Hip Hotel Tulum

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Dates

January 2025

February 2025

Private beach, white sand, sun-loungers, beach umbrellas

Breakfast, lunch, dinner served; beach views

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Spa

Room service

Parking available

On private beach

Pet-friendly

Bar

Explore the area

Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780

Tulum Beach
1 min walk
Las Palmas Maya
1 min walk
Tulum Bus Terminal
11 min drive
Tulum, Quintana Roo (TUY)
32 min drive

Room options

Room, Ocean View - All inclusive

Ocean view
Sleeps 2
1 King Bed

Room, Oceanfront - All inclusive

Sleeps 2
1 King Bed

Room, Garden View - All inclusive

Sleeps 3
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

On a private white sand beach, near Tulum Beach

Catch some rays on Hip Hotel Tulum's private white sand beach, pamper yourself at the full-service spa, or enjoy yoga.

Hip Hotel Tulum offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. This Tulum hotel provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Copal Wellness Village has couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

During your stay at Hip Hotel Tulum, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free valet parking, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Free valet parking and self parking
Enjoy a beachfront location while dining at TROPIQUE
Indulge with massages, facials, or aromatherapy at Copal Wellness Village
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a private beach and bike rentals
Steps from Tulum Beach and 13 minutes by car from Tulum Mayan Ruins
Airport and local-area shuttle service available for a fee
Dogs welcome for free (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Hip Hotel Tulum is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with umbrellas, sun loungers, and beach club on site (surcharge).

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This all-inclusive hotel also offers a full-service spa, a garden, and a terrace. Free self parking and valet parking are available.

This 3-star Tulum hotel is smoke free.

TROPIQUE - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Free uncovered valet parking on site
On-site parking includes off-street options
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)

Food and drink

1 restaurant and 1 coffee shop/cafe
1 beach bar and 1 bar
Room service available

Restaurants on site

TROPIQUE

Things to do

Beach club (surcharge)
Beach yoga
Bike rentals
Bike parking
Full-service spa
Private picnics
Wine-tasting room
Winery release events

Family friendly

Baby bath
Laundry facilities
Snack bar/deli

Conveniences

Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Business services

Coworking spaces

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Picnic area
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - prenatal
Massage - Thai
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Upper floors accessible by stairs only
Well-lit path to entrance

Beach towels
Books
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer (on request)
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Food and drink

Espresso maker
Free bottled water
Minibar

Access via exterior corridors
Iron/ironing board (on request)
LED light bulbs
Recycling
Safe
Turndown service
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Only dogs are allowed
Maximum 1 (weight limit: 44 lbs per pet)
Food and water bowls are available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 5 per night
Resort fee: USD 15 per person, per night

The resort fee includes:

Additional inclusions
Beach access
Beach towels
Concierge service
Housekeeping
In-room bottled water
In-room safe

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 220 per vehicle (roundtrip, maximum occupancy 7)
Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Hip Hotel Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hip Hotel

Hip Hotel Tulum

Hip Tulum

Hip Tulum Hotel

Hotel Hip Tulum

Tulum Hip Hotel

s And s Hip Hotel

Hip Hotel Tulum Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Semih, La Jolla

Travelled with partner

13 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They gave us an upgrade and all staff are amazing! Thank you all waitress and Pau to take care of us and make such an special moment for us!

Stayed 7 nights in Sep 2023

10/10 Excellent

Beatriz

Travelled with partner

7 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

I would like to share my experience of staying at this exceptional hotel in Tulum. In my opinion, it was the best hotel I have ever stayed in. The staff was incredibly friendly and accommodating and even surprised us with a romantic dinner. We opted for the all-inclusive package, and the food and drinks were of top-notch quality. I am definitely looking forward to returning to this remarkable hotel.

Stayed 1 night in Jul 2023

10/10 Excellent

Vivian

30 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2023

10/10 Excellent

Jimmy

21 Jun 2023

Stayed 3 nights in Jun 2023

10/10 Excellent

Froylan

5 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was perfect.

Stayed 4 nights in May 2023

2/10 Terrible

Terence

18 Mar 2023

Disliked: Cleanliness, staff & service, room comfort

HOUSEKEEPING STEALS NO RESOLUTION FROM MANAGEMENT

Stayed at Hip Hotel March 9 - March 14 2023. Had a fun time at hotel March 9 and 10. The fun ended Saturday March 11 when wife's Louis Vuitton purse was stolen out of her closed luggage on March 11th. We know exactly when the purse was stolen and who stole it (based on the mini bar invoice with the hand writing of the person who took the purse). There is security footage of my wife returning to the hotel with the purse the evening before it was stolen. Hotel didn't allow us to see the footage of the housekeeper going into our room to clean is between the hours of 3-5pm on March 11 when we were at the beach at Hip Hotel. No one from the hotel seems to care of take this seriously. This is a $1600 purse that was stolen. The simply said they asked the housekeeper and they said she said that she didn't take the purse. Of course she's going to say that! She had to dig into my wife's luggage to get to the purse too. We had additional evidence and even a timeline for the hotel to observe the cameras they 'swear they have' on the property, to look at when we left the room with the purse and the property. They could see that we went back into the room with the purse, and we left the room without it while the house keeper was cleaning the room. All things point to the house keeper stealing the purse. When we ask for the owner's contact information, they block you from getting it. Sent an email a few days ago to the manager and no response. This is not where you want to stay...

Stayed 5 nights in Mar 2023

10/10 Excellent

RICARDO

Travelled with family

13 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing nice small resort Hotel very pictureistic, with the water and sand just a few steps from your room. Staff is very cordial, respectful and friendly. Good food and good amenities. Highly recommended

Stayed 4 nights in Mar 2023

10/10 Excellent

Robert, Hamilton

Travelled with family

26 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The food/ alcohol was expensive

Stayed 4 nights in Feb 2023

10/10 Excellent

Susan

17 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful beach location and service

We stayed 3 nights at this lovely beach hotel. The location on Tulum's coast was perfect for us. It's on the quieter end of the hotel area, and that's what we had hoped for.There are plenty of dining choices along the main road within easy walking or transit distance. Our complimentary daily breakfast was a really nice treat, and all the servers were friendly and helpful, especially Roberto. The restaurant had a beautiful ocean view on the deck as well as inside. The rest of the staff was equally kind. We did have one issue as we found ourselves in a room choice that we had not made. When we brought this to the attention of the front desk, Aranza and the concierge, Mariciel, apologized for the error and immediately tried to fix the problem. We ended up moving rooms for our last night, and were given a bottle of champagne for our inconvenience. We appreciated their responsiveness. We would absolutely return to the Hip Hotel. The morning sunrises were spectacular!

Stayed 3 nights in Jan 2023

8/10 Good

Claudia

Travelled with group

29 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was good

Stayed 4 nights in Jan 2023

10/10 Excellent

kristin ross

Travelled with family

22 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was exactly as expected. Description and pictures accurate. Staff was SUPER friendly and helpful with all requests. We loved our room, view and hammock on porch. Enjoyed the nightly turn down service with sweet treat. Thank you for making it a great trip for my daughter & I.

Stayed 3 nights in Jan 2023

8/10 Good

Matthew

21 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast that was included was not good

Stayed 5 nights in Jan 2023

8/10 Good

Cristiana

17 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2023

10/10 Excellent

Jeff

Travelled with family

14 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Incredibly friendly staff, fantastic food and breathtaking beach and views

10/10 Excellent

Kenneth

Travelled with family

13 Jan 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 9 nights in Jan 2023

10/10 Excellent

Sean

Travelled with partner

7 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect small property where your room is steps away from the restaurant and the beach

10/10 Excellent

Jesse

28 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Dec 2022

10/10 Excellent

Tara

Travelled with partner

20 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay here. The staff was extremely helpful and friendly. The restaurant had plenty of options and everything was tasty. We would stay again any day!!

10/10 Excellent

Andrea

Travelled with partner

1 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was great! The ocean front room had an incredible views of the sunrise. It is far enough from the party zone but still walking distance from restaurants if you want to eat out.

2/10 Terrible

Wilfred

Travelled with family, Business traveller

26 Aug 2022

Liked: Cleanliness

N/A

Stayed 3 nights in Aug 2022

10/10 Excellent

Chade

Travelled with group

17 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at Hip Hotel was magical! We will be back again.

Stayed 3 nights in May 2022

10/10 Excellent

Nick

21 Mar 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great location, very helpful front desk concierge helped us schedule Covid tests before returning home. The staff here goes out of their way to ensure you have a great stay.

Stayed 3 nights in Mar 2022

10/10 Excellent

James

Travelled with partner

10 Mar 2022

Liked: Staff & service, amenities, property conditions & facilities

It was like having our own private ocean. We could have both done without the music they played.

Stayed 3 nights in Mar 2022

6/10 Okay

stefanos

5 Mar 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

As a gold member none of my gold member advantages were honored. I honestly feel like they owe us some type of partial credit. No upgrade they gave us a big hassle about late check out we had two rooms and no spa treatment as promised.

Stayed 1 night in Feb 2022