The Fives Downtown Hotel & Residences, Curio Collection by Hilton

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Pet-friendly

Bar

Parking available

Pool

Breakfast available

Room service

Explore the area

Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

Quinta Avenida
1 min walk
Fives Rooftop
1 min walk
ADO Tourist Terminal Playa del Carmen
2 min walk
Playa Del Carmen, Quintana Roo (PCM)
7 min walk

Room options

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Partial ocean view
Sleeps 4
1 King Bed

Premium Penthouse, 2 Bedrooms

Sea view
Sleeps 6
1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

99 sq m
Sleeps 6
1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

39 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Partial Ocean View

Partial ocean view
Sleeps 4
1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

90 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

48 sq m
City view
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, Courtyard View

44 sq m
Sleeps 4
1 King Bed

Suite, City View (Residence with 1 King/2 Queen)

City view
Sleeps 6
1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

96 sq m
Partial ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

36 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Courtyard View

Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Parking included

Free WiFi

for 1 room

includes taxes & fees

4 Jan - 5 Jan

About this property

Luxury Playa del Carmen hotel in Downtown Playa del Carmen with 2 restaurants

This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a swim-up bar, and a poolside bar
Cooked-to-order breakfast served daily for a fee
Valet parking and self parking available for a fee
Take a swim in the outdoor pool
Indulge with manicures and pedicures, body scrubs, or body treatments at Vassa Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym and bike rentals
Guests have great things to say about the helpful staff and the location
Steps from Quinta Avenida and 7 minutes by foot from Central Square
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel & Residences, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:30 AM.

The Fives Downtown Hotel & Residences, Curio Collection by Hilton has 2 restaurants on site.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (USD 19 per night)
Valet parking on site (USD 19 per night)
Limited on-site parking

Food and drink

Cooked-to-order breakfast available for a fee daily 6:00 AM–11:30 AM: USD 22 for adults and USD 12 for children
2 restaurants and 1 coffee shop/cafe
1 swim-up bar, 1 poolside bar and 1 bar
Room service available

Things to do

24-hour fitness centre
Bike rentals
Full-service spa
Outdoor pool

Family friendly

Corner/local shop
Laundry facilities
Microwave
Outdoor pool
Fridge
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

Business centre
A meeting room

Outdoors

Rooftop terrace

Spa

Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hot springs/mineral springs
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Mud bath
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

This property does not have any lifts

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Premium bedding

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

TV channels
Flat-screen TV
Premium channels

Food and drink

Coffee/tea maker
Microwave
Minibar
Fridge

Desk
Individually decorated
Iron/ironing board
Laptop-compatible safe
Phone
Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 75 per pet (varies based on length of stay)
Only dogs are allowed
Maximum 1 (weight limit: 24 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 1.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
Self parking fee: USD 19 per night
Valet parking fee: USD 19 per night
Pet fee: USD 75 per pet (varies based on length of stay)
Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a first aid kit

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen

Fives Downtown Hotel Curio Collection Hilton

Fives Downtown Curio Collection Hilton Playa del Carmen

Fives Downtown Curio Collection Hilton

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen

Fives Downtown Hotel Curio Collection Hilton

Fives Downtown Curio Collection Hilton Playa del Carmen

Fives Downtown Curio Collection Hilton

The Fives Downtown Hotel Residences Curio Collection by Hilton

Fives Curio Collection Hilton

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Alejandro

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good location

Stayed 4 nights in Sep 2024

2/10 Terrible

Britney

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

I was ok with this property until the water stopped working and couldn’t shower. I had a wedding to attend and I had to go to another hotel to take a shower.

Stayed 3 nights in Aug 2024

10/10 Excellent

Connie

31 Aug 2024

Liked: Cleanliness, staff & service, amenities

It was very noisy… music till midnight

Stayed 4 nights in Jul 2024

10/10 Excellent

Mr Simon

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our stay....2 bedroom suite was perfect for our family of 5 with great pool on the rooftop. Great kitchenette was even better than we expected. Beach and centre of town being such a short walk was fantastic. Hotel staff were extremely helpful throughout our stay.

Stayed 8 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful hotel close to the beach. Wonderful stay in PDC!

Stayed 1 night in Aug 2024

8/10 Good

Reggie

12 Aug 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Aug 2024

2/10 Terrible

Ivan

12 Aug 2024

Stayed 6 nights in Aug 2024

8/10 Good

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner

8 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great downtown location. Close tonthe beach and Quinta Avenida.

Stayed 1 night in Aug 2024

10/10 Excellent

RAMON, Rancho Palos Verdes

Travelled with family, Travelled with partner

6 Aug 2024

Liked: Staff & service, amenities, property conditions & facilities

A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.

Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick, Pasco

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceeded expectations for the price.

Stayed 1 night in Aug 2024

10/10 Excellent

Markeriya

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2024

10/10 Excellent

Fransisca Iris

Travelled with group

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice spot absolutely loved it

Stayed 5 nights in Jul 2024

8/10 Good

Erick

Travelled with partner

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place

Stayed 7 nights in Jul 2024

10/10 Excellent

Carlos

25 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jul 2024

10/10 Excellent

Guillermo

23 Jul 2024

Stayed 4 nights in Jul 2024

10/10 Excellent

Livina

21 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooftop pool was great and easy walking to most everything in Playa. Can be a bit loud at night but not too bad. Staff was attentive. The only downside I have for them is that after hurricane Beryl forced us to move the entire vacation schedule by one day due to the ferries not running, this was the only property that wouldn't work with us to change our dates.

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose Luis Flores

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jun 2024

10/10 Excellent

Myong, flushing

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

friendly staff and Great location for shops and restaurants are walkable.

Stayed 2 nights in Jun 2024

10/10 Excellent

Galya

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Las habitaciones super espaciosas, la atencion excelente. Sin duda volveria al mismo lugar y no es la promera vez

Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Travelled with group

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay at The Fives Downtown Hotel & Residence. The staff was very friendly especially Ms. Christiana. She was my concierge for my stay. I must say she was very helpful and attentive. She went over and beyond to make sure my stay was very great. Definitely would stay again and recommend to others.

Stayed 5 nights in Jun 2024