The Reef Coco Beach Resort & Spa- Optional All Inclusive

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Outdoor pool, pool umbrellas, pool loungers

In-room safe, blackout curtains, iron/ironing board, bed sheets

On the beach, sun-loungers, beach umbrellas, beach towels

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

All-inclusive

24/7 front desk

Explore the area

Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

Mamitas Beach
‪4 min walk‬
Playa del Carmen Main Beach
‪8 min walk‬
Quinta Avenida
‪13 min walk‬
Playa Del Carmen, Quintana Roo (PCM)
‪13 min drive‬

Room options

Fragata Beach Club Premium Room

Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

29 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Superior Room, Garden View

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Fragata Beach Club Superior Room

Sleeps 4
2 Double Beds OR 1 King Bed

Superior Room, Pool View

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Garden View

29 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

On private beach

Pool

All-inclusive

Spa

for 1 room

includes taxes & fees

4 Feb - 5 Feb

About this property

Family fun on the beach, with outdoor pool, near Mamitas Beach

Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and 5 restaurants are available.

Free WiFi in some public areas
Free self parking
Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
Take a swim in the outdoor pool or soak in the spa tub
Indulge with massages, manicures and pedicures, or reflexology at the spa
Services include babysitting, a free kid's club, and a concierge
Onsite recreation includes an outdoor tennis court, a gym, and a sauna
Guests have great things to say about the beach and the location
Just a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach

Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.

Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included

Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Snorkeling

Land activities

Bicycling

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Language

Entertainment

Onsite entertainment and activities

Onsite live performances

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

5 restaurants
5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Restaurants on site

Samurai - premium only
Rosinella
Miramar
Sabor Latino
Snack Bar

Things to do

Beach volleyball
Bike parking
Bike storage
Billiards/pool table
Boat tours
Children's pool
Fishing
Fitness centre
Free bike hire
Full-service spa
Karaoke
Kayaking
Mini golf
Motorised watercraft
Outdoor pool
Outdoor tennis court
Parasailing
Playground
Sauna
Scuba diving
Shopping
Snorkelling
A hot tub
Surfing/body boarding
Tennis

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Mini-fridge
Mini golf
Outdoor pool
Playground
Snack bar/deli

Conveniences

Banquet hall
Lift
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Computer station
Conference space (8762 square feet)

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Marina on site
Pool sunloungers
Pool umbrellas
Terrace

Spa

Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage - sports
Massage - Swedish
Reflexology
Sauna
Spa open daily

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 109
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible path to lift
Wheelchair-accessible spa
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
Beach towels
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Designated smoking areas (fines apply)
Local artist showcase
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
TV in lobby
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan

Bathroom

Eco-friendly toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Food and drink

Mini fridge

Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Safe
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.61 per accommodation, per night
Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Front desk staff will greet guests on arrival.

We should mention

Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach

Coco Reef Beach Resort

Reef Coco Beach

Reef Coco Beach All Inclusive

Reef Coco Beach Playa del Carmen

Reef Coco Beach Resort

Reef Coco Beach Resort All Inclusive

Reef Coco Beach Resort All Inclusive Playa del Carmen

The Reef Coco Beach Resort All Inclusive

Reef Coco Beach All Inclusive Playa del Carmen

Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Suzanne Kay

Travelled with partner

23 Oct 2024

Liked: Cleanliness, staff & service, amenities

We have been coming for years. Our favorite place and staff. Only thing is the evening entertainment has declined over the years, but then again so have we so dont stay up late anyways.

Stayed 5 nights in Oct 2024

10/10 Excellent

Sarah Isabella Lynn

21 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with family and small children, Travelled with partner

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked everything

Stayed 8 nights in Oct 2024

10/10 Excellent

David

Travelled with partner

16 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, I would stay here again. Very clean, nice pool with jacuzzi. Downsides, people are partying all night long with loud music so keep that in mind. They will try to sell you a timeshare. I would stay here again.

Stayed 2 nights in Oct 2024

8/10 Good

Clara

Travelled with group

14 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Such a great place to stay. The staff is friendly and very nice. Some might ask for tips in a very blunt way which for Europeans might be a bit weird. The food served was amazing

Stayed 7 nights in Jun 2024

4/10 Poor

Lisa, Orting

Travelled with partner

13 Oct 2024

Disliked: Amenities, property conditions & facilities

The food in the buffet is absolutely horrible. It almost seems like its leftovers from previous days. Wont being going back to this resort, plus with an all inclusive youd think that there would be food available all the time, nope theres not.

Stayed 4 nights in Oct 2024

8/10 Good

ishtar, new york

13 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location

Stayed 5 nights in Oct 2024

2/10 Terrible

Arlexca

10 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

The food was horrible. The staff wasn’t kind They said “all inclusive” but you can’t have whatever you want otherwise they will charge you to the room. We didn’t have service. Everything you have to ask yourself. They limit my areas where I can eat (annoying) I will never recommend this hotel and it wasn’t cheap either

Stayed 7 nights in Oct 2024

8/10 Good

Brianne

Travelled with family

8 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I'd still give it 10/10 even though I had to go to front office twice for a laundry ticket because there wasnt one, it never came, lost power for 45min water just stopped mid shower.and was promised a 65$ credit and 2 free massages that i never got. Was miss lead

Stayed 7 nights in Sep 2024

10/10 Excellent

luz

6 Oct 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Travelled with family and small children

4 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice resort, I would definitely go back. The employees are very nice and helpful. The food was good but not many options. The resort was clean as well.

Stayed 3 nights in Sep 2024

8/10 Good

Helen

29 Sept 2024

Liked: Cleanliness

Good one. Can try once. Very economical

Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family

29 Sept 2024

Liked: Staff & service, amenities

Good place for a short visit especially if u want to try 5th ave experience.

Stayed 1 night in Sep 2024

8/10 Good

Ray

26 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2024

8/10 Good

Danny

24 Sept 2024

Stayed 4 nights in Sep 2024

4/10 Poor

Heather

Travelled with family

24 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time with family despite the hotel. The best feature of this hotel is the proximity to town. We walked into town to get food every day even tho we had the All Inclusive option. There were very few areas to gather, limited seating in the lobby or anywhere on the property (which might only be an issue in the rain and with a big group, as was our case). The pool food was terrible, as was the service. Much of the staff seemed put out to have to interact with guests. I watched them ignore people waiting at the bar or food counter. We had to tip the bartender frequently and excessively if we wanted to get served. The floors are dangerously slippery and we saw many people fall.

Stayed 6 nights in Jun 2024

10/10 Excellent

Simeon

20 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 14 nights in Sep 2024

10/10 Excellent

Carl Nikko

19 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Cristina Solis, Socorro

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

10/10 Excellent

HEIDI

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was beautiful, clean and had everything we really needed. The staff was friendly, professional and very helpful! Especially Demetri and Pedro!

Stayed 4 nights in Sep 2024

8/10 Good

luz

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Blanca, San diego

Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service, amenities

Manager Irving is way to far for being helpful and lock of customer service skill. He only interesdin money for the comosny he represent. He left us stranded in tbe other chain hotel company in a rainy day with no place to put ourselves dry . He stood wet for more than 3 hours until their transportstion was going to available instead to paid for us a taxi cab . We called them adming to get us back to our hotel room and we got only an um rella borrowed unti we got their van transportation. He only said that it was not their responsability to provide but their were very pushy sinceto offer us togo to that property since tgey want us tu have a presentation to buy tbir package like timeshare. But we were not interested and we were no lo ger treated the same. That was very lo k of any ethical and respect as gursts that paid for 5 nights . How desaapointed and. We not planni g going back.

Stayed 5 nights in Feb 2024

4/10 Poor

Herlindo

Travelled with family, Travelled with partner

9 Sept 2024

The room had a stinky sewer smell in the bathroom. Every time you use the shower or the sink the odor was awful. We reported this to front desk and they said it was going to be away quickly overnight and it didn't. They didn't even offered a room change saying that the smell was everywhere. My experience was very bad due to this and I'm not planning getting back there.

Stayed 4 nights in Aug 2024