Crowne Plaza Reading, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Reading, an IHG Hotel

Exterior
Indoor pool
Exterior
Exterior
Daily buffet breakfast (GBP 14.95 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
Caversham Bridge Richfield Avenue, Reading, England, RG1 8BD
  • Broad Street Mall
    16 min walk
  • The Gorge Café
    1 min walk
  • Reading Station
    14 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds, Balcony

  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Premium Room, 1 King Bed, Balcony

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Reading, an IHG Hotel

Eco-certified hotel with a full-service spa and a health club
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crowne Plaza Reading, an IHG Hotel offers 122 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Reading hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Revive has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Reading, an IHG Hotel. During your stay, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with manicures and pedicures, massages, or body treatments at Revive
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Thames Path and 3 minutes by foot from Thames River
Crowne Plaza Reading, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A spa tub, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Reading, an IHG Hotel. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Acqua - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Acqua Bar - This bar serves light fare only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Acqua
  • Acqua Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from December 31 2024 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Reading
Crowne Plaza Reading
Reading Crowne Plaza
Crowne Plaza Reading Hotel
Crowne Plaza Reading
Crowne Plaza Reading, An Ihg
Crowne Plaza Reading an IHG Hotel
Crowne Plaza Reading, an IHG Hotel Hotel
Crowne Plaza Reading, an IHG Hotel Reading
Crowne Plaza Reading, an IHG Hotel Hotel Reading

Crowne Plaza Reading, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 445 out of 999 reviews" "
Rating 8 - Good. 350 out of 999 reviews" "
Rating 6 - Okay. 112 out of 999 reviews" "
Rating 4 - Poor. 53 out of 999 reviews" "
Rating 2 - Terrible. 39 out of 999 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

paul

Disliked: Staff & service, amenities, property conditions & facilities
I will start with the good bits , parking was easy but does cost £15 every 24hrs. Check in was quick and easy. Room was clean a bit dated but generally acceptable. Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry. In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whole experience was enjoyable. Would go here again when I’m back in Reading
Stayed 1 night in Sep 2024

8/10 Good

Hamilton and Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was terse, did not seem friendly.not only woth us but those in frontnof us also. We had to pay for car park but premiar inn was free, not great. The guy at breakfast was friendly ,nice guy.
Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the river, nice bar overlooking the Thames to watch the world go by and nice pub over the bridge in Caversham. . On site parking. Good breakfast. Nice room with large balcony and a great view. Comfy bed and good shower. Lacking bedside power points (I charge my phone overnight). Would happily return.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Goods night sleep
The public areas of the hotel were all lovely and breakfast was good. The room itself was fine but nothing special. Perfectly clean and functional and the beds were comfy. I think for the rating and the price you just expect slightly more but it definitely is a safe booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location right on the river The Hotel is excellent well maintained Now looking forward to breakfast My Wife and I loved staying here will certainly use this hotel if we are in the area again
Stayed 1 night in Aug 2024

8/10 Good

Marc g

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Clinton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

HOUSEKEEPING
Housekeeping poor..stayed 4 nights and only towels changed daily..bed just spread up..refreshments only replenished once during stay....ie..tea, water etc...also had issue with disabled parking..plenty marked spaces at hotel, but not monitored and were being used by non badge holders
Stayed 4 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable bed and nice room. My only gripe was the ironing board - very cheap and in poor condition, it collapsed on me several times whilst trying to iron a shirt. Other than that - great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, STAMFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Marius

Liked: Staff & service
Nice place but the rooms and bathrooms are very old
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Helene

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Thoroughky enjoyed our stay for my partners birthday
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Raj

Stayed 1 night in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were good. Should get folks up to speed for Henley regatta events
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsure why the charge for parking. seems petty
Stayed 7 nights in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Michelle

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024