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"Lovely big room and comfy bed. Great breakfast and plenty of choice " More

By a verified traveller on Sun 09 Jun 2019

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Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Triple Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Elizabeth House Hotel. During your stay, you're just a quick walk from The Common. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Extended parking available for a fee
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from Mayflower Theatre and a few minutes from University of Southampton
  • Cats and dogs welcome for a fee

The Elizabeth House Hotel ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for The Elizabeth House Hotel

Everyone (3) Couples (2)
1 out of 5
This is not a hotel despite the description. At best it is a large B&B. My wife slipped in the bath/shower (no anti- slip bath mat) and we asked reception to inform the management on our way out for the day. Checking out the next day the “owner” said he was not told and wondered did I want to write this in the accident book ! At no stage did anybody enquire as to my wife’s wellbeing. The other issue here is car parking - cruising customers park long term and it is near impossible to get a space on a return from a day out. Also, the room was shabby and not particularly clean - it would not pass muster in any half decent hotel. We will not return here or recommend it to anyone.

Posted by on 29 Aug 2022

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2 out of 5

Posted by on 1 Aug 2021

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5 out of 5

Posted by on 28 Jun 2021

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Comment from Hotel Management

8 Jul 2021 by Jamie

Thank you for your great review.

2 out of 5
The hotel was not fully booked yet I got put in a front facing room even though heavy road works were happening directly outside. As I found out much later, the roadworks were 24 hours and the windows not great at noise isolation. Didn't think it was worth the hassle of asking for a rear facing room and switching at 2am and got very little sleep as a result. Room was a good size, wifi was fast, and the restaurant staff were friendly. The restaurant is quite small and the food average but not massively overpriced. Breakfast selection was quite limited and the cooked breakfast rather poor. Seemed like everything was cooked in the same pan as it all tasted the same. The OJ was sour too. The room was relatively clean if a little dated. Carpet and mattress were stained, the shower had a constant drip, and the mattress lumpy. Reception staff didn't seem to care much either, no enquiry to how my stay was or if they could do anything upon checking out. Just "here's your bill, see you later". What's worse, I asked reception for a taxi to the airport and whomever they used ripped me off, didn't use a meter and charged £18 (usually £10) and I didn't have time to argue. 2nd time staying her for work and a 2nd sleepless night. Gave them the benefit of the doubt as I prefer to support independent hotels but I won't be staying here again

Posted by on 14 Nov 2019

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Comment from Hotel Management

4 Dec 2019 by Jamie

Dear Guest, Apologies to hear your stay with us was not up to our usual high standard. I hope this doesn't affect you staying with us again. Regards

5 out of 5

Posted by on 4 Sep 2019

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Comment from Hotel Management

5 Sep 2019 by Jamie

Thank you for your positive review.

4 out of 5
Lovely big room and comfy bed. Great breakfast and plenty of choice

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Jamie

Dear Guest, Thank you for leaving a very positive review. Regards

Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 50 square feet (5 square metres) and includes conference space. The business-friendly The Elizabeth House Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Southampton hotel is smoke free.

  • 27 guestrooms or units
  • 2 dining venues
  • 50 sq ft of conference space
  • 5 sq. m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Garden
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Southampton St Denys Station (1.4 km / 0.8 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

The Elizabeth House Hotel offers 27 accommodations with coffee/tea makers and complimentary slippers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Slippers
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a English breakfast daily.

Bar and Restaurant – On-site restaurant.

Breakfast Room – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Extended parking must be reserved in advance

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: GBP 15 per pet, per stay
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 10:00 PM
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.95 for adults and from GBP 8.95 for children
  • Extended parking fee: GBP 4.75 per day
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 15 for check-in between 11:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elizabeth House Hotel Southampton
  • Elizabeth House Hotel
  • Elizabeth House Southampton
  • The Elizabeth House
  • The Elizabeth House Hotel Hotel
  • The Elizabeth House Hotel Southampton
  • The Elizabeth House Hotel Hotel Southampton
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