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Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Exterior
2 outdoor pools, pool umbrellas, pool loungers
Outdoor wedding area
Preferred Club Junior Suite Ocean Front Double

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Tulum National Park
    ‪19 min walk‬
  • Cenote Manatí
    ‪4 min drive‬
  • Soliman Bay
    ‪13 min drive‬
  • Tulum, Quintana Roo (TUY)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite

  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

Down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Down duvets, in-room safe, individually decorated

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

Down duvets, in-room safe, individually decorated

Deluxe Ocean View King

8.8 out of 10
Excellent
(9 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

Down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double

8.0 out of 10
Very good
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite

Hacienda Preferred Club Suite

  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room Double

Down duvets, in-room safe, individually decorated

Deluxe Room Double

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View Double

Down duvets, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View Double

Down duvets, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

Down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Down duvets, in-room safe, individually decorated

Deluxe Room King

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Garden View King

Down duvets, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden Double

Down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Garden View King

Down duvets, in-room safe, individually decorated

Deluxe Garden View King

9.2 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View Double

Down duvets, in-room safe, individually decorated

Deluxe Ocean View Double

8.0 out of 10
Very good
(2 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Homneymoon Suite Ocean Front King

Preferred Club Homneymoon Suite Ocean Front King

Preferred Club Homneymoon Suite Ocean Front King

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Garden View (Deluxe)

Down duvets, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

Down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

Down duvets, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

Down duvets, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room of the House Offer

Down duvets, in-room safe, individually decorated

Room of the House Offer

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

Hilton Tulum Riviera Maya All-Inclusive Resort

Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (1578)
The price is €347
for 1 room
includes taxes & fees
3 Feb - 4 Feb
Hilton Tulum Riviera Maya All-Inclusive Resort

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Dreams Tulum Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Dreams Tulum Resort & Spa - All Inclusive. During your stay, you'll be within walking distance of Tulum National Park. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants and 7 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with Swedish massages, hydrotherapy, or facials at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, an outdoor tennis court, and a gym
  • Just a 3-minute drive from LabnaHa Ecopark Adventures and a few minutes from Tulum National Park
Dreams Tulum Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Dreams Tulum Resort & Spa - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an attached winery, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis
  • Volleyball
  • On-site winery

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5460 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 412 out of 1007 reviews" "
Rating 8 - Good. 214 out of 1007 reviews" "
Rating 6 - Okay. 175 out of 1007 reviews" "
Rating 4 - Poor. 102 out of 1007 reviews" "
Rating 2 - Terrible. 104 out of 1007 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
We only stay at Dreams! Amazing every time
Stayed 5 nights in Oct 2024

6/10 Okay

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Leif C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the trip. Great resort as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

George Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family trip for the week of 9/28/24 Arrival and checkin was smooth. Room and property was clean and daily room cleaning along with nightly turndown service was a surprise. The food and options worked out fine, even for our various tastes. All of the restaurants were very good. The pool areas are also nice and the beach is nice. We all enjoyed our stay and have discussed returning. Some observations on my part, rooms are a bit dated along with some minor repairs on the exteriors. Nothing that would change the great time we all had at Dreams resort.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the service and entertainment were amazing! My fiancé made reservations for a romantic dinner and we didn’t get the rose petals like mentioned in the package.
Stayed 3 nights in Sep 2024

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, staff was awesome
Stayed 4 nights in Sep 2024

8/10 Good

NIKOLAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great staff and wonder customer service! The food was great
Stayed 4 nights in Sep 2024

8/10 Good

Tahjia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how calm and relaxing it was! Pools, beach, bars were amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sherry

Stayed 5 nights in Aug 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exception. From the first day of my stay I was spoiled. The service couldn’t be better. All the employees deserve nothing but love and tips. I don’t see why anyone would stay anywhere else in the Riviera Maya.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lizette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, very accomodating especially the ones in food services and bartenders
Stayed 4 nights in Sep 2024

6/10 Okay

Monica

Travelled with family
Disliked: Property conditions & facilities
Property needs a lot of maintenance, we stayed we multiple people and every room had an issue some were never resolved. Service was ok not the best. Preferred check in guests need a better check in process ours took 2 hours.
Stayed 4 nights in Sep 2024

10/10 Excellent

Qunshayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Book it if you would like to relax.
Stayed 4 nights in Sep 2024

6/10 Okay

Bhartiben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not receive any VIP except bottle of wine, but I had already all inclusive so I can get the alcohol there that I paid for alcohol was so cheap. It was more taste at all. It was watering feel like everything was good but alcohol was so cheap.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, and clean the staff was very friendly
Stayed 5 nights in Sep 2024

2/10 Terrible

shazia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and dirty
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience! The Mexico culture night and all the entertainment events were so amazing. Loved the staff! They were super attentive and took care of us! Shout out to Edwin on the bar!
Stayed 3 nights in Sep 2024

6/10 Okay

Himanshu

Stayed 4 nights in Aug 2024

6/10 Okay

Lance, Tucson

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Marelyn, Bayonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and respectful Dionisio in special. The facilities was clean just be prepared about the mosquito, I recommend long pants at night. The beach it’s no the best to swim but good to rest. Our reservation was all inclusive and they charge 50.00 dollar for bed at the beach and it’s optional. They have 5 restaurants: Mexican, Italian, Seafood, Sushi and The world cafe that is the Buffet that is regular in options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Aug 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly giving great customer service. Very safe resort!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, hard to get a table for breakfast at times but apart from that a great overall stay
Stayed 6 nights in Aug 2024

10/10 Excellent

michell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here August 2024 with my teenagers and felt completely safe! AC in room was amazing, lots of great dining options. Never difficulty to grab a seat at a restaurant. Staff was amazing ! Rooms need a little updating but nothing that would stop me from going back. Wish they had a shuttle into town even if it was just twice a day. As close as it is to Tulum cabs are expensive!
Stayed 4 nights in Aug 2024