Casa Wahh

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Dates

December 2024

January 2025

Deluxe Apartment, Private Pool | Private pool

Deluxe Apartment, Private Pool | In-room dining

Overview
Prices
Location
Amenities
Policies

Wonderful

Popular amenities

Washer

Housekeeping

Parking included

Kitchen

Air conditioning

Dryer

Explore the area

Privada Luum Zama en Aldea Zama,, Mza 27, lte 1, Tulum, QROO, 77760

Tulum National Park
9 min walk
Dos Aguas Park
4 min drive
Hospital de Tulum
4 min drive
Tulum, Quintana Roo (TUY)
14 min drive

Room options

Deluxe Apartment, Private Pool

259 sq m
2 bedrooms
2 bathrooms
Sleeps 5
2 King Beds

Deluxe Penthouse, Private Pool

142 sq m
3 bedrooms
4 bathrooms
Sleeps 7
2 King Beds and 3 Twin Beds

Deluxe Penthouse, Private Pool

142 sq m
3 bedrooms
4 bathrooms
Sleeps 7
3 King Beds and 1 Twin Bed

45-inch flat-screen TV with digital channels, TV

Deluxe Apartment, Private Pool

259 sq m
2 bedrooms
2 bathrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Deluxe Apartment, Terrace

133 sq m
2 bedrooms
2 bathrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Deluxe Apartment, Private Pool

259 sq m
2 bedrooms
2 bathrooms
Sleeps 5
1 King Bed and 1 Queen Bed

Deluxe Apartment, Terrace

133 sq m
2 bedrooms
2 bathrooms
Sleeps 5
2 King Beds

Similar properties

Pool

Spa

Pet-friendly

Parking included

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Aparthotel with free parking, a short walk to Tulum National Park

This smoke-free aparthotel features concierge services, a garden, and free self parking. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished patio.

Casa Wahh offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Tulum aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 45-inch flat-screen televisions come with digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Casa Wahh. During your stay, you're just a quick walk from Tulum National Park. Enjoy features like free self parking, plus concierge services and outdoor pool access. This upscale aparthotel has 9 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

Each apartment offers a kitchen, a washer/dryer, and a furnished patio
Free WiFi (speed: 25+ Mbps)
Free self parking
Take a swim in the outdoor
Amenities include an elevator and a terrace
Onsite recreation includes bike rentals
Just a 2-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins

As a guest of Casa Wahh, you'll find a terrace, a garden, and concierge services. The front desk is open around the clock. Self parking is free. You'll have access to the outdoor pool at a partner property.

This 4-star Tulum aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Pool/Spa

Outdoor pool access

Internet

Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

Free uncovered self-parking on site

Kitchen

Fridge (full size)
Microwave
Oven
Coffee/tea maker
Cookware/dishes/utensils
Coffee grinder
Toaster
Blender

Bedrooms

Bed sheets provided

Bathrooms

Bath or shower
Shampoo
Toilet paper
Hairdryer
Soap
Towels provided
Free toiletries

Living spaces

Dining room
Sitting area

Entertainment

45-inch flat-screen TV with digital service

Outdoor areas

Furnished patio
Terrace
Garden
Garden
Outdoor furniture

Laundry

Washer/dryer

Comfort

Air conditioning
Ceiling fan

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
3 steps to reach property
Smoke-free property

Services and conveniences

Concierge services
Daily housekeeping
Safe
Iron/ironing board
In-room massages
Free bottled water
Mosquito nets

Things to do

Outdoor pool access neaby
Bike hire on site

Safety features

Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Security system

General

9 rooms
Individually decorated
Individually furnished
Access via exterior cooridors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out

Access methods

Lockbox, private entrance

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a security system

This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 100 (exact amount varies) at check-out.

Property Registration Number HARI560118EY1

Property is also known as

Casa Wahh Tulum

Casa Wahh Aparthotel

Casa Wahh Aparthotel Tulum

Casa Wahh Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Carolina

17 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Aug 2024

6/10 Okay

Araceli

15 Aug 2024

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2024

6/10 Okay

Juan

Travelled with family

9 Aug 2024

Showers weren't working properly, only 1 toilet paper for bathroom, trash wasn't picked up daily, in 5 days the rooms wasn't cleaned

Stayed 5 nights in Aug 2024

10/10 Excellent

Demetria, Minneapolis

Travelled with family

7 Aug 2024

Liked: Cleanliness, amenities

The property was exceptional. It offered a uniqe perspective of being submerged in the community and a feel of every day life in the jungle.

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family

29 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful quiet place to relax

Stayed 5 nights in Jul 2024

6/10 Okay

Patricia

Travelled with family

25 Jul 2024

Liked: Cleanliness

Disliked: Amenities

The washer and dryer did NOT work. The coffee machine left clumps in the coffee. The shower water was alittle salty but this is understandable considering it’s so close to the beach. But the staff was super friendly and welcoming. And the AC works REALLY well for it being so humid in the area.

Stayed 5 nights in Jul 2024

4/10 Poor

Ludwign

Travelled with family

1 Jul 2024

Liked: Cleanliness

Disliked: Amenities

Beautiful 2 bedroom apartment, 3 beds, one king in one room and 2 twins in another, beds are rock hard, not looking forward to sleep in them, we are not sure how this apartment shows as a property that can accommodate 5 persons, but some how Expedia or Casa Wahh, allow for a booking for 5 person, they shouldn’t. Check in was a nightmare, since I never got the access codes and no one seemed to answer my call, text or messages through the Expedia app, we were able to get in an hour later by mere chance as we happened to see a person that was leaving the apartment complex and he happened to be a person they worked here, he had to contact the managers to get the access codes. Beat in mind that the place is mosquito infested, so waiting outside, locked out for an hour meant to be fighting with mosquitoes. After we finally got in I reached out to the managers only to get this response response: “ Hello I am sorry Wr semt you all the info to the app I have the proves So please check well your messages.” They sent their screenshots and I sent my screenshots, they sent messages and for some reason I didn’t receive them. A technical issue but I was surprised by the rudeness of the manager “…so please check your messages well”, zero tact, zero care. I’m glad we are just staying here for one night on our way to Xcaret.

Stayed 1 night in Jun 2024

6/10 Okay

Oscar

7 Jun 2024

Liked: Cleanliness

Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Travelled with family

5 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great property just update the washer and dryer didn’t work well overall great experience would book again

Stayed 3 nights in Jun 2024

8/10 Good

Tashiana

Travelled with group

1 Jun 2024

Liked: Cleanliness, property conditions & facilities

Liked it was near the local restaurants. I didn't like the cleanliness of the rooftop furniture nor pool. The bathroom on the top floor would sometimes run on its own for 2-4mins at night.

Stayed 3 nights in May 2024

10/10 Excellent

Kenneth

Travelled with family

19 May 2024

Liked: Cleanliness, amenities, property conditions & facilities

We enjoyed our stay at Casa Wahh. Really nice property. The quiet was nice and so were the amenities. Really enjoy the upstairs area. Also liked that, it had security and felt safe. Be aware that there is not much in the immediate area. A person has to walk or find a way to get to anything around there. Might make sense to Rent a bike, but we didn’t do that . The community pool isn’t much to talk about. As others have mentioned, there is construction all around, but didn’t feel intrusive at all.

Stayed 5 nights in May 2024

2/10 Terrible

Crismery

Travelled with family

3 May 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Firstly, the place is verty dirty! we discovered that the iron provided was not functioning properly, leading to damage to some of our dresses. Additionally, there wad a strong unpleasant odor in the unit, and we also spotted cockroaches in the apartment. The host never seemed bothered by these concerns or offered to clean as supposed.

Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel, sugarland

3 Apr 2024

Liked: Property conditions & facilities

Nice y quiet

Stayed 3 nights in Mar 2024

8/10 Good

Victoria, Newcastle

Travelled with family

28 Mar 2024

Liked: Cleanliness, amenities, property conditions & facilities

Pluming issues, no water flow, and water quality is not great. The pool did not look like it was cleaned and housekeeping using very harsh chemical cleaners, we got a little allergic from it. Overall great value for $$$.

Stayed 2 nights in Mar 2024

4/10 Poor

Ireal Deshawn

Travelled with family

17 Mar 2024

Liked: Cleanliness

Our water went out one night😩

Stayed 5 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

11 Mar 2024

Liked: Cleanliness, room comfort

A great retreat away from the noise

This was a beautiful place that was a great retreat! Enjoyed the private pool! Cabs to the beach were way overpriced for a short drive but Tulum is overpriced.

Stayed 2 nights in Mar 2024

6/10 Okay

Mark

21 Jan 2024

Stayed 5 nights in Jan 2024

6/10 Okay

Margaret

Travelled with family

30 Dec 2023

Liked: Cleanliness

ideal space for people who want to be off beaten track, don’t like hotel strip vibe, want to cook/hang out together. has guards to get in and out of the neighborhood-but at our specific property, we’re there 30%. We rented early but management shift occurred. One of main reasons I booked was Bc of reviews of the previous hostess. Appliances are tricky. Laundry isn’t really a thing because it takes so many iterations to make it work & it still ends up smelly. Had difficulties w sink - obviously a lack of disposal, but even so I had to drain the pipe underneath myself w a bucket.ewww gross pool on the rooftop deck is darling but the size of a hot tub but not warmed. So if you are there in winter months, it is very chilly and no one wanted to get in and that was a selling point for me. The common pool advertised is 100% shaded and super shallow The kitchen is lacking in bowls, measuring cups, etc. We had a difficult time getting dishwasher & oven to work. However, the space is cool, the penthouse is amazing, you just have to know that it is a drive to most places. 100% authentic: was not in love with Tulum that I thought I might be.

Stayed 4 nights in Dec 2023

10/10 Excellent

Arianne élise

4 Dec 2023

Liked: Cleanliness, property conditions & facilities

Stayed 7 nights in Nov 2023

10/10 Excellent

Héléa

30 Nov 2023

Liked: Cleanliness, room comfort

Stayed 2 nights in Nov 2023

10/10 Excellent

Guidoson

Travelled with partner, Travelled with group

5 Nov 2023

Liked: Cleanliness, amenities, property conditions & facilities

The place was amazing. Only about a 20-minute walk from Tulum Central if you like to walk. We spent five nights there, and our host, Anel, was immaculate. She helped us with everything we needed to make our trip a success.

Stayed 5 nights in Oct 2023

10/10 Excellent

Akeem

25 Sept 2023

10/10 Excellent

Pablo

11 Sept 2023

Liked: Cleanliness, property conditions & facilities

This property was super cute and clean! The staff was so friendly and went out of their way to help us get a new key for our apartment when we lost ours on a boat. They assisted us after hours without hesitation. We will definitely be back!

Stayed 3 nights in Sep 2023

10/10 Excellent

GINA, GREEN BAY

Travelled with partner

5 Sept 2023

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great! No issues and the management communicated very well. There are mosquitos just be aware but everything was safe and great! Easy to find off of the beaten path and SAFE! We rented ATVs for the week and couldn't be happier!

Stayed 4 nights in Sep 2023

8/10 Good

Whitney

Travelled with partner

28 Aug 2023

Liked: Cleanliness, property conditions & facilities

great spot - we had a very good stay at casa wahh. was well located between the beach and the main town so it was easy to get around. the only disappointing thing was that casa wahh was advertised as having free pool and jacuzzi access even for the terrace apartments which don't have a private pool. turned out to be a pool, jacuzzi, and sauna situation at a restaurant a few minutes away walking and the jacuzzi was broken and the pool didn't look as clean as we'd have liked. otherwise a good spot to relax and stay at in tulum. Anel, the property manager was very responsive and helpful!

Stayed 4 nights in Aug 2023