Camino Real Pachuca

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VIP Access

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Spa

Breakfast available

Room service

Gym

24/7 front desk

Explore the area

Camino Real De La Plata Lote 15, Zona Plateada, Pachuca, HGO, 42083

David Ben Gurion Park
1 min walk
International Soccer Hall of Fame
5 min walk
Mundo Futbol Interactive Center
6 min walk
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
62 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Camino Real Club King with American Breakfast for 2 Adults

32 sq m
Sleeps 3
1 King Bed

Deluxe Dos Camas

32 sq m
Sleeps 4
2 Double Beds

Camino Real Club Double with American Breakfast for 2 Adults

Sleeps 4
2 Double Beds

Junior Suite

65.25 sq m
Sleeps 3
1 King Bed

Deluxe King

32 sq m
Sleeps 3
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Eco-certified hotel with free parking connected to the convention center in Pachuca

A restaurant, a 24-hour health club, and a bar/lounge are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a conference center, and spa services. Change of towels is available on request.

Camino Real Pachuca offers 106 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

Our customers tell us they can't get enough of the helpful staff at Camino Real Pachuca. During your stay, you'll be connected to the convention center, and just a quick walk from David Ben Gurion Park. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.

Free WiFi (speed: 25+ Mbps)
Free self parking
Enjoy Mediterranean cuisine while dining at Bistro
Buffet breakfast served weekdays for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym
Guests have great things to say about the location and the helpful staff
Steps from David Ben Gurion Park and 5 minutes by foot from International Soccer Hall of Fame

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 20086 square feet (1866 square meters) and includes a conference center. A 24-hour health club, spa services, and a terrace are also featured at the eco-certified Camino Real Pachuca. You'll have access to the health club at a partner property. Self parking is free. A complete renovation of Camino Real Pachuca was completed in February 2023.

Smoking is allowed in designated areas at this 4-star Pachuca hotel.

The hotel hosts a free manager's reception daily.

Bistro - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Lobby Bar - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free secured, covered self-parking on site
Wheelchair-accessible parking and van parking available
On-site parking options include a carport

Food and drink

Buffet breakfast available for a fee weekdays 6:00 AM–noon: USD 12 for adults and USD 7 for children
1 restaurant
1 bar
Free daily reception
24-hour room service

Restaurants on site

Bistro
Lobby Bar

Things to do

24-hour health club
Access to nearby health club
Shopping
Spa services

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Conference centre (20086 square feet of space)
Meeting rooms - 2

Outdoors

Garden
Outdoor entertainment area
Terrace

Spa

Massage - hot stone

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 90
Front entrance ramp
Lever door handles
Magnifying mirror
Smooth flooring in public areas
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

At least 80% of lighting from LEDs
Comprehensive recycling policy
Designated smoking areas (fines apply)
Local artist showcase
Locally owned and organised tours and activities
Renovated entire property – February 2023
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Heating

Bathroom

Eco-friendly toiletries
Hairdryer
Heated floor (bathroom)
Private bathroom
Rainfall showerhead
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)

Entertainment

32-inch flat-screen TV
Satellite channels

Food and drink

Free bottled water
Local meal delivery service

Connecting rooms available
Desk
Desk chair
Eco-friendly cleaning products provided
Energy-saving switches
Free local calls
Guidebooks/recommendations
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Local maps
Mobile key entry
Phone
Recycling
Restaurant dining guide
Soundproofing
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Camino Real Pachuca

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately USD 12 for adults and USD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Camino Real Hotel Pachuca

Camino Real Pachuca

Camino Real Pachuca Hotel

Camino Real Pachuca Pachuca

Camino Real Pachuca Hotel Pachuca

Camino Real Pachuca Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

CARLOS E

19 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family

17 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

gabriel, McAllen

8 Sept 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Gladys, Oswego

28 Aug 2024

Disliked: Cleanliness

Stayed 1 night in Aug 2024

10/10 Excellent

EDUARDO, Miami

Travelled with group

13 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel!!!

Stayed 1 night in Jun 2024

8/10 Good

gustavo

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

System was down at the time of check out

Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE, SAN ANTONIO

Travelled with family

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s a good place to stay.

Stayed 1 night in Jul 2024

10/10 Excellent

Blanca

Travelled with partner

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was very clean. Quiet friendly employees Good food.

Stayed 1 night in Jul 2024

10/10 Excellent

Javier

21 Jul 2024

Stayed 2 nights in Jul 2024

8/10 Good

Adriana

Travelled with family

21 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Victor the gentleman at the front desk was very professional, made our check in fabulous. Unfortunately we had a terrible experience with our room the first night.! Victor changed us to another room the following day and that one was good. Moises was excellent!!! He made sure we had everything we needed in our second room for the following 2 nights.

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with family

18 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very nice and clean the staff was very friendly as for the location it was ok however it was a bit dangerous trying to cross the street and there was not many places to eat outside of the hotel other then a shopping mall.

Stayed 7 nights in Jul 2024

4/10 Poor

Emma

Travelled with family

13 Jul 2024

Disliked: Cleanliness, amenities

Room technology is outdated & rooms could be much better swept. Corners in rooms/bathroom have not been cleaned in a while.

Stayed 2 nights in Jul 2024

8/10 Good

FERNANDO

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy conveniente en relación precio y calidad

Stayed 1 night in Jul 2024

10/10 Excellent

Agustin, MISSION

5 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Mayela, Union City

Travelled with family, Business traveller

22 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All was well, but they just need to provide more training to bar tenders and servers.

Stayed 1 night in May 2024

10/10 Excellent

Cecilia

5 Jun 2024

Stayed 1 night in May 2024

10/10 Excellent

Mauricio

6 May 2024

Stayed 1 night in May 2024

6/10 Okay

David Ivan

Travelled with family

1 May 2024

Liked: Cleanliness, staff & service, amenities

Tuvimos algunos problemas con el aire acondicionado fuera de eso el hotel está muy bien

Stayed 1 night in Apr 2024

8/10 Good

Alejandro

19 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

10/10 Excellent

Reynaldo

22 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buen lugar

Stayed 1 night in Jan 2024

2/10 Terrible

Jason

20 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Travelled with family

15 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff. Great food.

Stayed 3 nights in Jan 2024

10/10 Excellent

Vicky

4 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is one of the best hotels I have ever stayed at. The staff made sure that we were comfortable and well taken care of. The hotel is centrally located, well equipped and worth every penny! Would stay here again on my next trip!!

Stayed 3 nights in Dec 2023