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Ocean Maya Royale All Inclusive Adults Only

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Maya Royale All Inclusive Adults Only

Outdoor wedding area
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area
On the beach, white sand, beach massages
2 outdoor pools, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Gran Coyote Golf
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Sea View

Beach/ocean view

Deluxe Room Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Maya Superior Deluxe

  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All-inclusive
Spa
Free WiFi
4.3 out of 5, Excellent, (2687)
The price is €392
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About this property

Ocean Maya Royale All Inclusive Adults Only

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale All Inclusive Adults Only's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale All Inclusive Adults Only offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Our customers tell us they can't get enough of Ocean Maya Royale All Inclusive Adults Only's great beach location. During your stay, you'll be close to Maroma Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with a poolside location at La Hacienda, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Swedish massages, body treatments, or body wraps at Despacio Spa Centre
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court, a gym, and a sauna
  • Guests have great things to say about the beach and the clean accommodations
  • 12 minutes by car from Quinta Avenida and 13 minutes from Maroma Beach
Ocean Maya Royale All Inclusive Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale All Inclusive Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Event space at this property measures 2013 square feet (187 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the luxury Ocean Maya Royale All Inclusive Adults Only. Self parking is free.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM–11:00 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Hacienda
  • El Charro
  • La Dolce Vita
  • Yookoso
  • Blue Moon

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2013 square feet)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Japanese garden
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Maya Royale All Inclusive Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale All Inclusive Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 954 out of 1605 reviews" "
Rating 8 - Good. 383 out of 1605 reviews" "
Rating 6 - Okay. 149 out of 1605 reviews" "
Rating 4 - Poor. 58 out of 1605 reviews" "
Rating 2 - Terrible. 61 out of 1605 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice I will go back
Stayed 5 nights in Oct 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, good food, nice swimmable beach, good size resort, good size room, great entertainment (shout out to Kendell, Varidiana, Moses), has a coffee shop and a juice bar (juice bar needs a bigger sign, I thought it was a regular bar). All in all a very enjoyable stay in this adult only resort:)
Stayed 7 nights in Oct 2024

8/10 Good

Kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was ocean view, quiet but we couldn't sit on the patio due to the smell of sewer. When we first got there the smell wasn't there but got worse as the week progressed.
Stayed 6 nights in Oct 2024

8/10 Good

Agata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property , food service at buffet could have been better organized during peek periods to have sufficient food and not have to wait around This happened a few times. The Japanese restaurant is really good and we loved having lunch at the Mexican restaurant. Kendal and team for entertainment were a lot of fun and always tried to get guests involved. Kendal was especially nice to my daughter with special needs always acknowledging her ,thanks Kendal. The bar staff were amazing and turned around drinks quickly. The beach was beautiful no weeds the week we went the water was clear and warm such a treat. Overall a good experience.
Stayed 8 nights in Oct 2024

8/10 Good

Deborah Hubbard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Keegan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some ammentities were not working, some of the rooms were inconsistent i.e. hot water at one immediately - other took awhile to heat up. Staff was very friendly. Various merchants and upsellers, not official hotel but connected with being pushy. Privilege Personal butler/concierge slow
Stayed 5 nights in Oct 2024

10/10 Excellent

TYSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Kenneth Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort, and facilities
Stayed 4 nights in Oct 2024

8/10 Good

Luke, Windsor

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So My wife and I went with our 3 grown children in 2 separate rooms. The rooms were very nice and the property was very well laid out. The service team is very polite, friendly and understanding. Comunication was good and service was excellent. I must say that the entertainment team was really fun and easy going. They did a great job keeping up the energy and providing a fun experience with lots of activities for those who wanted to do them. The Food was very good, the buffet was excellent and very good, upscale restaurants were also excellent. The shows they had every night were fun and entertaining. Excursions booked at the resort were exactly as described, with great service and people. Overall the resort is excellent for adult families and people who want to enjoy a trip to Cancun in peace and relaxation or if you like, some fun dance parties also. I would recommend this resort to anyone.
Stayed 6 nights in Oct 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, resort and staff
Stayed 6 nights in Oct 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Friendly helpful staff. White sands. Swim up bar.
Stayed 6 nights in Oct 2024

10/10 Excellent

Roland Iskandar

Travelled with family
Liked: Cleanliness, amenities
No transportation from the resort lobby to the street Water cumulative after rain with delay for removal
Stayed 5 nights in Oct 2024

10/10 Excellent

Devin Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, excellent rooms, and friendly staff! Jorge, and Jesus were fantastic and met any need that we had! A perfect spot to honeymoon, will definitely be back again! Highly recommend privilege so you get the secluded area of the beach and privilege restaurant!
Stayed 6 nights in Oct 2024

10/10 Excellent

Guylaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at all levels are friendly, eager to help, respectful. Great food in all restaurants. Beautiful clean beach. Property well maintained.
Stayed 13 nights in Oct 2024

10/10 Excellent

Chasity Daugherty, San Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it! We will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Cynthia Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even in the rain the entertainment staff are still out playing games and making sure you're having fun. Also housekeeping and ground staff do awesome work. Housekeeping staff
Stayed 7 nights in Oct 2024

8/10 Good

Laura Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sand mites during the fire show on the beach. Wear shoes!
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharron, cypress

Stayed 7 nights in Sep 2024

10/10 Excellent

Mallory P

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there just last week (Oct 7-14, 2024) and we had an amazing time and met so many great people from all over the world! The resort itself was great, just perfect for the relaxation time we needed. The staff were great but what made a big difference is the Entertainment team! They are engaging, energetic, warm, and very inclusive. Kendell was so great and really gave his all to make all of us feel welcome. Also want to mention Dali, Grecia, Cheeky baby, and the rest of the Blue team. You made our stay unforgettable. Thank you and we will definitely come back soon!
Stayed 7 nights in Oct 2024

8/10 Good

Brenda lechuga

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing , food not so great.
Stayed 7 nights in Oct 2024

10/10 Excellent

Julian, Lethbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a first time experience, it was nothing short of amazing. Will definitely go again!
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kenddall was amazing. The resort was small but yet not over crowded. Did miss having convenient snack options during the afternoon. We will be back.
Stayed 8 nights in Oct 2024