Novotel Southampton

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Dates

February 2025

March 2025

Breakfast, lunch, dinner served; international cuisine

Standard Room, 1 Queen Bed with Sofa bed

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Bar
Pet-friendly
Gym
Parking available
Room service

Explore the area

1 West Quay Road, Southampton, England, SO15 1RA

Leisure World
‪6 min walk‬
Mayflower Theatre
‪10 min walk‬
SeaCity Museum
‪11 min walk‬
Southampton (SOU)
‪19 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

25 sq m
Sleeps 2
2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

25 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Pool
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

7 Mar - 8 Mar

About this property

Hotel with a fitness center, near Southampton Cruise Terminal

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service, and a business center. Housekeeping is available on request.

Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant, and a gym are available.

Free WiFi
Enjoy international cuisine while dining at Elements
To-go breakfast served daily for a fee
Self parking available for a fee
Amenities include a business center, 10 meeting rooms, and conference space
Onsite recreation includes a gym, a sauna, and scooter/moped rentals
Guests have great things to say about the helpful staff and the location
Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
Pets welcome for a fee

Novotel Southampton offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily.

Elements - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (GBP 12 per night; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

To-go breakfast available for a fee daily: GBP 18.00 per person
1 restaurant
1 bar
24-hour room service

Restaurants on site

Elements

Things to do

Fitness centre
Sauna
Scooter/moped hire
Swimming pool

Family friendly

Free cots/infant beds
Sofa bed

Conveniences

Banquet hall
Lift

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Conference space (5382 square feet)
Meeting rooms - 10

Outdoors

Garden
Outdoor furniture
Terrace
Vegetable garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating
Sofa bed

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Towels
Toothbrush and toothpaste (on request)

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Local maps
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 12 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately GBP 18.00 per person
Self parking fee: GBP 12 per night (in/out privileges)
Pet fee: GBP 12 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton

Novotel Southampton

Southampton Novotel

Novotel Southampton Hotel Southampton

Novotel Southampton Hotel

Accor Southampton

Novotel Southampton Hotel

Novotel Southampton Southampton

Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Ian

23 Nov 2024

Disliked: Staff & service

Stayed 1 night in Nov 2024

8/10 Good

SUZANNE

20 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Ah, Burnaby

Travelled with partner

17 Nov 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

quiet and clean. Staff wasn't friendly.

Stayed 3 nights in Nov 2024

8/10 Good

Isi

17 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was good.

Stayed 1 night in Nov 2024

8/10 Good

Lliam

Travelled with partner

17 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff waited late (midnight) for us to check in, leaving front door open, which was much appreciated. Check in was quick and convenient. Some noisy people in the hallway, not the hotels fault but the door wasn't particularly sound proof. Nice sized room, area doesn't have much around it but it's convenient for the train station or getting to town/harbour. 20 minutes from hotel door to the airport via a train.

Stayed 1 night in Nov 2024

8/10 Good

ALLISON DAWN, St helier

Travelled with family

16 Nov 2024

Liked: Cleanliness, staff & service, amenities

Close to train station, and bus station Ideal for shopping central all close by

Stayed 5 nights in Nov 2024

6/10 Okay

Michelle

Business traveller

14 Nov 2024

Liked: Staff & service, amenities

If you want a good nights sleep I would not recommend the walls are paper thin and you can hear everything so it is not soundproof at all. But if you have a conference there maybe try the ibis across the road but for dining the food was lovely, breakfast as well and the staff very helpful and lovely.

Stayed 1 night in Nov 2024

6/10 Okay

robert

Business traveller

13 Nov 2024

Going down to breakfast after my first nights stay they had no record of me being in a room. It transpired that in arrival I had not been logged onto the computer and although given my room cards I was not officially there. This obviously raises concerns should I have needed to be contacted or any emergency. All was rectified for the following morning

Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Travelled with partner

13 Nov 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Unfortunately hotel room dated and lack of cleanliness

Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

13 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff. Very clean. Enjoyed a swim but pool is small so don’t be disappointed if you are a pro swimmer fine for me dawdling up and down with it to myself. Lovely sauna. Breakfast is a bit expensive so didn’t bother with that. Bed was comfy and warm.

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group

12 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed at this hotel for one night pre cruise and it was wonderful. Clean, quiet, staff was friendly. Would absolutely stay here again.

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steph - London

The room was presented well, it was cleaned to a high standard. Facilities were great. Extremely comfortable sleep, great pillows!! Breakfast was fresh and tasty.

Stayed 1 night in Nov 2024

10/10 Excellent

Maaz

Travelled with family

10 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

6/10 Okay

Shirin

10 Nov 2024

Average

Stayed 1 night in Nov 2024

6/10 Okay

Julius

10 Nov 2024

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

9 Nov 2024

Pre cruise stay

Reception, bar and restaurant areas were pleasant and well presented. All staff were friendly and efficient. The room was warm and there was no air conditioning ( we were aware of this when we booked). A fan was present in the room which we used. When we looked closer at the room condition it was clear that although clean, areas such as the shower could do with some repair. This wouldn’t put us off returning as it was mostly cosmetic. We had paid for breakfast when booking and found the buffet to have a good variety of options which were all of decent quality. The location of the hotel means that we would stay here again as the good points outweighed any bad.

Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with partner

9 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We only stayed one night as we were going on a cruise the following morning so didn’t have much chance to experience much of the hotel, we have stayed at other hotels in the area previously and this one is by far the best And we will look to stay here again next time we travel and hopefully we can spend a little more time Jon Woodmore

Stayed 1 night in Nov 2024

8/10 Good

Lucy

6 Nov 2024

Stayed 1 night in Nov 2024

8/10 Good

Galina

3 Nov 2024

Liked: Cleanliness, staff & service, property conditions & facilities

close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff

Stayed 1 night in Oct 2024

8/10 Good

Robert

1 Nov 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Jon

31 Oct 2024

Stayed 1 night in Oct 2024

8/10 Good

Terence, LOVELAND

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

L:ocation was ideal for us

Stayed 1 night in Oct 2024

8/10 Good

Terri

Travelled with family

28 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Novotel for a Pre-Cruise stay

We stayed 3 nights at Novotel. The location is excellent for a pre-cruise stay. It is near stores and restaurants. Staff was helpful.

Stayed 3 nights in Oct 2024

8/10 Good

Emma

Travelled with family

27 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, central location

Enjoyed our Novotel stay. The room was clean but I’m not sure it offered anything over and above a Travelodge, although it is priced above a Travelodge. The staff were friendly, breakfast was ample and it was nice to have use of the pool in the morning.

Stayed 1 night in Oct 2024