8/10 Good
Elisha M.
29 Jul 2024
Liked: Cleanliness
Nice house, pool was disappointing
The arrival process was streamlined and easy. The house was very clean and contained everything we needed or expected. On occasion, we needed to text the property manager and we received a prompt response. Unfortunately the pool and hottub was broken. We paid additional heating fees and the heating unit did not work. Maintenance said they would send someone, which they did, but they didn't fix the issue. The pool and hottub were so cold that even our young kids could not stay in the water comfortably. Much to our disappointment, we didn't end up using the pool at the house and used the community pool instead. The facilities at the clubhouse were excellent. We were given the option for a late check-out on our departure day, which was for a reasonable fee and very convenient.
Elisha M.
Stayed 6 nights in Mar 2024