Crowne Plaza Torreon, an IHG Hotel

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot tub

Bar

Spa

Free airport shuttle

Pool

Explore the area

Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260

Revolucion Stadium
3 min drive
La Laguna Regional Museum
3 min drive
Venustiano Carranza Forest Park
4 min drive
Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
10 min drive

Room options

Premium bedding, down duvets, in-room safe, desk

Premium Room

18 sq m
Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible

18 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds, Business Lounge Access

18 sq m
Sleeps 4
2 Double Beds

Suite (Master)

25 sq m
Sleeps 2
1 Twin Bed

Suite (Governor)

25 sq m
Sleeps 2
1 Twin Bed

Standard Room

16 sq m
Sleeps 2
1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

16 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Double Beds

18 sq m
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

16 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Torreón with a full-service spa and a health club

A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.

Crowne Plaza Torreon, an IHG Hotel offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

Crowne Plaza Torreon, an IHG Hotel's great location gets high marks from our customers. During your stay, you'll be close to Torreon Urban Forest. Enjoy features like free WiFi in public areas, free self parking, and free airport drop-off service.

Free WiFi (speed: 25+ Mbps)
Free self parking and RV/bus/truck parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Take a swim in the indoor pool or soak in the spa tub
Indulge with facials, massages, or body treatments at the spa
Services include dry cleaning/laundry, a concierge, and a porter
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the location and the helpful staff
Just a 3-minute drive from Revolucion Stadium and a few minutes from La Laguna Regional Museum
Free airport drop-off shuttle service

Crowne Plaza Torreon, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 15070 square feet (1400 square meters) and includes a conference center. A children's pool, a spa tub, and a sauna are also featured at the business-friendly Crowne Plaza Torreon, an IHG Hotel. A shuttle from the hotel to the airport is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Torreón hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Crowne Plaza Torreon, an IHG Hotel has a restaurant on site.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
Free drop-off airport shuttle from 6:00 AM to 8:00 AM
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–noon: MXN 235 per person
1 restaurant
1 bar
24-hour room service

Things to do

24-hour fitness centre
Children's pool
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room

Family friendly

Children's pool
Free rollaway/extra beds
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
No housekeeping
Porter/bellhop
Wedding services

Business services

24-hour business centre
Conference centre (15070 square feet of space)
Meeting rooms

Outdoors

Terrace

Spa

Body treatments
Facials
Massages
Massage/treatment rooms

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Free rollaway beds
Heating (climate-controlled)
Premium bedding

Bathroom

Deep-soaking bath
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

27-inch plasma TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

An early check-in fee will be charged

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 235 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Torreon

Crowne Plaza Torreon

Torreon Crowne Plaza

Crowne Plaza Torreon Hotel

Crowne Plaza Torreon, an IHG Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Celia

10 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Very old fashioned decor. Elevators are a HEADACHE! The size of hotel requires more elevators. Had to wait 15 min every single time to get an elevator down.

Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

4 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Nataly

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos, EAGLE PASS

Travelled with family and small children

13 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

Excelente ubicación , personal muy atento y dispuesto

Stayed 2 nights in Aug 2024

6/10 Okay

Mariana Paola

Business traveller, Travelled with partner

10 Aug 2024

Disliked: Amenities, property conditions & facilities

Elevators didnt work properly....not so clean

Stayed 1 night in Aug 2024

10/10 Excellent

Hugo

Travelled with family

7 Aug 2024

Liked: Staff & service, property conditions & facilities

It was very comfortable there

Stayed 3 nights in Jul 2024

10/10 Excellent

DEYANIRA

5 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Luis, Santa Catarina

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel in general. A ten floor building with a great Mexican breakfast.

Stayed 1 night in Aug 2024

8/10 Good

Miguel

4 Aug 2024

Liked: Cleanliness, staff & service

Sauna not functioning for years

Stayed 4 nights in Jul 2024

8/10 Good

Arturo

Travelled with family, Travelled with family and small children

1 Aug 2024

Liked: Staff & service

There is room for improvement regarding cleanliness.

Stayed 2 nights in Jul 2024

10/10 Excellent

JC

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD

Business traveller

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All good.

Stayed 3 nights in Jul 2024

6/10 Okay

Frédérick

Travelled with family

29 Jul 2024

Stayed 3 nights in Jul 2024

2/10 Terrible

Antonio

22 Jul 2024

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

I requested a Premium room with a king bed and they punt in a supposedly Premium but with 2 queen bed, and the bed sheet were stained, looks like they never washed the sheets, disgusting

Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Travelled with family

6 Jul 2024

Liked: Amenities

It is a nice hotel but Old… the hallways and rooms smells moldy and humid. AC doesn’t really work and every time I took a shower the tub did not drain properly. The only positive thing about this hotel is their restaurant they have an amazing breakfast/lunch buffet. I will not stay here again but I would only come for the food.

Stayed 2 nights in Jun 2024

8/10 Good

Maricela

3 Jul 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family

21 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love there staff! They were always heblpful,friendly and on point on every aspect. The property was super clean and safe accessible to restaurant pool and gym till late at night very convenient for night owl like me. This will be my to stay place from now on.

Stayed 3 nights in Jun 2024