Hotel with a 24-hour front desk, steps from Palenque de Gallos
This smoke-free hotel features a 24-hour front desk, a garden, and free WiFi in public areas. Other amenities include a reception hall.
Hotel Ruinas del Real offers 18 accommodations with complimentary toiletries. This Real de Catorce hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
During your stay at Hotel Ruinas del Real, you're just a quick walk from Palenque de Gallos. Free WiFi in public areas is available.
Free WiFi
Amenities include a terrace
Steps from Palenque de Gallos and Galeria Vega m57
Pets welcome for free (restrictions apply)
Hotel Ruinas del Real offers its guests a terrace and a garden. Public spaces have free WiFi.
This Real de Catorce hotel is smoke free.
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
Reception hall
Guest services
24-hour front desk
Daily housekeeping
Outdoors
Garden
Terrace
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
More
Desk
Iron/ironing board (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets are welcome and stay free
Maximum 2 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: MXN 500.0
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 4 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.
We should mention
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
Property is also known as
Hotel Ruinas Real Real de Catorce
Hotel Ruinas Real
Ruinas Real Real de Catorce
Ruinas Real
Hotel Ruinas del Real Hotel
Hotel Ruinas del Real Real de Catorce
Hotel Ruinas del Real Hotel Real de Catorce
Hotel Ruinas del Real Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
First, when I booked the hotel I was not told that the payment wasn't handled by expedia. When I got there I was informed of this and they did not take credit cards. I had to scrape up what pesos I jad to get in.
Secondly, there was no mention of how far off the beaten path this is. Once you leave the main road, you have 20km of cobblestone road.
That said, the room is charming. It has a brand new bathroom. There is a beautiful courtyard just outside the room overlooking this beautiful old city. A couple of negatives; thete is ony one electrical outletand there is no potable water in the room
All in all, jf you like quaint but charming this is a good hotel.
Upon arrival, large puddle around toilet and bathroom floor due to leak from toilet. When I alerted staff they gave me a long story as to why (water from the mountain). Staff uncooperative, gave excuses for the leak. (Just say yes, let us check that for you). When my son asked for an iron, they said they did not have one (The next evening, I asked for an iron and I was provided one). Extra bed linens stunk and were literally dirty (after alerting staff We got clean linens). The area around and above the sofa were dirty upon arrival (after alerting staff they reluctantly cleaned it) Very poor cleanliness . If you don’t care about cleanliness the property itself is pretty and has a nice view of the city.
Real de Catorce is very high and cold. The streets are amazingly steep and roughly cobbled. Not easy to negotiate. Would not reccomend it for older ipeople, and not at all for mobility impaired. The Hotel lobby was remarkably cold, and left the doors open. The promised assistance to the bus at other end of town, early in the morning did not show. A difficult visit.
Solo es hotel, no tiene restaurante pero el personal pone a tu disposición información de restaurantes, descuentos, recomendaciones. Hasta pusieron cafecito extra. Muy amables! Si regresaría.