Cleopatra Palace Hotel

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VIP Access

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Room service

Pool

Parking included

Gym

Housekeeping

Explore the area

Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

Arona Pyramid
1 min walk
El Camison Beach
3 min walk
La Martina Asador Argentino
1 min walk
Tenerife (TFS-Tenerife South)
20 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Minibar, in-room safe, desk, laptop workspace

Standard Room (2 Adults)

19 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Standard Room, Pool View (2 adults and 1 child)

19 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Double Room, Private Pool (2 adults and 1 child)

Sleeps 3
2 Twin Beds

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Sleeps 3
1 Double Bed OR 2 Twin Beds

Suite (2 adults and 1 child)

Sleeps 3
3 Twin Beds

Standard Room

19 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Superior Double Room, Private Pool

21 sq m
Sleeps 2
2 Twin Beds

Suite (Doble)

Sleeps 2
2 Twin Beds

Standard Room, Pool View

19 sq m
Sleeps 2
1 Double Bed and 2 Twin Beds

Standard Room, Sea View

19 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pool

All-inclusive

Spa

Kids pool

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Family fun on the beach, with outdoor pool, near Playa de las Américas

Guests of this beach resort will appreciate convenient onsite amenities such as a fitness center and a sauna.

Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleopatra Palace Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa de las Américas. Free WiFi in public areas, free self parking, and an outdoor pool are available.

Free WiFi and wired Internet
Free self parking
The restaurant, beach bar, and poolside bar offer choices for drinking and dining
Take a swim in the outdoor pool
Services include babysitting, a free kid's club, and dry cleaning/laundry
Onsite recreation includes tennis courts, a gym, and a sauna
Guests have great things to say about the location and the helpful staff
Just a 3-minute drive from Playa de las Américas and 6 minutes from Siam Park
Airport shuttle service available for a fee

Cleopatra Palace Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Cleopatra Palace Hotel. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Arona resort is smoke free.

Cleopatra Palace Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking and van parking available
Return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

1 restaurant
1 beach bar, 1 poolside bar and 1 bar
24-hour room service

Things to do

Fitness classes
Beach club (surcharge)
Bike rentals
Billiards/pool table
Children's pool
Fitness centre
Outdoor pool
Pilates classes
Playground
Sauna
Scooter/moped hire
Shopping
Tennis
Volleyball
Yoga classes

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
Conference centre
A meeting room

Outdoors

Beachfront location
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Bidet
Free toiletries
Hairdryer
Shower/bath combination
Towels

Entertainment

Satellite channels
TV

Food and drink

Minibar

Desk
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Cleopatra Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Cleopatra Palace Arona

Cleopatra Palace Hotel

Cleopatra Palace Hotel Arona

Cleopatra Palace

Cleopatra Palace Hotel Arona

Cleopatra Palace Hotel Resort

Cleopatra Palace Hotel Resort Arona

Cleopatra Palace Hotel Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Gail Janet

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely peaceful during day around pool, staff very friendly- breakfast excellent

Stayed 10 nights in Sep 2024

10/10 Excellent

Hilary

13 Sept 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Trucly

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved our ocean view room!

Stayed 10 nights in Aug 2024

10/10 Excellent

Yana

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel. If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables. We loved our stay and will definitely come back next year.

Stayed 8 nights in Aug 2024

10/10 Excellent

Jan

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beach access was wonderful. The negative is we only had one night!!!

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

12 Aug 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Angus

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved it

Stayed 4 nights in Jul 2024

10/10 Excellent

Aly

19 Jul 2024

Stayed 2 nights in Jul 2024

4/10 Poor

Dean

18 Jul 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Lee

Travelled with group

9 Jul 2024

Liked: Cleanliness, staff & service

Stayed 6 nights in Jun 2024

6/10 Okay

Ebrahim

7 Jul 2024

Liked: Cleanliness

Stayed 5 nights in Jul 2024

10/10 Excellent

Donna

Travelled with family

4 Jul 2024

Liked: Cleanliness, staff & service

Perfect location

Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas

Stayed 7 nights in Jun 2024

10/10 Excellent

Verified traveller

30 Jun 2024

Liked: Cleanliness, staff & service, room comfort

Lovely hotel

We stayed pre-renovation Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.

Stayed 2 nights in Jun 2024

10/10 Excellent

paul

Travelled with family

20 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and very friendly staff who love to help. A gorgeous breakfast buffet with all different styles of food.

Stayed 10 nights in Jun 2024

10/10 Excellent

Mohamed

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jun 2024

10/10 Excellent

David

1 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic holiday

Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.

Stayed 5 nights in May 2024

10/10 Excellent

Alex

31 May 2024

Stayed 5 nights in May 2024

8/10 Good

Trung Tuan

Travelled with partner

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is very good but be aware of room service charges, requested for a kettle and couple cups as needed to take medication, was charged €3 room service charge for two cups to be brought to room is a bit harsh

Stayed 2 nights in May 2024

4/10 Poor

David

Travelled with family

20 May 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

This property is in need of a refurbished, especially the rooms

Stayed 8 nights in May 2024

8/10 Good

Michael

14 May 2024

Stayed 3 nights in May 2024

10/10 Excellent

Arron

Travelled with partner

2 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay at Cleopatra Hotel. All the staff were fantastic. They even gave me a birthday cake and made my day extra special. Lovely location and couldn’t fault anything. Will stay again!

Stayed 4 nights in Apr 2024

10/10 Excellent

John

Travelled with family

14 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Apr 2024

6/10 Okay

Pralad Jadavji

1 Apr 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Bathroom/decor too commercialised.

Stayed 5 nights in Mar 2024

8/10 Good

Lawrence

Travelled with partner

10 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location on the beach and easy access to everything you need . Everywhere was very clean. Spacious room but dated decor. We also overlooked the building work in the neighbouring hotel and patio doors not particularly sound proof. Did have a sea view from balcony which was great. Lots of wardrobe and draws plus free safe and aircon. Bathroom more modern. Pool area is spacious and not issue getting beds. Buffet breakfast had lots of choices to accommodate all. Staff extremely helpful at check in and check out .

Stayed 4 nights in Feb 2024