4/10 Poor
paul
22 Sept 2024
Disliked: Staff & service, amenities, property conditions & facilities
I will start with the good bits , parking was easy but does cost £15 every 24hrs.
Check in was quick and easy. Room was clean a bit dated but generally acceptable.
Long day so fancied room service , firstly no menu in the room so had to get one of those , then tried to ring through from room phone to order but no one answers tried reception again no answer even tried ringing from my mobile to reception no answer and after half an hour gave up and ordered from Uber eats. Next day hung my 'please clean room' on door came back 4 hours later and not done. tried to ring house keeping and guess what .. no answer had to go down to reception in the end and ask. Tried room service again that evening did get an answer after 15 mins to be told they only have pizza or curry so went hungry.
In summary for the service received its over priced , bar prices are also overpriced. wouldn't stay here again or recommend.
paul
Stayed 2 nights in Sep 2024