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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, pool loungers
In-room safe, blackout curtains, iron/ironing board, bed sheets
On the beach, sun-loungers, beach umbrellas, beach towels
Exterior
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout curtains, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Superior Room, Pool View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout curtains, iron/ironing board, bed sheets

Premium Room, Garden View

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, (1002)
The price is €298
for 1 room
includes taxes & fees
9 Apr - 10 Apr
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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Family fun on the beach, with outdoor pool, near Mamitas Beach
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
The Reef Coco Beach Resort & Spa- Optional All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and 5 restaurants are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy Japanese cuisine at Samurai - premium only, one of the property's 5 restaurants and 5 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with body treatments, body wraps, or hot stone massages at the spa
  • Services include babysitting, a free kid's club, and a concierge
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 4-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All-inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 78 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the biggest resort but that's a plus because there are no crowded areas or waiting on anything. There are not enough activities especially for teenagers and young children but It's a great place for relaxation. The food was the best and the staff very friendly
Stayed 7 nights in Dec 2024

10/10 Excellent

Concepcion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, clean and the service is excellent, close to everything, I definitely recommend it and very safe.
Stayed 3 nights in Dec 2024

8/10 Good

Parthik Jayeshkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to be in.
Stayed 6 nights in Dec 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing and for my first solo trip I was looked after very well!
Stayed 7 nights in Dec 2024

8/10 Good

Tasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I throughly enjoyed my stay. The staff were beyond friendly and available, the property was very clean and well maintained. The drinks were good, however, the food was not worth the all inclusive. Dining in the buffet wasn’t what I thought it would be. Breakfast was good because of the omelet station. I didn’t understand anything about the lunch station at the buffet and dinner wasn’t any better. The Italian restaurant was my favorite, the lasagna to be specific. I also appreciated the snack bar. 5th avenue made the experience much better. I enjoyed walking around, buying from the local shops and street vendors. The variety of food was good. And the Gelato was to die for. I saw the Taxi service there and inquired about transportation back to Cancun and was told it was only 2400 pesos, which was $140 less that what I was charged at the airport. I suggested calling the resort and asking about the local taxi service. All in all, this vacation was relaxing, enjoyable, needed and well deserved. I would definitely stay there again in the future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ray, Corona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about our stay at this incredible all-inclusive resort in Playa del Carmen. From the moment we arrived, we were greeted with warm smiles and first-class service that set the tone for an unforgettable Housekeeping kept everything spotless and went above and beyond to ensure our comfort. The dining options were great, with a wide variety of offering everything from authentic Mexican cuisine to international flavors. What truly sets this resort apart, however, is the staff. Every single team member we encountered was friendly, professional, and genuinely invested in making our stay perfect. Shout out to Gerardo. Best bartender.
Stayed 6 nights in Dec 2024

6/10 Okay

Deserie

Stayed 4 nights in Nov 2024

6/10 Okay

Reyna Alida

Liked: Cleanliness, amenities
Great customer service the food wasn't that good
Stayed 3 nights in Oct 2024

10/10 Excellent

Lila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing services
Stayed 4 nights in Dec 2024

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, property conditions & facilities
“The hotel facilities were clean and nice, but our experience with the front desk staff was disappointing. When we arrived at 11pm, we were told there were no rooms available despite booking through Expedia. The front desk agent seemed indifferent to the situation and did not provide the level of care we expected. While he offered a room at another hotel, the lack of effort to resolve the issue on-site left a negative impression.”
Stayed 4 nights in Dec 2024

8/10 Good

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and the workers were great. The bartenders remember who you are so every time they see you walking towards the bar they have your go-to drink ready which is a great feeling. I went in mid December so they were very festive and it looked beautiful. Only 2 downfalls I experienced was the chrome cast not working after the first day of being there and that the buffet and snack bar food was bad and had very limited options. However, I didn’t have that much expectations for that aspect especially at an all inclusive. The restaurants there were great especially the Italian one. Overall the resort itself definitely a great place to go relax and actually vacation. One last thing the resort is in a great spot on the beach of playa del Carmen 5min walk from 5th Ave which is a long no vehicle street where you walk and experience different restaurants, lounges, shopping centers and convenience stores.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Dec 2024

4/10 Poor

Nadine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive is not worth the money. Food options not good.
Stayed 4 nights in Nov 2024

4/10 Poor

Guillermo

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Rh
Stayed 2 nights in Nov 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 7 nights in Nov 2024

8/10 Good

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

Lokesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at the resort. Had a few small issues (leak in the ceiling by the AC unit which took 2 times to fix), plugged shower drain. They were handled quickly so it was no big deal. The staff are very friendly and welcoming. the resort clean and wonderful atmosphere. If i travel to Mexico again, I would like to stay at The Reef!
Stayed 7 nights in Nov 2024

4/10 Poor

Raelene

Disliked: Property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Gisell

Stayed 5 nights in Jun 2024

10/10 Excellent

Jocelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at the Reef Coco Beach. All staff members we encountered were friendly and always willing to help. The resort is small and the afternoon pool games are not on the same level you'd get at the larger resorts, but the activities team always worked hard to keep people interested. However, we wanted a smaller resort, so it was just what we were looking for. Walkable to 5th ave and completely safe to do so. The food was surprisingly good for an all inclusive. We had no issues getting dinner reservations at either of the a la carts, but we also frequented 5th ave for late afternoon drinks and dinner. The only downfall was we received phone calls everyday from the concierge, we are assuming to try and sell us on the timeshare, we never answered. I mentioned it to the front desk, and the worker was well aware but seemed uncomfortable with wanting to say anything to them. Rather than making her uncomfortable we just left it. Overall we had a great time and would go back.
Stayed 11 nights in Nov 2024

10/10 Excellent

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place a really beautiful, people were nice and very clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Melinda

Stayed 7 nights in Aug 2024

8/10 Good

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Juliette

Stayed 6 nights in Oct 2024

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