Dreams Tulum Resort & Spa - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

December 2024

January 2025

2 outdoor pools, pool umbrellas, pool loungers

Preferred Club Junior Suite Ocean Front Double

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

On private beach

Room service

Breakfast included

All-inclusive

Explore the area

Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

Tulum National Park
19 min walk
Portofino Restaurant
7 min walk
Tulum Bus Terminal
9 min drive
Tulum, Quintana Roo (TUY)
7 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Preferred Club Hacienda Presidencial Suite

181 sq m
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

42 sq m
Sleeps 3
2 Double Beds

Deluxe Junior Garden View King

48 sq m
Sleeps 3
1 King Bed

Deluxe Ocean View King

42 sq m
Ocean view
Sleeps 3
1 King Bed

Preferred Club Junior Suite Garden View King

51 sq m
Sleeps 4
1 King Bed

Preferred Club Junior Suite Garden View Double

51 sq m
Sleeps 4
2 Double Beds

Hacienda Preferred Club Suite

58 sq m
Ocean view
Sleeps 3
2 Double Beds OR 1 King Bed

Deluxe Room Double

42 sq m
Sleeps 4
2 Double Beds

Junior Suite Garden View Double

51 sq m
Sleeps 4
2 Double Beds

Deluxe Adult Garden View Double

42 sq m
Sleeps 3
2 Double Beds

Preferred Club Deluxe Swimout Adult Garden King

42 sq m
Sleeps 2
1 King Bed

Preferred Club Junior Suite Ocean View King

51 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Room King

42 sq m
Sleeps 3
1 King Bed

Junior Suite Garden View King

51 sq m
Sleeps 3
1 King Bed

Preferred Club Junior Suite Ocean View Double

51 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Deluxe Swimout Garden Double

42 sq m
Sleeps 4
2 Double Beds

Deluxe Garden View King

42 sq m
Sleeps 3
1 King Bed

Preferred Club Junior Suite Ocean Front Double

51 sq m
Ocean view
Sleeps 4
2 Double Beds

Deluxe Ocean View Double

42 sq m
Ocean view
Sleeps 4
2 Double Beds

Preferred Club Homneymoon Suite Ocean Front King

58 sq m
Ocean view
Sleeps 2
1 King Bed

Family Suite, Garden View (Deluxe)

Sleeps 7
1 King Bed and 2 Double Beds

Preferred Club Deluxe Swimout Garden King

42 sq m
Sleeps 3
1 King Bed

Preferred Club Junior Suite Ocean Front King

51 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Garden View Double

42 sq m
Sleeps 4
2 Double Beds

Deluxe Adult Garden View King

42 sq m
Sleeps 2
1 King Bed

Room of the House Offer

42 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

for 1 night

includes taxes & fees

3 Jan - 4 Jan

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools

Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.

Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Dreams Tulum Resort & Spa - All Inclusive. During your stay, you'll be within walking distance of Tulum National Park. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 7 bars/lounges
Take a swim in the 2 outdoor pools
Indulge with deep-tissue massages, body treatments, or aromatherapy at the spa
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes a private beach, an outdoor tennis court, and a gym
Just a 3-minute drive from LabnaHa Ecopark Adventures and a few minutes from Tulum National Park

Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Bordeaux - This restaurant specializes in French cuisine and serves dinner only.

El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.

Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.

Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.

Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM–11:30 AM
9 restaurants and 1 coffee shop/cafe
7 bars/lounges, 1 swim-up bar and 1 poolside bar
24-hour room service

Restaurants on site

Bordeaux
El Patio
Gohan
Himitsu
Portofino

Things to do

2 outdoor pools
Arcade/games room
Beach volleyball
Beach yoga
Children's pool
Fitness centre
Full-service spa
Kayaking
Nightclub
Outdoor tennis court
Playground
Sauna
Scuba diving
Snorkelling
Tennis
Volleyball
On-site winery

Family friendly

2 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Free children's club
Free cots/infant beds
Free rollaway/extra beds
Free supervised childcare
Corner/local shop
In-room childcare (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop
Library
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (5460 square feet of space)
A meeting room

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Free beach cabanas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

12 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
3 on-site accessible parking spaces
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Beach towels
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Local culture and ecosystem education
Mosquito nets
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
Reusable cups only
Reusable tableware only
TV in lobby
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Free cots/infant beds
Free rollaway beds

Bathroom

Dressing gowns
Deep-soaking bath
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

42-inch flat-screen TV
TV channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

Access via exterior corridors
Connecting rooms available
Desk
Electrical adapters/chargers
Energy-saving switches
Free international calls
Free local calls
Free newspapers
Guidebooks/recommendations
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Local maps
Phone
Safe
Slippers
Soundproofing
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive

Dreams Tulum

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Dreams Tulum Resort & Spa - All Inclusive Reviews

7.6

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Monica

Travelled with family

21 Sept 2024

Disliked: Property conditions & facilities

Property needs a lot of maintenance, we stayed we multiple people and every room had an issue some were never resolved. Service was ok not the best. Preferred check in guests need a better check in process ours took 2 hours.

Stayed 4 nights in Sep 2024

10/10 Excellent

Qunshayla

Travelled with partner

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Book it if you would like to relax.

Stayed 4 nights in Sep 2024

6/10 Okay

Bhartiben

Travelled with group

20 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not receive any VIP except bottle of wine, but I had already all inclusive so I can get the alcohol there that I paid for alcohol was so cheap. It was more taste at all. It was watering feel like everything was good but alcohol was so cheap.

Stayed 3 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice, and clean the staff was very friendly

Stayed 5 nights in Sep 2024

2/10 Terrible

shazia

19 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old and dirty

Stayed 3 nights in Sep 2024

10/10 Excellent

Sheikh

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great experience! The Mexico culture night and all the entertainment events were so amazing. Loved the staff! They were super attentive and took care of us! Shout out to Edwin on the bar!

Stayed 3 nights in Sep 2024

6/10 Okay

Himanshu

13 Sept 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Lance, Tucson

9 Sept 2024

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Marelyn, Bayonne

Travelled with family

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was amazing and respectful Dionisio in special. The facilities was clean just be prepared about the mosquito, I recommend long pants at night. The beach it’s no the best to swim but good to rest. Our reservation was all inclusive and they charge 50.00 dollar for bed at the beach and it’s optional. They have 5 restaurants: Mexican, Italian, Seafood, Sushi and The world cafe that is the Buffet that is regular in options.

Stayed 3 nights in Aug 2024