Hilton Orlando Buena Vista Palace - Disney Springs® Area - Reviews, Photos & Rates

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Dates

April 2025

May 2025

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas

Presidential Suite, 1 Bedroom | Living area

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Breakfast, dinner, brunch served; American cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Parking available
Air conditioning

Explore the area

1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830

Disney Springs™
‪10 min walk‬
Disney's Typhoon Lagoon Water Park
‪6 min drive‬
Epcot®
‪12 min drive‬
Orlando, FL (MCO-Orlando Intl.)
‪25 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

37 sq m
Sleeps 4
2 Queen Beds

Suite, 2 Bedrooms

Sleeps 4
2 King Beds

Family Suite, 2 Bedrooms

Sleeps 8
3 Queen Beds

Family Suite, 1 Bedroom

Sleeps 6
2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

74 sq m
Resort view
Sleeps 4
1 King Bed

Penthouse, 1 Bedroom, Pool View

Sleeps 2
1 King Bed

Suite, 1 Bedroom, Pool View (Island)

74 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

74 sq m
Sleeps 6
2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Sleeps 8
1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

Sleeps 3
1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

74 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

37 sq m
Sleeps 4
2 Queen Beds

50-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

74 sq m
Sleeps 4
1 King Bed

Suite, 1 Single Bed, Tower (Parlor)

74 sq m
Sleeps 2
1 Twin Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

37 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Tower

74 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom, Non Smoking

74 sq m
Sleeps 6
2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

37 sq m
Resort view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

37 sq m
City view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

37 sq m
City view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

37 sq m
Resort view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Resort View

37 sq m
Resort view
Sleeps 4
2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

153 sq m
Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

74 sq m
Sleeps 4
1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

74 sq m
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

74 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed (Fireworks View)

37 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed (Disney Springs View)

37 sq m
City view
Sleeps 3
1 King Bed

Suite, 1 King Bed (Island)

74 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

37 sq m
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

37 sq m
Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Resort View

37 sq m
Resort view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Pool View

37 sq m
Sleeps 4
2 Queen Beds

Presidential Suite, 1 Bedroom

167 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

37 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Resort View (Island Or Tower)

Resort view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

37 sq m
Sleeps 3
1 King Bed

Similar properties

Pool
Hot tub
Pet-friendly
Kids pool

for 1 room

includes taxes & fees

7 May - 8 May

About this property

Hilton Orlando Buena Vista Palace - Disney Springs® Area

Art Deco resort with 2 outdoor swimming pools connected to a shopping center in Lake Buena Vista

Along with 2 outdoor pools, this resort has a restaurant and 2 bars/lounges. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Lake Buena Vista resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.

Our customers tell us they can't get enough of Hilton Orlando Buena Vista Palace - Disney Springs® Area's great location. During your stay, you'll be connected to a shopping center, and within walking distance of Disney Springs™. You'll find features like 2 outdoor pools, 2 bars, and a restaurant.

Enjoy a bite to eat at LetterPress, a buffet restaurant that serves American cuisine
To-go breakfast served daily for a fee
WiFi for a fee
Valet parking and self parking available for a fee
Splash around at the lazy river or swim in the 2 outdoor pools
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
10 minutes by foot from Disney Springs™ and a 3-minute drive from Splitsville Luxury Lanes & Dinner Lounge
Dogs welcome for a fee

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee.

A business center, 70 meeting rooms, and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Orlando Buena Vista Palace - Disney Springs® Area. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista resort.

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast, brunch, and dinner.

SHADES - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)

Parking and transport

Parking on site (USD 35 per day; includes in/out privileges)
Valet parking on site (USD 45 per night)
Onsite parking includes off-street options

Food and drink

Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

CITRUS 28
LetterPress
SHADES
SUNNIES

Things to do

2 outdoor pools
Billiards/pool table
Children's pool
Games
Gym
Heated pool
Lazy river

Family friendly

2 outdoor pools
Children's games
Children's pool
Free cot
In-room refrigerator
Laundry facilities
Lazy river
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance

Business services

70 meeting rooms
Business centre
Conference centre
Coworking space

Outdoors

Garden
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Ceiling hoist
Handrails in stairways (79 centimetre high)
Lift (104 centimetre wide door)
Stair-free path to entrance
Thin carpet in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (104 centimetre high)

Room amenities

Bedroom

Egyptian cotton sheets
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

50-inch LCD TV with premium cable channels
Pay films

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Only dogs are allowed
Maximum 2 (weight limit: 40 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 15.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 43.88 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Housekeeping
In-room coffee
In-room safe
Pool access
Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for to-go breakfast: approximately USD 10 to 30 per person
Fee for in-room wireless internet: USD 0.00 per day (rates may vary)
Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
Self parking fee: USD 35 per day (in/out privileges)
Valet parking fee: USD 45 per night
Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 11:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Buena Vista Hotel

Buena Vista Hotel Palace

Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Buena Vista Palace Hotel

Hotel Buena Vista

Hotel Buena Vista Palace

Palace Buena Vista

Palace Buena Vista Hotel

Buena Vista Palace Hotel Lake Buena Vista

Buena Vista Palace Lake Buena Vista

Buena Vista Palace Resort Lake Buena Vista

Hilton Orlando Palace Disney Springs Area Hotel

Hilton Orlando Palace Disney Springs Area

Hilton Orlando Buena Vista Palace Disney Springs Area

Hilton Orlando Buena Vista Palace Disney Springs® Area

Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort

Hilton Orlando Buena Vista Palace - Disney Springs® Area Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Janice J

Travelled with family

22 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. Walking distance to Disney Springs. I would definitely stay again!!

Stayed 2 nights in Dec 2024

6/10 Okay

Pilar

Travelled with family, Travelled with group

22 Jan 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I have stayed at this hotel before and in the past really enjoyed my stay. This time however it is clear that the hotel needs alot of updating and requires more staff that can properly clean the rooms and service the front desk. I called about 10 times before I was able to reach a live person at the front desk. Stained towels and blankets were common during our stay. We were given a room that the corridor is open like a balcony and is over the bar/lounge area. It was super noisy every single night until about 12 am. I mean extremely loud, you can hear the noise over the television.I will not be returning to this hotel when I visit the orlando area again.

Stayed 4 nights in Jan 2025

10/10 Excellent

Laura Kathleen

22 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2025

6/10 Okay

Jonathan

Business traveller

22 Jan 2025

Liked: Staff & service

Decent

Outdated. Not well cleaned

Stayed 1 night in Jan 2025

6/10 Okay

susanne

22 Jan 2025

Stayed 3 nights in Jan 2025

4/10 Poor

Ronald

21 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good experience

It was a not so good experience. The room looked nice upon entering. We dropped our luggage and walked to Disney springs for shopping and dining. Upon return we expected to shower and rest for our first day in the parks. However, we then noticed the shower had water in it and would not drain. Als, the one and only charging port did not work. We called the front desk. Long story short it took until almost 1am to clear the drain. Even knowing the shower wasn't clean as a housekeeper would have noticed a clogged drain if they actually cleaned it, we showered and tried to sleep. The noise from the neighboring room made it difficult. Upon leaving the next morning I expressed my disappointment. Their response was to try to sell me a timeshare offer. Its been a week and I've yet to receive an apology.

Stayed 1 night in Jan 2025

6/10 Okay

Andrew

21 Jan 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 3 nights in Jan 2025

10/10 Excellent

Noelle

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jan 2025

6/10 Okay

ISAMARY

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, room comfort

Nice place to stay

Excellent service, customer service and amenities. The rooms need urgent upgrade, there is rusty behind the doors, the room distribution is outdated it needs to be modernized.

Stayed 2 nights in Jan 2025

10/10 Excellent

Sandy

Travelled with family

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2024

10/10 Excellent

MARSHONDA

Travelled with family

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great I will stay at this property again when visiting Disney. The shuttle to the parks are convenient. Also being able to get decent food and drinks after hours is a plus at Sunnies if not you have Disney Springs in walking distance to grab food.

Stayed 2 nights in Jan 2025

4/10 Poor

RYAN A

19 Jan 2025

Disliked: Property conditions & facilities

4th time staying here always recommend it to family and friends but. No hot water was not able to shower… don’t let this one go down guys I love it here

Stayed 1 night in Jan 2025

4/10 Poor

Gregory, Pensacola

Business traveller

19 Jan 2025

Liked: Cleanliness

Disliked: Staff & service

I was given a room three floors over the open atrium where the bar is located. It was so loud at midnight I called the front desk complaining of the noise. They informed me that the bar closed at midnight and security would make everyone leave the area. It was after 1:00 am that the noise decreased to the point I could sleep. If you stay here stay as far as you can away from the bar area as possible unless you want to stay up all night!!

Stayed 1 night in Jan 2025

10/10 Excellent

Sebastien

19 Jan 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

Shweta

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Decent property to stay. Pool esp lazy river activities were awesome.

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

17 Jan 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Shin, Lynnwood

16 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Nov 2024

10/10 Excellent

Javier

Travelled with family

15 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! Absolutely loved it

Stayed 4 nights in Dec 2024

10/10 Excellent

christopher

Travelled with partner

14 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and a great easy walk to Disney springs

Stayed 1 night in Jan 2025

10/10 Excellent

Duniesky

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2024

10/10 Excellent

Tianyi

13 Jan 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Marilyn

13 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Jodie

13 Jan 2025

Stayed 1 night in Jan 2025

8/10 Good

Alejandra

Travelled with family

13 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel had great options, from self parking to comfortable and private rooms. We had an amazing time in this facility. The only thing I would suggest is to fix the curtains a little bit because some of them had a bit of a gap by the edges of the window, and we did not like this. It was a fixable issue, but I would have preferred not to have it. Nevertheless, we had an amazing time at this hotel and the staff was very friendly and welcoming. I’d definitely come back.

Stayed 1 night in Jan 2025