Novotel Southampton

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Dates

January 2025

February 2025

Breakfast, lunch, dinner served; international cuisine

Standard Room, 1 Queen Bed with Sofa bed

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Bar

Pet-friendly

Explore the area

1 West Quay Road, Southampton, England, SO15 1RA

Mayflower Theatre
‪10 min walk‬
SeaCity Museum
‪11 min walk‬
Southampton Cruise Terminal
‪12 min walk‬
Southampton (SOU)
‪18 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

Very good

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

Very good

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

Exceptional

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

Excellent

25 sq m
Sleeps 2
2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

Very good

Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

Exceptional

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Feb - 2 Feb

About this property

Hotel with a fitness center, near Southampton Cruise Terminal

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.

Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant, and a gym are available.

Free WiFi
Enjoy international cuisine while dining at Elements
To-go breakfast served daily for a fee
Self parking available for a fee
Amenities include a business center, 10 meeting rooms, and conference space
Onsite recreation includes a gym, a sauna, and scooter/moped rentals
Guests have great things to say about the helpful staff and the clean accommodations
Just a 4-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
Pets welcome for a fee

Novotel Southampton offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

To-go breakfast available for a fee daily: GBP 18.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Elements

Things to do

Fitness centre
Sauna
Scooter/moped hire
Swimming pool

Family friendly

Free cots/infant beds
Sofa bed

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Conference space (5382 square feet)
Meeting rooms - 10

Outdoors

Garden
Outdoor furniture
Terrace
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Sofa bed

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Toothbrush and toothpaste (on request)

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Local maps
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 12 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 12 per night (in/out privileges)
Pet fee: GBP 12 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton

Novotel Southampton

Southampton Novotel

Novotel Southampton Hotel Southampton

Novotel Southampton Hotel

Accor Southampton

Novotel Southampton Hotel

Novotel Southampton Southampton

Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Luz

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location.

Stayed 1 night in Oct 2024

6/10 Okay

james

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with family

14 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and enjoyable stay

Friendly greeting on check in, at all times during the stay and check out, helpful answers to all questions. Good condition facilities and rooms

Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with group

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Lovely stay with friends. Reception staff really helpful. Breakfast food ok lots of choice but cooked breakfast only luke warm. Bathroom a little dated, and shower good do with an overhaul.

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with family

12 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money.

The room is lovely and large. Which is great as there are three of us with two cases each. We will definitely stay again.

Stayed 1 night in Oct 2024

10/10 Excellent

Nenita

Travelled with family

10 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Walking distance to Horizon Terminal.

Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

9 Oct 2024

Liked: Amenities

Great one night stopover prior to boarding a cruise. Easy access from train station. Good buffet breakfast. The pool and sauna were a perfect way to remedy the soreness of a 9 hour flight and subsequent train ride. Stayed at a Novotel in Marseilles last year so I was confident it was a comfortable place to stay

Stayed 1 night in Oct 2024

10/10 Excellent

Berkay

Business traveller

8 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Rita, Oranjestad

7 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 1 night in Oct 2024

6/10 Okay

lesley, Wiltshire

Travelled with partner

6 Oct 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Very outdated rooms with tatty carpets and odd that the bedroom toilet was separate from the bathroom and had no hand washing facilities in there. The bar area and functiin rooms were very good.

Stayed 2 nights in Oct 2024

8/10 Good

Julie

5 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near train station

Stayed 1 night in Oct 2024

6/10 Okay

Thomas

3 Oct 2024

Toilet seat wont stay up.

Stayed 3 nights in Sep 2024

6/10 Okay

Nathan

Business traveller

3 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

2 Oct 2024

Stayed 1 night in Sep 2024

4/10 Poor

Mr R

Travelled with family and small children

30 Sept 2024

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

Asian lady upon check in Saturday afternoon felt like she was committing a scam having asked for a physical credit card incase of incidentals. She couldn’t use a contactless credit card for this. Then she said email confirmation would have stated the requirement but I have not seen such request upon double and triple checking…

Stayed 1 night in Sep 2024

8/10 Good

Daryl

Travelled with partner

27 Sept 2024

Liked: Cleanliness, staff & service

Great place to stay before boarding a cruise as it’s walking distance to shops and cruise terminal Little bit dated in the rooms but perfect for short stay

Stayed 2 nights in Sep 2024

6/10 Okay

Kelly, Sault Ste Marie

Travelled with family

25 Sept 2024

Liked: Staff & service

Disliked: Amenities

Staff very friendly and helpful.

Stayed 2 nights in Sep 2024

8/10 Good

Timothy

25 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Need air conditioning in rooms, breakfast options need to be expanded, cost could be revised downward. Need efficiency One to one CS especially on departure. Overall it’s still a good hotel and I would recommend staying to people.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was OK

The hotel was good but I only stayed 1 night

Stayed 1 night in Sep 2024

4/10 Poor

Michael

Travelled with partner, Travelled with group

24 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

Our room had the carpet cleaned and I believe it was shampood as there were many wet spots on the carpet and our socks got wet. The room stunk of perfume from the carpet and there was not much air through the windows. The smell set off my allergies and was not fun. Would not come back.

Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner

23 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our go-to hotel when in the area. Have also brought friends with us and they were pleased with our choice. Visiting again near Christmas.

Stayed 1 night in Sep 2024

10/10 Excellent

Robin

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

DEREK

7 Sept 2024

Liked: Cleanliness, staff & service

Great dining area and breakfast. Staff very attentive

Stayed 1 night in Sep 2024

6/10 Okay

Eleito Frank

5 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Elliott

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High high standards

Came for my girlfriends birthday and our room was upgraded for free by the lady who checked us in, sorry in advance I didn’t catch her name but was much appreciated and helped make my girlfriends stay that little bit better. Highly recommend this place! Will be staying again

Stayed 1 night in Sep 2024