La Divina by Aldea Thai

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Dates

December 2024

January 2025

Aldea Two Bedroom Penthouse with Rooftop and Private Pool

Down duvets, minibar, in-room safe, blackout curtains

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Room service

Gym

Housekeeping

24/7 front desk

Laundry

Explore the area

Av. Cozumel Mz.81 Lt. 1, Col. Centro, Playa del Carmen, QROO, 77710

Quinta Avenida
2 min walk
Mamitas Beach
3 min walk
Playa del Carmen Main Beach
3 min walk
Playa Del Carmen, Quintana Roo (PCM)
8 min drive

Room options

Aldea Two Bedroom Penthouse with Rooftop and Private Pool

276 sq m
Sleeps 6
1 King Bed and 2 Double Beds

La Divina Two Bedroom Penthouse with Rooftop and Private Pool

276 sq m
Sleeps 6
1 King Bed and 2 Double Beds

La Divina Three Bedroom Penthouse with Rooftop and Private Pool

339 sq m
Sleeps 8
2 King Beds and 2 Queen Beds

Junior Suite Street View

56.9 sq m
Sleeps 2
1 King Bed

Suite

57 sq m
Sea view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

All-inclusive

Spa

for 1 night

includes taxes & fees

6 Dec - 7 Dec

About this property

Beach hotel near Playa del Carmen Main Beach

An outdoor pool, a fitness center, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

La Divina by Aldea Thai offers 8 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at La Divina by Aldea Thai, you're just a quick walk from Playa del Carmen Main Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.

Free WiFi
Free self parking
Take a swim in the outdoor pool
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym
Steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach
Airport shuttle service available for a fee

La Divina by Aldea Thai offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at La Divina by Aldea Thai. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free uncovered self-parking on site
Limited on-site parking
On-site parking includes off-street options
Free 24 hours off-site parking within 49 ft
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Room service available

Things to do

Fitness centre
Outdoor pool

Family friendly

Babysitting (surcharge)
DVD player
Laundry facilities
Outdoor pool

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Outdoors

Beach umbrellas
Garden
Terrace

Spa

Massages

Accessibility

Lift

Beach towels
Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet

Bathroom

Dressing gowns
Bath or shower
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Towels

Entertainment

TV channels
DVD player
Flat-screen TV

Food and drink

Coffee/tea maker
Minibar

Access via exterior corridors
Free local calls
In-room massage
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at La Divina by Aldea Thai

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50 per stay.

Cribs (infant beds) are available for USD 50 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 220 per vehicle (roundtrip)
Crib (infant bed) fee: USD 50 per stay
Rollaway bed fee: USD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher

This property is professionally cleaned

La Divina by Aldea Thai offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

Property is also known as

Divina Aldea Thai

Divina Aldea Thai Condo

Divina Aldea Thai Condo Playa del Carmen

Divina Aldea Thai Playa del Carmen

Divina Thai

La Divina By Aldea Thai Riviera Maya/Playa Del Carmen

La Divina by Aldea Thai Hotel

La Divina by Aldea Thai Playa del Carmen

La Divina by Aldea Thai Hotel Playa del Carmen

La Divina by Aldea Thai Reviews

8.0

Very good

8.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Guillermo

Business traveller, Travelled with family, Travelled with group

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy check in. Clean areas and friendly ataff

Stayed 4 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family, Travelled with family and small children

6 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ive been to this place before, the place is the best in playa del carmen. I always vacation at playa del carmen and ive been to these penthouses before and they will keep me coming back. Best beach best penthouses and best service. Greatly appreciate all staff that make this possible. If you are traveling with family and are looking for the most cormfortable and clean place to stay and at the center of all the action (day and night) this is where you need to book. Dont think about it just go ahead and book i promise you will not regret. Ill be back in october with my family. Everyone loves the place (kids and adults)

Stayed 2 nights in Aug 2024

10/10 Excellent

Karolina

Travelled with partner

30 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful, relaxing hotel.

Stayed 4 nights in Jan 2024

4/10 Poor

kenia

Travelled with partner

6 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed the room and the premises but boy oh boy was it noisy. The room is located right above 2 restaurants that did not stop playing music ALL NIGHT LONG. Although great music, it was impossible to sleep

Stayed 2 nights in Dec 2023

10/10 Excellent

Lincoln

Travelled with partner

4 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, close to restaurant, shopping and beach access

Stayed 2 nights in Jan 2024

10/10 Excellent

Roberto

30 Dec 2023

Stayed 1 night in Dec 2023

2/10 Terrible

Sophia

Travelled with group

19 Oct 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

The hotel smells wet, the AC is super loud. The lighting is deemed, super understaffed. The valet and house keeper are rude, and not willing to help. The ceiling is rusted and the towels are dirty. The bedsheets were smelly too. Not recommended

Stayed 2 nights in Oct 2023

2/10 Terrible

Javier

Travelled with family

1 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money ! Go elsewhere !!

The beds where dirty, the a/c unit is super loud ! It’s like having heavy machinery working , host communication horrible !! Over all was ok , nothing great . The area is by a very crowded beach . Would NOT stay here if I knew all this

Stayed 1 night in Jun 2023

6/10 Okay

Megan

Travelled with family

4 Apr 2023

Disliked: Cleanliness, property conditions & facilities

Avoid the standard Jr Suite

Stayed in a standard Jr Suite Street View for one night after having stayed in one of the larger rooms with a private rooftop years ago. The standard Jr Suite was right beside the men’s washroom by the pool area and it smelled like an old dirty urinal. Very unpleasant. I would have complained if we stayed longer than one night, but since we were out most of the day we let it be. It was a very strong and noticeable smell though. Also, the side light to the bed was broken and we found a dried rose petal in our bed which worried us that the sheets hadn’t been cleaned properly between visits. The sight of handprints on the headboard of the bed also gave us gross thoughts of what may have happened with the previous guests. All in all we were disappointed by this room.

Stayed 1 night in Apr 2023

8/10 Good

Claudia

15 Feb 2023

Stayed 3 nights in Feb 2023

10/10 Excellent

miriam

24 Jan 2023

Liked: Staff & service, amenities, property conditions & facilities

Wonderful stay

Stayed 4 nights in Jan 2023

10/10 Excellent

Blandine, Marina del Rey

Travelled with family

4 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pros: Beautiful condo, with private pool overlooking the ocean on the top. While the beach is not on the property, it is one minute walk away. Lots of room to entertain guests on the rooftop (although visiting hours end quite early). House keeping came every day and refreshed all the towels which was nice. Cons: check in process a bit cumbersome, air conditioning blows right on the bed, we had to turn it off to sleep. An extra towel rack would have been helpful to dry our beach gear.

Stayed 3 nights in Aug 2022

6/10 Okay

Shana Lisa, Portland

3 Jun 2022

Liked: Staff & service, amenities

Stayed 9 nights in May 2022

4/10 Poor

Gerardo

21 Mar 2022

Stayed 3 nights in Mar 2022

2/10 Terrible

adil

Travelled with family

7 Feb 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Scam, can't call it anything else

Given this the lowest possible for this reason: As many reviewers have said, this isn't a hotel - once you book, you will get an email asking to communicate via WhatsApp Only and that the front desk will only give out keys, nothing else, so all questions must be sent to that WhatsApp... OK, so I sent them copies of our passports 3 days before check in, they confirm receipt, they day of check in we get there, fill out forms, get bracelets, keys (front desk contacts them and then we all wait for the owner to approve check in) - took a few minutes, but overall OK. WhatApp also texts me "welcome". Fine. We go to the room and it's not what the pictures here show - we booked junior suite with sofa (which I needed to sit with laptop for work, and was specifically looking for room with sofa when booking). The room had no sofa, just a tiny chair. So I send a message to the owner on that WhatApp number and... Tada... Of course no more response for two days. They send me back an answer one hour before my check out saying "yes, you booked a room with sofa". Wow, so helpful, thank you, I knew that and raised that question when I got the wrong room. I was only there for two days so I decided not to make a huge deal out of it, but for that I am writing this to caution people - - Please beware before you book here, you will have to solve your questions via a WhatApp messenger and it's up to them to respond to you or not.

Stayed 2 nights in Jan 2022

10/10 Excellent

Patrick H.

9 Jan 2022

Liked: Cleanliness

Beautiful condo close to everything and amazing rooftop.

This is a really amazing condo, everything was perfect and the location is amazing. Walking distance to everything. The condo looks beautiful inside and everything worked great. If you looking for a perfect place to stay I would highly recommend it.

Stayed 3 nights in Jan 2022

8/10 Good

Malcolm

Travelled with group

21 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location near beach.

Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

22 Jun 2021

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner

18 Jun 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A-MAZING!!! The penthouse had it all!!! Living room, dining room, full kitchen! The rooms were spacious and loved the Zen-like decorations throught the area. BUT the rooftop was even more impressing! Many sun chairs, day beds and the pool was awesome!! If you want to impress your guests, look no further!!!

Stayed 1 night in Jun 2021

10/10 Excellent

Alfonso

20 Apr 2021

Liked: Cleanliness, room comfort

Playa del Carmen

It not an Hotel, it is not right on the beach. Very well located in downtown.

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

1 Apr 2021

Liked: Cleanliness, property conditions & facilities

Stayed 6 nights in Mar 2021

2/10 Terrible

Verified traveller

8 Mar 2021

Liked: Cleanliness

Disliked: Amenities

A few things to know about this property. 1. This is not a hotel, so don’t expect hotel type services 2. Pack the insect repellent because the room is full of mosquitos. 3. Don’t expect friendly service (apart from housekeeping and the maintenance man as they were very nice). 4. The Master Suite with Sea View does not have a kitchen as it says in the description. 5. The property amenities need updating as a lot of what is listed are not provided. 6. Weak wifi. The worst part was that heavy construction was happening throughout the day and was not mentioned at check-in. Exercise your choice and stay somewhere else.

Stayed 4 nights in Mar 2021