8 am but we found that it didn't really cool the room during the night. The breakfast was not great, not many options, and if you wanted more food you need to ask. They did not clean the beach loungers and basically left everything for you to do on your own. No bar service during the day and no restaurant on site. Overall, would rate this property as a 3.

Stayed 4 nights in Nov 2022

10/10 Excellent

Dariya

22 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Aug 2022

10/10 Excellent

Jessika

Travelled with partner

14 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!

Stayed 6 nights in Aug 2022