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Room, Garden View - All inclusive

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Oceanfront - All inclusive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Ocean View - All inclusive

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hip Hotel Tulum, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free valet parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a beachfront location while dining at TROPIQUE
  • Indulge with hot stone massages, body wraps or body scrubs at Copal Wellness Village
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and bicycles to rent
  • Steps from Tulum Beach and 13 minutes by car from Tulum Mayan Ruins
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hip Hotel Tulum ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hip Hotel Tulum

Everyone (1) Couples (2) Friends (1)
5 out of 5

Posted by on 3 Jan 2022

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5 out of 5

Beachurlsub

Sehr gute Lage! Hip Hotel tulum verdient seinen Namen zu recht! Zimmer sehr groß & geräumig! Bog like

Posted by on 26 Mar 2016

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4 out of 5

großartige Lage

Tolles Hotel direkt am wunderschönen Sandstrand. Sehr gute Küche und extrem bemühtes Personal. Lediglich die Badezimmertür hat gefehlt und in den oberen Stockwerken gab es keine Klimaanlage, nur einen Ventilator. Das Großartigste waren die Hängematten.

Posted by on 24 Jul 2014

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3 out of 5

Badeurlaub im Paradies

Folgendes ist zu diesem Hotel zu sagen : 1) Lage direkt am traumhaften Strand, aber die Zufahrt-Strasse ist sehr sehr nah an den Cabanas, was nachts schon mal etwas laut ist. Jeden Abend hatten wir Hunde-Konzerte (s. Ausstattung), daher nur 4 von 5 2)Ausstattung - kein TV, kein Wasserkocher, etwas veraltete, mit Flecken, Handtücher. Eine etwas dunklere Deckenlampe, nur eine!! Steckdose .. Dafuer jede Menge Platz im Zimmer, würde das Zimmer mit einem sehr großen 2*-3' Zimmer in einem deutschen Hotel vergleichen. Die Fenster sind nur durch Holz-Jalousien angedeutet, d.h. bei starkem Wind entsteht ein Durchzug. Sie Isolation von Aussen ist dementsprechend dürftig (Hundebellen, Autos), darum nur 2 fuer die Ausstattung! Frühstuck - im All-Inklusiv-Set haben die schon eine Abwechselungsreiches Menu, aber wer nur Frühstuck bucht, hat nur 2 Gerichte im Angebot - entweder Ei (Omlett, rührei usw) oder Brötchen mit Butter, Jam, Honich. Nach einer Woche hatten wir die Nase voll davon und sind auf den kostenplfichtigen Früchte-Jogurt umgestiegen. Internet-Verbindung funktionierte genau dann nicht, wenn man sie brauchte; Personal wusste Bescheid und hat uns müde angelächelt, als wir davon berichteten - scheint also ein bestehendes Problem da zu sein. Fazit - würde das Hotel nie buchen, wenn da stürmisches Wetter herrscht, da Fenster nicht dicht. Als Bade-Urlaub-Hotel ideal, wenn kein zu großes Bedürfnis zum Ausruhen im Zimmer.

Posted by on 22 Feb 2012

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All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Hip Hotel Tulum is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with umbrellas, sunloungers, and beach club on site (surcharge). There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a full-service spa, a garden and a terrace. Free self parking and valet parking are available. This 3-star Tulum hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 6 buildings
  • Built in 1999
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • On private beach
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hip Hotel Tulum offers 32 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. This Tulum hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Espresso maker
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

TROPIQUE – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Beach yoga on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby

Spa Services

Copal Wellness Village has couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hip Hotel Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5 per night
  • Resort fee: USD 15 per person, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Housekeeping
  • In-room bottled water
  • In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 220 per vehicle (return, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hip Hotel
  • Hip Hotel Tulum
  • Hip Tulum
  • Hip Tulum Hotel
  • Hotel Hip Tulum
  • Tulum Hip Hotel
  • s And s Hip Hotel

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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