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Camino Real Pachuca

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Camino Real Pachuca

Front of property
Bar (on property)
Deluxe King
Bar (on property)
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Spa
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083
  • David Ben Gurion Park
    ‪1 min walk‬
  • International Soccer Hall of Fame
    ‪5 min walk‬
  • Mundo Futbol Interactive Center
    ‪6 min walk‬
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    ‪62 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

Camino Real Club King with American Breakfast for 2 Adults

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

8.0 out of 10
Very good
(19 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

Camino Real Club Double with American Breakfast for 2 Adults

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 65.25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

8.6 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Camino Real Pachuca

Eco-certified hotel with free parking connected to the convention center in Pachuca
A restaurant, a 24-hour health club, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and spa services. Change of towels is available on request.
Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Our customers tell us they can't get enough of the helpful staff at Camino Real Pachuca. During your stay, you'll be connected to the convention center, and just a quick walk from David Ben Gurion Park. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Bistro
  • Buffet breakfast served weekdays for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from David Ben Gurion Park and 5 minutes by foot from International Soccer Hall of Fame
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square meters) and includes a conference center. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

The hotel hosts a free manager's reception daily.
Bistro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a carport

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–noon: USD 12 for adults and USD 7 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Bistro
  • Lobby Bar

Things to do

  • 24-hour health club
  • Access to nearby health club
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (20086 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Spa

  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Renovated entire property – February 2023
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca
Camino Real Pachuca
Camino Real Pachuca Hotel
Camino Real Pachuca Hotel
Camino Real Pachuca Pachuca
Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1005 reviews" "
Rating 8 - Good. 262 out of 1005 reviews" "
Rating 6 - Okay. 111 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Naples

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly people and very clean. Feel safe in property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jaime, Studio City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Stayed 1 night in Sep 2024

10/10 Excellent

Jay

Stayed 2 nights in Sep 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

CARLOS E

Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

gabriel, McAllen

Stayed 2 nights in Aug 2024

6/10 Okay

Gladys, Oswego

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

EDUARDO, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!!!
Stayed 1 night in Jun 2024

8/10 Good

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
System was down at the time of check out
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE, SAN ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Quiet friendly employees Good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Stayed 2 nights in Jul 2024

8/10 Good

Adriana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Victor the gentleman at the front desk was very professional, made our check in fabulous. Unfortunately we had a terrible experience with our room the first night.! Victor changed us to another room the following day and that one was good. Moises was excellent!!! He made sure we had everything we needed in our second room for the following 2 nights.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean the staff was very friendly as for the location it was ok however it was a bit dangerous trying to cross the street and there was not many places to eat outside of the hotel other then a shopping mall.
Stayed 7 nights in Jul 2024

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, amenities
Room technology is outdated & rooms could be much better swept. Corners in rooms/bathroom have not been cleaned in a while.
Stayed 2 nights in Jul 2024

8/10 Good

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente en relación precio y calidad
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin, MISSION

Stayed 2 nights in Jul 2024

10/10 Excellent

Mayela, Union City

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well, but they just need to provide more training to bar tenders and servers.
Stayed 1 night in May 2024

10/10 Excellent

Cecilia

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

Stayed 1 night in May 2024

6/10 Okay

David Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Tuvimos algunos problemas con el aire acondicionado fuera de eso el hotel está muy bien
Stayed 1 night in Apr 2024

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