Bahía Escondida

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Choose dates to view prices

Dates

December 2024

January 2025

Breakfast, lunch, dinner served; international cuisine, pool views

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Pool

Breakfast available

Room service

Parking available

Gym

Explore the area

Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320

Bungee Cola de Caballo
7 min drive
La Casona Bahia Escondida
5 min walk
Exposicion Station
40 min drive
Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
62 min drive

Room options

Suite, Kitchenette

25 sq m
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Kitchenette

25 sq m
Sleeps 4
2 Double Beds

Superior Suite, 2 Bedrooms

35 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Twin Murphy Bed

Standard Room, 1 King Bed

25 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Double Beds

25 sq m
Sleeps 4
2 Double Beds

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with 3 outdoor pools and a marina

A marina, 3 outdoor pools, and free water park access are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, a restaurant, and a fitness center are onsite.

Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor tennis court, a marina, and a complimentary water park with waterslides are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Bahía Escondida, you'll be within walking distance of Presa La Boca. You'll find features like free WiFi in public areas and free self parking, plus 3 outdoor pools.

Free WiFi
Free self parking
Enjoy international cuisine at La Casona, a family restaurant with pool views
Cooked-to-order breakfast served daily for a fee
RV/bus/truck parking available for a fee
Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
Services include tour or ticket assistance, luggage storage, and wedding services
Onsite recreation includes an outdoor tennis court, a gym, and a steam room
8 minutes by car from Presa La Boca and 13 minutes from Cascada Cola de Caballo

As a guest of Bahía Escondida, you'll find a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

La Casona - Overlooking the pool, this family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 200-250 for adults and MXN 170-200 for children
1 restaurant
1 poolside bar and 1 bar
Room service available

Restaurants on site

La Casona

Things to do

3 outdoor pools
Fitness classes
Basketball
Bike rentals
Billiards/pool table
Boat tours
Children's pool
Fitness centre
Free water park access
Indoor pool
Motor-boating
Outdoor tennis court
Pilates classes
Playground
Racquetball/squash
Sauna
Shopping
Steam room
Tennis
Yoga classes

Family friendly

3 outdoor pools
Children's pool
Free water park access
Full-sized fridge
Corner/local shop
Indoor pool
Microwave
Playground
Water slide

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand
Corner/local shop
Newspapers in reception
Vending machine

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

BBQ grill(s)
Garden
Marina on site
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

This property does not have any lifts

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Access via exterior corridors
Iron/ironing board (on request)
Safe
Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:

One of the swimming pools

Access methods

Front desk (limited hours)

Pets

Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults, and MXN 170 to 200 for children
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in October and close in March.
Pool access available from 10:00 AM to 10:00 PM.
Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida

Bahía Escondida Hotel

Bahía Escondida Hotel Santiago

Bahía Escondida Santiago

Bahía Escondida Hotel Santiago

Bahía Escondida Reviews

7.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Poor

Ninfa, Laredo

Travelled with family

31 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The area is beautiful, but the room need some upgrades

Stayed 2 nights in Jun 2024

10/10 Excellent

Juan

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

6/10 Okay

Yesenia

16 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Juan

Travelled with family

7 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Good resort just needs a remodel

Great pools and friendly services. Lots of things to do. Only downside is hotel is a little worn. Needs an update bad.

Stayed 3 nights in Jul 2024

6/10 Okay

Cristina Rosalba

Travelled with family

29 Jun 2024

Disliked: Staff & service

El concepto del hotel está fantastica para ir en familia , principalmente con niños pero al hotel le falta actualizar el moviliario de las habitaciones porque almenos en nuestra habitacion se notaba el mal olor en el a/c , la tv es bastante viejita y no se veía bien , el telefono que tiene la habitacion no tiene menú de servicios por lo que no pudimos usarlo, algunas albercas se nota que estan faltas de mantenimiento porque tienen sarro en algunas areas .. pero las vistas que ofrece em hotel son fantansticas y a pesar de lo anterior que comento sí volveria a ir y aprovecharia los asadores que estan en medio de la montaña , super padre esa area.

Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

21 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

Stayed 2 nights in Jun 2024

4/10 Poor

David

Travelled with family

4 Jun 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

I would say the service was horrible, but it was none existent

Stayed 2 nights in May 2024

10/10 Excellent

Sandra

31 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Elias

19 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

2/10 Terrible

Valeria, houston

Travelled with family

18 Oct 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was dark and unsafe The rooms were very dirty The door did not close No staff around for any assistance

Stayed 1 night in Oct 2023

4/10 Poor

Robert

6 Jul 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The place has potential, but it needs a complete renovation.

Stayed 2 nights in Jul 2023

2/10 Terrible

Cesar, Fort Worth

Travelled with family

24 Jun 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

bedding sheets and towels were dirty, had some questionable stains! bugs in the kitchen area, rooms and facility not updated at all.

Stayed 1 night in Jun 2023

10/10 Excellent

José de Jesús

19 Jun 2023

Stayed 1 night in Jun 2023

2/10 Terrible

Peter

Travelled with family

17 Mar 2023

Liked: Cleanliness

Disliked: Staff & service, room comfort

Big disappointment

It's not the resort's fault that we had bad weather, but everything is. Unfriendly receptionist to start with. Then the room didn't even had a chair and we were told that's normal - what hotel room doesn't have a chair??? Next problem was there were not enough outlets in the room. And then the beds, unless you like super hard ones you are in for an uncomfortable night.

Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

13 Mar 2023

Stayed 2 nights in Mar 2023

10/10 Excellent

Adam

Travelled with family

10 Apr 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes

Stayed 1 night in Apr 2022

10/10 Excellent

Sergio E

27 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Excellent. A little pricey. No meals included, nice amenities, clean. In the beautful mountains, all the building all far & seperated. You can drive.

Stayed 7 nights in Dec 2021

10/10 Excellent

Ricardo

6 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2021

4/10 Poor

Terri

Travelled with family

30 Nov 2021

Disliked: Amenities, property conditions & facilities

Room needed TLC. Paint peeling, Doors banged up / scratched. Sinks in kitchen and bathroom did not drain. Kitchen utensils and pans need replaced. Refrigerator was rusted and did not cool properly Amenities were close for the year - pool empty. In summary, not a pleasant stay; therefore, way too expensive (NO VALUE) for what they offer.

Stayed 1 night in Nov 2021

4/10 Poor

Camilo

Travelled with family

6 Nov 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is outrageously overpriced for what it is. The property has received no significant maintenance in years. It is not really a hotel but rather a club and it should be advertised as such. People there were not really vacationing but rather they own some kind of share and were there for the weekend. It is more like an apartment building with access to a pool to which by the way you have to drive to as there is no way to get there from the apartment but using the street. The room itself was average at best, maybe 2.5 star quality but with a 4.5 star pricing. Doors were old and dingy, painting is coming off. Bathrooms need maintenance, you would not want to step in without flip-flops. Just horrible for the price, we paid $650 for two nights in a 2-bedroom suite. The facilities, service, etc is worth half that at best. Find somewhere else to stay.

Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family

22 Apr 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

No water

None of the water park was open. We were told only open on weekends. Very disappointed child.

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children

5 Apr 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We rented the 2 bedroom Master Suite on the 4th floor which had an amazing view. Fantastic place for family with kids. Large pool and cool water park.

Stayed 2 nights in Mar 2021