Catalonia Riviera Maya Resort and Spa All Inclusive

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VIP Access

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Dates

December 2024

January 2025

Private beach, beach massages, scuba diving, snorkelling

Overview
Rooms
Location
Policies

Good

Popular amenities

On private beach

Hot tub

Bar

Breakfast included

All-inclusive

Pool

Explore the area

Av. Xcacel, Lote 1, Plano 2, Puerto Aventuras, QROO, 77783

Kantenah Lagoon
2 min walk
Dolphin Discovery
8 min walk
CEDAM Museum
11 min walk
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
261 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Privileged Family Suite

59 sq m
Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Room Single

35 sq m
Sleeps 1
2 Double Beds OR 1 King Bed

Privileged Romance

42 sq m
Sleeps 2
1 King Bed

Privileged Premium Deluxe

Sleeps 4
2 Double Beds OR 1 King Bed

Privileged Suite

35 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Deluxe

36 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room

Sleeps 4
1 King Bed OR 2 Double Beds

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Comfort Room, Standard

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Privileged Superior

36 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Privileged Superior Ocean View

35 sq m
Ocean view
Sleeps 2
1 King Bed

Similar properties

On private beach

Pool

Breakfast included

All-inclusive

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Property with private beach, full-service spa

Catch some rays on Catalonia Riviera Maya Resort and Spa All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.

Catalonia Riviera Maya Resort and Spa All Inclusive offers 423 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies. Plasma televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Aventuras property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Catalonia Riviera Maya Resort and Spa All Inclusive. During your stay, you're just a quick walk from Kantenah Lagoon. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.

Free buffet breakfast served daily
Free WiFi
Free valet parking and self parking
Enjoy local and international cuisine with ocean views at La Brisa, one of the property's 10 restaurants and 9 bars/lounges
Take a swim in the 5 outdoor pools or soak in the spa tub
Indulge with facials, deep-tissue massages, or body treatments at the spa
Services include babysitting, a kid's club, and dry cleaning/laundry
Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
Guests have great things to say about the helpful staff and the clean accommodations
Steps from Kantenah Lagoon and 12 minutes by foot from Puerto Aventuras Marina

Catalonia Riviera Maya Resort and Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Catalonia Riviera Maya Resort and Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 9 bars/lounges. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Puerto Aventuras property.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

La Brisa - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

El Mercado - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Bamboleo - Overlooking the pool, this restaurant specializes in international cuisine and serves lunch only. Open daily.

La Creperie - This theme restaurant is located by the pool. Open daily.

Bellavista - This theme restaurant specializes in Italian cuisine and overlooks the ocean. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included

Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Sailing

Snorkeling

Land activities

Fitness facilities

Soccer

Tennis

Volleyball

Lessons/classes/games

Aerobics

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Free uncovered valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM–10:30 AM
10 restaurants and 1 coffee shop/cafe
2 swim-up bars, 2 beach bars, 2 poolside bars and 9 bars/lounges

Restaurants on site

La Brisa
El Mercado
Bamboleo
La Creperie
Bellavista

Things to do

5 outdoor pools
2 outdoor tennis courts
Fitness classes
Arcade/games room
Basketball
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Kayaking
Nightclub
Pilates classes
Playground
Sauna
Scuba diving
Shopping
Snorkelling
A hot tub
Steam room
Tennis
Volleyball
Yoga classes

Family friendly

5 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's club
Children's pool
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Reception hall
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Golf pro shop
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Hot tub
Turkish bath/hammam

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 100
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel

At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shower
Towels

Entertainment

TV channels
Plasma TV
Premium channels

Food and drink

Free bottled water

Access via exterior corridors
Bulk dispenser for toiletries
Energy-saving switches
Iron/ironing board
Phone
Restaurant dining guide
Safe
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Catalonia Riviera Maya Resort and Spa All Inclusive

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Catalonia Maya Resort

Catalonia Maya Riviera

Catalonia Maya Riviera Resort

Catalonia Riviera Maya All Inclusive

Catalonia Riviera Maya Puerto Aventuras

Catalonia Riviera Maya Resort All Inclusive Puerto Aventuras

Catalonia Riviera Resort

Riviera Catalonia

Riviera Catalonia Maya Resort

Riviera Maya Catalonia

Catalonia Riviera Maya Resort All Inclusive

Catalonia Riviera Maya Resort All Inclusive Solidaridad

Catalonia Riviera Maya Solidaridad

Catalonia Riviera Maya

Catalonia Riviera Maya Resort Spa All Inclusive

Catalonia Riviera Maya All Inclusive Puerto Aventuras

Catalonia Riviera Maya Inclus

Catalonia Riviera Maya Resort Spa All Inclusive

Catalonia Riviera Maya Resort and Spa All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Charles E, Point Pleasant Beach

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

From check in to check out, everyone was extremely helpful and always asking us if we needed anything and if everything was good. All the restaurants and the buffet were excellent.

Stayed 8 nights in Aug 2024

8/10 Good

Eden

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the staff friendliness, from the moment you check in to the moment you leave. From the front desk to the activity team by the pool, to the bartenders! Excellent people! The only thing that we didn't like was the renovation that was going on with one of the restaurants. Other than that, everything was very nice! Will definitely be back to this or another Catalonia resort. This was our 3rd stay at a Catalonia resort, our first time at this one, and enjoy it every time

Stayed 6 nights in May 2024

10/10 Excellent

KATHLEEN A

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service

Food was decent. It was extremely hot, higher than average but there didn’t seem a lot of effort to keep people comfortable. More shade would have been nice.

Stayed 5 nights in May 2024

10/10 Excellent

Marie

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely resort, clean and the food was great! We got the Privilege package which included a spa day and access to all the restaurants. BLOVED restaurant was our favorite, great view and the food was amazing. Welcoming staff as well. would definitely recommend!!!

Stayed 5 nights in Aug 2024

4/10 Poor

Stefhany, Egg Harbor City

Travelled with family

18 Aug 2024

Disliked: Cleanliness, staff & service, amenities

N/A

Stayed 7 nights in Aug 2024

4/10 Poor

Vince

Travelled with partner

17 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

The hotel at first glance looks like it is good, the lobby seems nice and when we got there there was not much traffic so we could check in very fast. When you get the priveliged room you are instructed to go and eat @ the bloved restaurant first, because you did not get a reservation for the other themed restaurants. So you go and have a very chill and relaxing first evening. After this you go and take another look at your "priveliged" room. You notice wall sockets missing or lose, broken pieces of furniture or lights that do not work. Eg. The lampshade just fell of when touching it, or the reading lights just didn't turn on and felt like they were just broken. the first morning we got into our "romance" chamber with mini bath on the terrace we were confronted with ZERO privacy. We asked the guest services for something more private and they just shaboinked us into another even less private room. There is no way you can enjoy a bath in your "romance" room with 20 rooms having a direct view on your bath on the terrace.(I know right) Overal we made amends with this inconvenience and started exploring our resort we would be staying in for 2,5 weeks. I could go on and on and there is much more things to be said, but the advice is as a European spending time here: don't waste your money this is not 5* 3 by Europe standard. The beach is not a private beach, the locals can just enter and you pay for a beach that does not belong to the hotel and is not private. I give this 3/5*

Stayed 15 nights in Jul 2024

4/10 Poor

Summer Shelby

Travelled with group

13 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was small, did not offer a lot of amenities compared to other places I've been to, dining was poor, COULDN'T EVEN GET RESERVATIONS and I've never had that problem in all inclusive. You had to get up at 8am to reserve, and it always showed everything as fully booked out. We had to argue our way into the grill- I ordered New York strip steak and it was the color of pork.. idk what I was eating. Beaches barely had seating so we could never go and actually sit. There was no music at the beach bar.. weird. Plumbing was terrible, toilet clogged often, (had friends at other resorts and they did not have to throw their fecal tissue in a garbage can with no lid like we had to- totally unsanitary and could've at least provided a bin with a lid to cover the odor). We had a huge roach in our room, there was only one swim up bar and kids were splashing water into our faces and drinks so we had to get up. When we arrived there were two pillows on the bed so one per person which is very cheap. When we arrived we also had no towels?? Strange. We would leave notes for the cleaners to leave us fresh towels, and they wouldn't and they just took the dirty ones. We had to call multiple times for new towels because they didn't provide us rags or even a floor towel for the shower. They also never swept our room because the amount of sand in there was crazy. When we got there, the fridge had an open can of soda in it that fell and spilled everywhere.. more issues but not enough room to say.

Stayed 7 nights in Aug 2024

4/10 Poor

Jessica

Travelled with family, Travelled with partner

12 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was wet fur 3 days from air conditioning leaking large amounts of water. They kept not fixing it and just wiping the water up. No maintenance ever came at night because it kept pouring water at night also. Horrible to sleep in hot wet room.

Stayed 5 nights in Aug 2024

4/10 Poor

Cynthia

Travelled with partner, Travelled with group

12 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

I recently stayed at Catalonia , expecting a relaxing getaway to celebrate a special occasion with my fiancé. Unfortunately, our experience was far from enjoyable due to the disrespectful treatment we received and numerous issues that completely ruined our vacation. From the moment we arrived, it was clear that customer service was not a priority at this hotel. The staff were dismissive and unhelpful, making us feel like we were an inconvenience rather than valued guests. We encountered significant problems with our reservations, especially when it came to dining at the hotel’s restaurant. Despite booking well in advance, our reservations were either misplaced or ignored, leaving us waiting for extended periods or, worse, without a table at all. This was supposed to be a special trip—a gift I had worked hard to give my fiancé. But instead of enjoying our time together, we were left dealing with one issue after another, with no apologies or attempts to rectify the situation from the hotel staff. It's incredibly disappointing to have a vacation I had eagerly anticipated turn into a stressful and frustrating experience. For the amount we paid, we expected much better service. Unfortunately, Catalonia failed to meet even the most basic expectations of hospitality. I would not recommend this hotel to anyone looking to relax and enjoy their time away. It’s simply not worth the risk of having your vacation ruined.

Stayed 5 nights in Aug 2024

4/10 Poor

Lorenzo

Travelled with partner, Travelled with group

12 Aug 2024

Liked: Cleanliness

Disliked: Amenities

I was very disappointed in the way we were treated. It was an inconvenience with restaurant reservations the whole trip. The bars had horrible service and liquor quality. If I am paying for a trip for myself and my fiancé I wanted to relax and be treated with respect. I will NOT be returning back to this resort and it was not fair for a paying customer to feel this way. I really do wish that you can work on the overall experience for others.

Stayed 5 nights in Aug 2024

4/10 Poor

Hussain, Regina

12 Aug 2024

Stayed 5 nights in Aug 2024

6/10 Okay

Robert James, Yreka

11 Aug 2024

Liked: Staff & service

Stayed 7 nights in Jul 2024

8/10 Good

Andrew

Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Sofia Maria

Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff, entertainment, hospitality

Stayed 4 nights in Aug 2024

8/10 Good

Claudia

Travelled with family and small children

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really enjoyed our stay, definitely recommend upgrading to be Privilege status. Great food, friendly staff, definitely would stay again.

Stayed 5 nights in Aug 2024

10/10 Excellent

Karina, Euless

Travelled with family, Travelled with family and small children

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel and staff were great, the room needs some updating, but other then that we loved it

Stayed 4 nights in Aug 2024

6/10 Okay

Wilda Richa

Travelled with partner

7 Aug 2024

Liked: Cleanliness

Family oriented locations,lots of activities to offer each day inside hotel,staff very polite but their is a big problem in communication at least hotel management should hired employee with at least speaks minimum English because its a tourist business that will be great help for future guest as tourist destination, fr front desk,staff server,housekeeping its hard to relayed message

Stayed 5 nights in Aug 2024

10/10 Excellent

Jeremey

6 Aug 2024

Liked: Cleanliness

Stayed 4 nights in Jul 2024

8/10 Good

Adriana Leticia

Travelled with family

6 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The resort was very clean and staff were super friendly. The food could’ve been better.

Stayed 6 nights in Jul 2024

4/10 Poor

Sheneen L

Travelled with partner

5 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our room was very outdated and the backyard was a mess. We stayed in the privilege suite which was one of the top suites. The suite was very outdated, rusty, and had roaches. The hot tub was an outdoors old, dirty tub with no jets. The handles were all broken and when my fiancee got stuck in the bathroom I called maintenance. Some guy came and said someone would come back tomorrow but they never came. Also, the outlets were all outdated another big issue was limited dining. We were told to make a reservation by 8 am however over a day it was sold out. Only to find out there was an issue with their system. Finally, a day before leaving I went to the front desk and asked about our expensive room. They told us they started remodeling the rooms and I guess we got an old one.

Stayed 4 nights in Jul 2024

10/10 Excellent

George

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone was very helpful. Had a great time

Stayed 5 nights in Jul 2024

2/10 Terrible

Bethany

Travelled with family

4 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Limited staff ac room was hot the whole stay did not fix unit or change our room the food was terrible.

Stayed 4 nights in Jul 2024

6/10 Okay

Robert, Yreka

3 Aug 2024

Disliked: Property conditions & facilities

Older

Stayed 9 nights in Jul 2024

10/10 Excellent

Ava

Travelled with group

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My friend and I went to this resort back in July and had a great time! I was a little nervous because I had read some poor reviews. However, I was very pleased with our experience considering how affordable it was. I think it is important to remember that you get what you pay for. The food at the buffets was not great (but as expected), so we made dinner reservations each night and the food at the restaurants was pretty good. The beach on the property was pretty rocky so we chose to walk over to the sister resort next door where it was sandy. We opted for the cheapest room and quickly realized that the walls were thin and we could hear just about everything going on outside and in the rooms beside us. Next time, we will probably opt for the upgraded rooms (not sure if that will make a difference in noise levels though). Overall, it wasn't a big deal and could be resolved with a pair of earplugs. The all-inclusive alcohol selection was good for us. We enjoyed spending evenings at the Beachside Bar with Antolin. He was very friendly and a great bartender! The bars on the resort open at 11am and close at 11pm, but the Nightclub serves alcohol until 1am. The nightclub was more of a big room with a bar and a small dancefloor. Our first night, it was pretty dead, but by the end of our trip we had made friends with other guests and had a great time! I would definitely go back and recommend it to people wanting to have fun on a budget.

Stayed 3 nights in Jul 2024

8/10 Good

Oscar Mauricio

Travelled with partner

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is great! The resort is clean, the staff is great and, other reasons why we choose all-inclusive were good. The pool is always clean with plenty of chairs available. Buffet restaurants were good with plenty of options. Alejibre, The Grill and Beloved were a notch above the buffets, except service was kind of slow. there was live music at the Abuelo Bar and the night shows were very good, kind of short but very entertaining. The only things I didnt like was that, whenever someone spilled something, employees took their time to mop or clean the spill which I find to be dangerous for us, seniors, moving around the common areas. Other than that, the place gives you your money's worth. Good job, Catalonia Riviera!!!

Stayed 8 nights in Jul 2024