Gaylord Palms Resort & Convention Center

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Dates

December 2024

January 2025

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

24/7 front desk

Bar

Room service

Laundry

Parking available

Explore the area

6000 West Osceola Parkway, Kissimmee, FL, 34746

Old Town
2 min drive
Fun Spot America
3 min drive
Celebration Golf Club
5 min drive
Orlando, FL (MCO-Orlando Intl.)
28 min drive

Room options

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Tower

38 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Park View, Tower

38 sq m
Park view
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

38 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Tower (Mobility Accessible, Roll-in Shower)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Park View (Mobility Accessible, Roll-in Shower)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony (Atrium View)

38 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, Tower (Hearing Accessible)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony (Atrium View)

38 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Balcony (Emerald Bay, Main Atrium View)

38 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed (Emerald Bay)

38 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony (Mobility Accessible, Tub)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Balcony (Main Atrium View)

38 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Roll-in Shower)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking, Park View (Hearing Accessible)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds (Emerald Bay)

38 sq m
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 Bedroom

77 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Main Atrium View)

38 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds

38 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Balcony (Emerald Bay, Main Atrium View)

38 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Non Smoking

38 sq m
Sleeps 2
1 King Bed

Executive Suite, 1 Bedroom

58 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Spa

Pet-friendly

Waterslide

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Suburban hotel with 6 restaurants and 3 outdoor pools

This smoke-free hotel features 6 restaurants, 3 outdoor pools, and a full-service spa. A theme park shuttle is free. Additionally, free water park access, 2 bars/lounges, and a health club are onsite. Housekeeping is available on request.

Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the pool at Gaylord Palms Resort & Convention Center. During your stay, you'll be within walking distance of Old Town. Enjoy features like a free theme park shuttle, plus 3 outdoor pools and 6 restaurants.

Drinking and dining options include 6 restaurants, 2 coffee shops/cafes, a poolside bar, and 2 bars/lounges
Cooked-to-order breakfast served daily for a fee
WiFi for a fee
Valet parking and self parking available for a fee
Splash around at the free water park with a lazy river or swim in the 3 outdoor pools
Indulge with aromatherapy, body scrubs, or reflexology at the spa
Services include babysitting, dry cleaning/laundry, and a concierge
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the family-friendly amenities and the helpful staff
5 minutes by car from Celebration Golf Club and 10 minutes from Disney Springs™
Free theme park shuttle service

Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a complimentary water park, 3 outdoor swimming pools, and 2 spa tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Kissimmee hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Old Hickory Steakhouse - This steakhouse serves dinner only.

MOOR - This seafood restaurant serves lunch and dinner. Open daily.

Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.

Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.

SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)

Parking and public transport

Self parking on site (USD 38 per night; includes in/out privileges)
Valet parking on site (USD 50 per day; includes in/out privileges)
Electric car charging station on site
Wheelchair-accessible parking and van parking available
Return airport shuttle (surcharge)
Local area shuttle (surcharge)
Free theme park shuttle
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
6 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area

Restaurants on site

Old Hickory Steakhouse
MOOR
Villa de Flora
Wreckers Sports Bar
SandBar

Things to do

3 outdoor pools
2 hot tubs
Arcade/games room
Children's pool
Fitness centre
Free water park access
Full-service spa
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's pool
Free cots/infant beds
Free theme park shuttle
Free water park access
In-room childcare (surcharge)
Laundry facilities
Lazy river
Playground
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry-cleaning service
Hair salon
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (406660 square feet of space)
Meeting rooms

Outdoors

Garden
Picnic area
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Lift
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height plug sockets in bathroom
Low-height view port in door
Transfer shower
Visual fire alarm
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

At least 80% of lighting from LEDs
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Couples dining
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Romance packages available
Rooftop garden
Smoke-free property
TV in lobby
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Ceiling fan
Free cots/infant beds
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
Netflix
Films for purchase
Premium channels
Smart TV

Food and drink

Champagne service
Coffee/tea maker
Fridge

Connecting rooms available
Desk
Energy-saving switches
Individually decorated
Individually furnished
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 30.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 51.53 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness center access
Fitness/yoga classes
Health club access
In-room bottled water
Phone calls
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10.00 to 25.50 for adults, and USD 10.00 to 25.50 for children
Fee for in-room wireless internet: USD 14.99 per day (rates may vary)
Fee for in-room wired internet: USD 14.99 per day (rates may vary)
Self parking fee: USD 38 per night (in/out privileges)
Valet parking fee: USD 50 per day (in/out privileges)
Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms

Gaylord Palms Kissimmee

Gaylord Palms Resort

Gaylord Palms Resort Kissimmee

Palms Gaylord

Gaylord Palms Hotel Kissimmee

Gaylord Palms Orlando

Gaylord Palms Resort Orlando

Gaylord Resort

Gaylord Palms Resort Orlando

Gaylord Palms Orlando

Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Verified traveller

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The atrium is perfect and family friendly!!

Stayed 2 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children, Travelled with partner

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the services and cleaness. And great for families. Parking is the onlt thing should not be charged if you are staying as a guest and already paying top prices. Overall all great.

Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Travelled with family and small children

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is such a beautiful property!! The gentlemen at the front desk was so nice and gave us a great room that was close to the perfect amenities for my toddler such as the cafe and pool area. We also got a wonderful room with a balcony that overlooked the gorgeous greenery that the Gaylord has on the interior of the property! The food poolside was incredible! The pool was so kid friendly and warm as well! I will certainly be back!

Stayed 1 night in Sep 2024

10/10 Excellent

Yovanka, Orlando

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Frank

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

beautiful well taken care of property and room, on the high end but you can have fun getting lost in there

Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Property

Great customer service and a beautiful property. Small issue with ants in our room, but we were able to be moved to another room. Not an easy shuttle service to Disney so be prepared to Uber. Additional charge to use a cart to unload your items to your room. Also, room comes with 4 passes to the pool. Additional passes are $50 regardless of your room type - even for a kid if they are +36”. Food at all of the restaurants is top notch!

Stayed 2 nights in Sep 2024

10/10 Excellent

eric, south miami

15 Sept 2024

I love it

Stayed 2 nights in Sep 2024

6/10 Okay

Crystle

15 Sept 2024

Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

13 Sept 2024

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

4/10 Poor

young

6 Sept 2024

Disliked: Cleanliness, property conditions & facilities

dirty room emerald bay 4432

Stayed 2 nights in Jul 2024

4/10 Poor

Young

Travelled with family

6 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

it only takes one bad experience to drive people away. This is our third visit, and i am pretty disappointed at the quality/cleanliness of our room this time. The carpet had bubble gum stuck to it, looked very very old. Furnitures had dusty legs/feet, so cleaning crews didn't do a very good job. The safety bar in the shower had a ring that was loose, and there was moldy stuff underneath it. Is it not habitable? no, but i didn't get a very clean vibe from this particular stay, and once you see the dirtiness of the room, you start tiptoing around the room. I kept my flip flops on the whole time because i didn't feel that it was clean enough. I should have asked for a new room, but our stuff was already all open, laid out and organized, so i didn't bother. Emerald bay room 4432 is where we stayed.

Stayed 1 night in Aug 2024

10/10 Excellent

William

3 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

6/10 Okay

Katherine, Miami

Travelled with family

3 Sept 2024

Liked: Cleanliness

Stayed 2 nights in Aug 2024

6/10 Okay

Maria

3 Sept 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 3 nights in Aug 2024

2/10 Terrible

Randy

3 Sept 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 2 nights in Aug 2024

10/10 Excellent

MAIRIM

Travelled with family, Travelled with family and small children

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and beautiful 😍

Stayed 3 nights in Aug 2024

10/10 Excellent

Ellie

Travelled with family and small children

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in Aug 2024

8/10 Good

Eduardo

1 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks

Stayed 1 night in Aug 2024

10/10 Excellent

Maibelys

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Yadira

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was awesome, the room was excellent, the view was a deeam.

Stayed 2 nights in Aug 2024

10/10 Excellent

Raul J

Travelled with family

14 Aug 2024

Liked: Staff & service, room comfort

Stayed 3 nights in Aug 2024

8/10 Good

Brian

Travelled with family

12 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Pool service

Dont bother paying for chairs at the pool. We payed for premium seating for 3 days and every day we noticed people sitting in reserved seating without paying for it, they issue rist bands and the people didn't have the wrist bands which were white. big waste of money if you ask me

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel, amazing water park and pool area. Kids had a blast!

Stayed 2 nights in Aug 2024

8/10 Good

Mosart

Travelled with family and small children

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property and staff are great! Now the cons: The price is not the price. Be ready to double your rate with every kind of fee they can throw at you. Water park is always closed. Common area is beautiful, but half of it was closed for a private party. Just feels like we paid full price for limited access. We will still give it another try. It’s a nice place.

Stayed 2 nights in Aug 2024