Ajal Tulum Tree House

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Aparthotel

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Dates

December 2024

January 2025

Deluxe King Tree House Chechen | Living area

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service

Housekeeping

Parking included

Free WiFi

Explore the area

Av 30 y Avenida 35Bis, Lote 003, MZ 930, Tulum, QROO, 77760

Cenote Cristal
4 min walk
Caguamería de la esquina
1 min drive
Tulum Bus Terminal
4 min drive
Tulum, Quintana Roo (TUY)
17 min drive

Room options

Deluxe Queen Tree House Chaka

Sleeps 2
1 Queen Bed

Deluxe Queen Tree House Tzalam

Sleeps 2
1 Queen Bed

Deluxe Queen Tree House Zapote

Sleeps 2
1 Queen Bed

Deluxe King Tree House Chechen

Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Ajal Tulum Tree House offers 4 accommodations with safes and bathrobes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested. Rollaway/extra beds (surcharge) are also available.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Ajal Tulum Tree House, you're just a quick walk from Cenote Cristal. Free WiFi in public areas, free self parking, and a roundtrip airport shuttle (surcharge) are available.

Free WiFi
Free self parking
Services include a concierge, tour or ticket assistance, and luggage storage
Onsite recreation includes bike rentals
6 minutes by car from Temple of Doom and 7 minutes from Tulum National Park
Airport shuttle service available for a fee

As a guest of Ajal Tulum Tree House, you'll find a terrace, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. Ajal Tulum Tree House also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Room service (during limited hours) is available.

Languages

English, Spanish

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM

Late check-in fee: USD 35 for check-in between 6:00 PM and 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are available for USD 75.0 per night.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-in fee: USD 35 for check-in between 6:00 PM and 10:00 PM
Late check-out fee: USD 35 (subject to availability)
Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a fire extinguisher and a first aid kit

The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

Please note that clothing is optional at Ajal Tulum Tree House.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Ajal Tulum Tree House Reviews

9.0

Wonderful

9.6/10

Cleanliness

10/10

Staff & service

7.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

tiffany

6 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most organic place to stay.

Beautiful, unique, intimate stay. The entire staff was welcoming and made us feel like family. Anna and Cesar are always around and attentive to our needs. Charlie made the best drinks and Tony made amazing dinners every night. We rented a scooter and were able to visit so many cenote’s and downtown within 10 minutes. This place was by far the quietest place we stayed in Tulum. We felt disconnected from the world and it was exactly what we needed.

Stayed 3 nights in Jun 2022

4/10 Poor

Spencer

14 Jan 2022

Liked: Staff & service

Disliked: Amenities

Stayed 2 nights in Dec 2021

10/10 Excellent

Beth

Travelled with partner

4 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities

This place is amazing!!! It is located 1.5 kilometers down a gravel road in the jungle just south of Tulum. It is private. There are 4 tree houses but we only saw one other couple there. The treehouses surround the jungle cantina where they serve fresh, delicious food and drinks. Don Carlos, the general manager was so nice. He helped us reserve electric motos and gave us tips on things to do. Everyone there is so nice and friendly. Don Carlos made our cocktails in the evening with fresh squeezed lemons and limes. The treehouse was so awesome. It was an amazing experience. It's not air-conditioned and there are bugs but that is all part of the fun. We want to come here every year now. Thank you Don Carlos!!

Stayed 3 nights in Nov 2021

10/10 Excellent

Nasser

Travelled with partner

21 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hands down best experience in Tulum if you love jungle and nature and incredible food :) We were the only guests at the time and Don Carlos staff were so incredibly friendly and helpful. We loved the treehouse, had amazing breakfast and views in the tower, and the cenote within a 5 min walk exceeded our expectations. Just incredible experience all around and we will be back. HIGHLY RECOMMEND! Thank you so much Ajal friends, you made it very special for us.

Stayed 2 nights in Oct 2021

8/10 Good

Verified traveller

Travelled with family

22 May 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Wow. Really awesome concept. The owner and staff are amazing and will go out of their way to make everything wonderful. Access to the local cenote was fantastic. Please know, though, it is a treehouse hotel. No AC, bugs, and very difficult to get in and out of. Because my wife and I wanted to see and explore Tulum more, this was tough for us.

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

11 Jan 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to get away from the crowds of Tulum and enjoy the natural beauty of the area, without sacrificing comfort. The design of these treehouses is amazing and they are fully equipped with running water, electricity, etc. There is a cenote with free access just a short walk away. Luz and her entire team are so warm and accommodating! Highly recommend!

Stayed 4 nights in Dec 2020