Hotel Emily

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Dates

December 2024

January 2025

Hot stone massages, body scrubs, massages

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available

Breakfast available

Room service

Laundry

24/7 front desk

Housekeeping

Explore the area

Plaza Independencia S/N, Col. Centro, Pachuca, HGO, 42000

Independence Square
1 min walk
Monumental Clock of Pachuca
2 min walk
Hidalgo Theater
8 min walk

Room options

Standard Room, 1 Double Bed

0.9 sq m
Sleeps 2
1 Double Bed

Suite

0.9 sq m
Sleeps 4
1 King Bed OR 2 Twin Beds

Standard Double Room

0.9 sq m
City view
Sleeps 4
2 Double Beds

Similar properties

Parking included

Free WiFi

Restaurant

Gym

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Family-friendly hotel with free valet parking and a 24-hour business center

This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.

Hotel Emily offers 69 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pachuca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Emily. During your stay, you're just a quick walk from Independence Square. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.

Free WiFi
Free valet parking and self parking
Enjoy a bite to eat at Restaurante Chips, a family restaurant that serves Mexican cuisine
Buffet breakfast served daily for a fee
RV/bus/truck parking available for a fee
Services include babysitting, supervised childcare, and dry cleaning/laundry
Steps from Independence Square and Monumental Clock of Pachuca
Airport shuttle service available for a fee

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. An airport shuttle (available 24 hours) is available for a fee. A vending machine, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Emily. Self parking and valet parking are free.

This 3.5-star Pachuca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.

Restaurante Chips - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site
Motorhome/coach/lorry parking (subject to charges) on site
24-hour return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 7 AM–11:30 AM: MXN 130 for adults and MXN 70 for children
1 restaurant
Room service available

Restaurants on site

Restaurante Chips

Family friendly

Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Supervised childcare (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Business services

24-hour business centre
Computer station
Conference centre

Spa

Body scrubs
Massage - hot stone

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Raised toilet seat

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower
Towels

Entertainment

32-inch plasma TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water

Desk
Iron/ironing board
Phone
Safe
Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Guests planning to arrive before normal check-in hours are subject to room availability.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Emily

Children and extra beds

Children are welcome.

Kids stay free! One child 8 years old or younger stays free when using existing bedding.

Rollaway/extra beds are available for MXN 100 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 130 for adults and MXN 70 for children
Airport shuttle fee: MXN 2400 per vehicle
Rollaway bed fee: MXN 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hotel Emily offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Emily Pachuca

Hotel Emily

Hotel Emily Pachuca

Hotel Emily Hotel

Hotel Emily Pachuca

Hotel Emily Hotel Pachuca

Hotel Emily Reviews

9.0

Wonderful

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

RUTH

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice i liked

Stayed 1 night in Aug 2024

10/10 Excellent

Rodrigo

27 Aug 2024

Liked: Cleanliness

All good

Stayed 1 night in Aug 2024

8/10 Good

ofelia

Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Mucho ruidos en las noches

Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Travelled with family

18 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

The hotel stay was excellent however, we had some issues with the restaurant, we stay 7 nights and had left to travel to another town after returning back from the other town we went back to hotel Emily and stayed 1 more night for a total of 8 nights. The issue that we had with the restaurant was they wanted to charges us for the ice for the room when my wife was having a discussion with the staff another employee started making ugly faces and rolling her eyes this was very rude and unacceptable. Also after receiving the bill for a breakfast meal we noticed that the waiter tried to overcharge us and I had ordered hotcakes the waiter gave only 1 syrup packet for 3 large hotcakes I asked for extra syrup and noticed that they were charging me for the extra syrup.

Stayed 1 night in Jul 2024

8/10 Good

Gary

Travelled with family

18 Jul 2024

Liked: Amenities

The hotel part was excellent. The restaurant however was not. We stayed for 8 nights. The day we arrived we went to have breakfast and the waiter tried to overcharged us but before that we ordered pancakes and he brought 1 small packet of syrup which was not enough for 3 pancakes so we asked for some more and when the bill came we saw that we were charged for the extra syrup. So he overcharged us on the meal plus the charge on the syrup. Also this is the first and only one restaurant that wanted to charge us for an ice bucket when they do not have refrigerators in the room or a/c and the days were warm.

Stayed 3 nights in Jul 2024

10/10 Excellent

SALVADOR

Travelled with family

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Céntrico y bonito

Excelente hotel justo enfrente de la plaza principal.

Stayed 3 nights in Jun 2024

6/10 Okay

antionio

1 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What I didn’t like about this property is that they don’t have air conditioning and during the night without it it could turn too hot, the food at the restaurant is not what I was expecting

Stayed 1 night in Jun 2024

10/10 Excellent

Cecilia

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The location was amazing. We got a room with a wonderful view to the monumental clock. The staff was great and super helpful.

Stayed 1 night in Jun 2024

10/10 Excellent

RUTH BERENICE

15 May 2024

Stayed 3 nights in May 2024

10/10 Excellent

Max

24 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I love this hotel. Very clean, cozy, comfortable in historical center of the town. People at the reception were very nice, professional and helpful. It was great experience overall.

Stayed 1 night in Apr 2024

Evan

4 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really enjoyed my stay at Hotel Emily and give it five stars. It is not super fancy, but I love the location. For my purposes, the room was fine. I absolutely loved their workout room which I frequented three times over four nights, because of the view. If you don’t speak Spanish, sometimes it is hard to communicate with staff since they don’t all speak English super well - but they are friendly and helpful. I recommend it.

Stayed 4 nights in Feb 2024