Casa Ambar Tulum

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Dates

December 2024

January 2025

Family Room Double Queen Beds Garden View | Garden view

Family Room Double Queen Beds Garden View

Family Room Double Queen Beds Garden View | Living area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Housekeeping

Parking included

Free WiFi

Explore the area

Carretera Boca Paila, Zona Hotelera Km.7.5, Tulum, QROO, 77780

Tulum Beach
1 min walk
Tora Tulum
1 min walk
Tulum Bus Terminal
10 min drive
Tulum, Quintana Roo (TUY)
12 min drive

Room options

Deluxe Room King Bed with Terrace

60 sq m
Sleeps 2
1 King Bed

Superior Room King Bed

39.9 sq m
Sleeps 2
1 King Bed

Family Room Double Queen Beds Garden View

73 sq m
Sleeps 4
2 Queen Beds

Premium bedding, individually decorated, individually furnished

Superior Room King Bed with Balcony

60 sq m
Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Spa

Parking included

for 1 night

includes taxes & fees

26 Dec - 27 Dec

About this property

Adults-only beach hotel

This smoke-free hotel features a beach bar, a refrigerator in a common area, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.

Casa Ambar Tulum offers 8 accommodations with complimentary bottled water and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Casa Ambar Tulum. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas and free self parking, plus a beach bar.

Free WiFi
Free self parking
Enjoy drinks at the beach bar
Take a swim in the outdoor
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Tulum Beach and a 3-minute drive from Sian Ka'an Biosphere Reserve
Airport shuttle service available for a fee

Feel the sun on your face and the sand in your toes on the private white sand beach, located just 1 kilometers away. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge).

You can enjoy a drink at the beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 3-star Tulum hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 beach bar

Things to do

Access to nearby outdoor pool
Beach club (surcharge)

Conveniences

ATM/banking services
Water dispenser

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoors

Beach loungers
Garden
Outdoor furniture

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Smooth flooring in room

Beach towels
Communal living room
Shared fridge
Smoke-free property

Room amenities

Bedroom

Ceiling fan
Premium bedding

Bathroom

Free toiletries
Private bathroom
Shower
Towels

Food and drink

Cookware/dishes/utensils
Free bottled water

Individually decorated
Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 4:00 PM

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 145 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Casa Ambar Tulum offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Ambar Hotel Tulum

Casa Ambar Hotel

Casa Ambar Hotel Tulum

Casa Ambar Boutique Hotel Hotel

Casa Ambar Boutique Hotel Tulum

Casa Ambar Boutique Hotel Hotel Tulum

Casa Ambar

Casa Ambar Tulum Hotel

Casa Ambar Tulum Tulum

Casa Ambar Boutique Hotel

Casa Ambar Tulum Hotel Tulum

Casa Ambar Tulum Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Terrible

Tosha

12 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Casa Ambar is Permanently Closed. We were very surprised to find this out.after our arrival. .

Stayed 2 nights in Jul 2024

10/10 Excellent

Jackee

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo female traveler loved my stay

I had a lovely stay at Casa Ambar. I was in town as a solo female traveler for a wedding and felt safe there. Decor was cute and I had a huge balcony. Every morning I walked over to the Good Morning Coffee next door for breakfast and iced coffees. Clean as well. Could hear club music at night but it didn’t play late. Also you can’t run the AC during the day but can at night. No direct beach access or pool though so it helped that I had friends staying nearby with both.

Stayed 5 nights in May 2024

8/10 Good

Verified traveller

27 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot, hotel zone

Nice little place tucked in the hotel zone..in a great location.. Nice service from the from desk lady.. Very helpful. An Eco friendly place that uses solar power during the day. AC turns on 9pm-5am...never been to a place that restricts..but I understood the concept.. Nice spot..if they get the ac running all the time will def be back!

Stayed 1 night in May 2024

10/10 Excellent

Dino

Business traveller, Travelled with group

14 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is located central in the hotel Zone walkable to all the good restos and beach clubs! Although wifi wasnt always the stongest Liz and Aiden made up for it they were extremely welcoming and accomodating inlucding liz who cleans always with a smile on their face and addressing me by name! Thank you for a great stay!

Stayed 6 nights in May 2024

8/10 Good

Elizabeth

5 May 2024

Stayed 2 nights in May 2024

2/10 Terrible

Pamala

Travelled with partner

29 Apr 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Terrible place. Not sure who writes theses reviews but this would never be my recommendation for anything. One step above camping. Thats it. They didn't pick us up at the airport air conditioning turn off before the time which is only on 9pm to 7am no cups. Cant use the water. Toilet dont flush Hair dryer usage not not permitted no towels. No beach not a cooler or one single thing. My camper has more to offer.the location was the only thing worth mentioning. A water jug got broke by total accident and they actually charged us for it. That would be like breaking a glass at a restaurant and they charge you. Than upon check out once again no return to the airport with a attitude of check and negotiate on the street. Nothing like was everything ok. Why because it was horrible. They say the sister hotel which is miles down the road has pool. If thats what you call it. But the same junkie place. But it does have beach access. Thats its savior. So recommending this place that i took others recommending people is a joke. Dont stay here. You will hate your life.

Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

Phil

3 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Ambar has a great location near all the activity on the beach. The place was spacious, well kept and the staff was exceptionally friendly. In particular, Liz was very helpful! She was kind and gave great recommendations and made our trip much better! 10/10 would recommend.

Stayed 4 nights in Mar 2024

4/10 Poor

Dacia

30 Mar 2024

Stayed 5 nights in Mar 2024

4/10 Poor

Eliana

27 Mar 2024

Stayed 4 nights in Mar 2024

2/10 Terrible

JORGE

14 Mar 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Never clean the room and bad area is not close to the beach

Stayed 3 nights in Feb 2024

6/10 Okay

Vilma, Washington

22 Feb 2024

Liked: Cleanliness, property conditions & facilities

Too close to loud night clubs. On the jungle side

Stayed 5 nights in Feb 2024

8/10 Good

Iesha

Travelled with family

20 Feb 2024

Liked: Cleanliness, staff & service

The staff was very friendly. I especially want to say thanks to Gonzalo. He was so helpful in getting us from Cozumel to the hotel. He provided the information for taxi and for the ferry. The hotel is in the perfect spot for shopping, dining and having fun. The hotel kept having issues with their power so it kept going out even during the night and it was hot. Having the pool and beach at their sister property was great. It was an easy 20 minute walk.

Stayed 3 nights in Feb 2024

10/10 Excellent

Cammy

Travelled with group

28 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Me and friends were staying in Playa Del Carmen and decided to take an overnight trip to Tulum. We booked Casa Ambar same day and glad we did. Price was great and we knew we were going to be out most of day and night so wasn’t trying to spend a lot. Location was amazing. Walkable to all the spots we were planning to go to. Gonzolo greeted us at checkin and right away gave us recommendations and all we needed to know about this eco friendly hotel. Beach is across the street but you get access through their sister hotel down block and also get access to a Cenote which we didn’t have time to check out as we were there just one night. Also hotel runs solar power and then generator so AC is 9pm-7am but was cool enough with Fan during day. You also can’t use hair dryer or irons. So make sure you like your beach wave hair and clothes are good to wear as is. I loved the authenticness of this hotel as Tulum has been taken over by luxe hotels. We stayed in King suite with Balcony that had jungle views. We saw a family of monkeys pass over the trees which really helped us feel the Tulum vibes. Location was perfect and Gonzalo recommended we go to the Mia Beach Club and it was just the scene we were looking for and only a 5min walk from hotel. Had dinner at Rosa Negra which was across the street as well. Overall we recommend if you are like us and want an Authentic Tulum expierence. Thanks Casa Ambar!

Stayed 1 night in Jan 2024

2/10 Terrible

Enzo

8 Apr 2023

Stayed 5 nights in Apr 2023

10/10 Excellent

Adrian

5 Apr 2023

Stayed 3 nights in Mar 2023

10/10 Excellent

Marisa

Travelled with group

30 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone that worked there was so nice and helpful! Room was lovely, definitely would recommend this hotel. It is in a great location, everything is very walkable!

Stayed 5 nights in Mar 2023

10/10 Excellent

Ana

Travelled with group

27 Mar 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and super nice staff.

Stayed 3 nights in Mar 2023

10/10 Excellent

Richard

Travelled with partner

12 Mar 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Casa Ambar is a unique property. We had a jungle facing room, upstairs. It was large and private without having to draw curtains. The room has an eclectic mix of furniture. The bed was quite comfortable. Large open design bathroom. Staff was helpful with all questions. Arley was there at night for security. They have 2 sister hotels. One for laying by the ocean. Other for kayaking a cenote. Their staff treated us great like their own guests.

Stayed 3 nights in Mar 2023

10/10 Excellent

Zach

Travelled with partner

10 Feb 2023

Liked: Staff & service, amenities, property conditions & facilities

We loved our stay here. The room itself was a little outdated but it didn’t affect our stay. The staff were so kind and helpful. Casa Ambar is a cute eclectic hotel and the location is awesome! Right next to lots of beach clubs, bars and restaurants. We would absolutely come back here!

10/10 Excellent

Lizette

Travelled with partner

5 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are looking to stay somewhere inexpensive but walking distance to all the hit restaurants and clubs this is the place to stay at. It doesn’t have a pool or restaurant like some of the hotels in the area. But honestly it’s not needed because once again it’s central to EVERYTHING so if you just looking for a place to sleep at and be out during the day, then this is the place to stay at.

Stayed 4 nights in Feb 2023