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"The hotel requires updating. The receptionist offered some guests free upgrade on the buffet breakfast and not others. " More

By a verified traveller on Sat 04 Nov 2023

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Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The sightseeing around Rosen Inn Lake Buena Vista gets high marks from our customers. During your stay, you'll be close to Orange County Convention Center. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine at Boardwalk Buffet, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • 7 minutes by car from Orange County Convention Center and 7 minutes from Walt Disney World® Resort
  • Free shopping centre and theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Rosen Inn Lake Buena Vista ratings based on 8 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Rosen Inn Lake Buena Vista

Everyone (2) Couples (3) Family (2)
1 out of 5
So unfortunately we wanted to eat breakfast which is a buffet style breakfast . Myself and my daughter wanted food but my wife did not. They would not let my wife sit with us in the restaurant unless she paid as they said people in the past have shared food. I want to point out that my 10 year old daughter will not eat breakfast without her mother present due to very specific requirements. I complained to the management who agreed this is a very odd policy to assume people want to steal/share food and would look to review this with the restaurant manager. We chose not to eat. I have stayed at this hotel before but will not be returning.

Posted by on 9 Jan 2024

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Comment from Hotel Management

10 Jan 2024 by Social Media

Dan, thank you for your feedback. We do apologize for any inconvenience that you experienced during your stay with us. Please feel free to reach out to us directly if you would like to share any additional details about your experience and/or if you would like to be put into contact with a member of our management team. We sincerely value your business and hope to have the opportunity to better serve you in the future.

3 out of 5

Posted by on 25 Dec 2023

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Comment from Hotel Management

25 Dec 2023 by Social Media

Abhishek, thank you for your feedback. When we receive a lower-than-normal review it is shared with our management team. On your next visit, please feel free to let any of our associates know so we can make corrections. We apologize to hear that we did not meet your expectations fully and will strive to do better on your next stay. Thank you again for taking the time to share your experience.

3 out of 5
The hotel requires updating. The receptionist offered some guests free upgrade on the buffet breakfast and not others.

Posted by on 4 Nov 2023

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Comment from Hotel Management

6 Nov 2023 by Social Media Concierge

Sharon Emma, we apologize for any inconvenience you may have experienced during your stay. Please, don't hesitate to reach out to our associates so they can accommodate and assist you with having a more comfortable visit. We appreciate your business and look forward to welcoming you back to Orlando again soon.

3 out of 5
Rooms are ok with two large Queen beds. Breakfast expensive and not suitable for anybody with dairy or egg allergy or vegans. No plant milk alternatives had to purchase own from hotel shop. Staff tried to help but kitchen not able to even provide baked beans at breakfast time.

Posted by on 15 May 2022

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Comment from Hotel Management

16 May 2022 by Social Media Concierge

Allan, thank you for taking the time to leave a review. We hope that you enjoyed your stay with us and do apologize that we were not able to meet your expectations fully. Please, don't hesitate to reach out to our staff members and/or manager so they can accommodate and make your next visit more comfortable. We appreciate your business and look forward to welcoming you back to Orlando again soon.

4 out of 5

Posted by on 7 Nov 2023

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Comment from Hotel Management

8 Nov 2023 by Social Media Concierge

Brian, thank you so much for taking some time to review us. We are happy that you had an amazing experience staying here. All of us here at Rosen Inn Lake Buena Vista hope to be your hotel of choice for all of your future Orlando visits!

4 out of 5
Sehr nettes Personal. Zimmer sauber und genügend gross. Poolanlage hervorragend.

Posted by , from Möhlin on 13 Jul 2023

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Comment from Hotel Management

13 Jul 2023 by Social Media Concierge

SusanneWir danken Ihnen für die Zeit, die Sie sich für die Abgabe einer Bewertung genommen haben, und freuen uns sehr, dass Sie eine tolle Zeit bei uns hatten. Wir hoffen, dass Sie bei Ihrer Rückkehr nach Orlando wieder im Rosen Inn Lake Buena Vista übernachten werden!

1 out of 5
Die Lage des Hotels und das Parken sind die einzig guten Dinge. Das Zimmer ist klein, dunkel, die Fenster lassen sich nicht öffnen und es riecht muffig. Ich würde nicht wiederkommen und kann es auch nicht empfehlen. Ich habe versucht, in ein anderes Hotel zu wechseln, aber der Preis konnte nicht erstattet werden

Posted by on 27 May 2023

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Comment from Hotel Management

29 May 2023 by Social Media Concierge

Michael, vielen Dank für dein Feedback. Wir entschuldigen uns für etwaige Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts bei uns entstanden sind. Bitte wenden Sie sich direkt an uns, wenn Sie weitere Details zu Ihren Erfahrungen mitteilen möchten und/oder mit einem Mitglied unseres Managementteams in Kontakt treten möchten. Wir schätzen Ihr Geschäft sehr und hoffen, dass wir Ihnen in Zukunft noch besser zur Seite stehen können.

3 out of 5
La situation

Posted by on 23 Feb 2023

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Comment from Hotel Management

24 Feb 2023 by Social Media Concierge

Gracias por tomarse el tiempo para dejar una evaluación. Esperamos que haya disfrutado de su estadía con nosotros y le pedimos disculpas por no haber podido cumplir con sus expectativas por completo. Por favor, no dude en comunicarse con los miembros de nuestro personal y/o gerente para que puedan acomodar y hacer que su próxima visita sea más cómoda. Agradecemos su negocio y esperamos darle la bienvenida nuevamente a Orlando pronto.

About the Rosen Inn Lake Buena Vista

Location 8442 Palm Parkway, Orlando, FL 32836

Property Features

Rosen Inn Lake Buena Vista offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Rosen Inn Lake Buena Vista. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Orlando hotel.

  • 640 guestrooms or units
  • 5 levels
  • 5 buildings
  • Conference rooms
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free theme park shuttle and shopping centre shuttle; bus station shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Rosen Inn Lake Buena Vista offers 640 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Boardwalk Buffet – Overlooking the garden, this buffet restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.

Comfort Zone Bar & Grille – This lobby lounge specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Lite Bite Mini-Market – This delicatessen specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.25 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 16.88 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.94 for adults and from USD 9.66 for children
  • Pet fee: USD 16.88 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 20.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clarion Inn Lake Buena Vista Rosen Hotel Orlando
  • Clarion Inn Lake Buena Vista Rosen Hotel
  • Clarion Lake Buena Vista Rosen Orlando
  • Clarion Lake Buena Vista Rosen
  • Rosen Lake Buena Vista Orlando
  • Rosen Inn Lake Buena Vista Hotel
  • Rosen Inn Lake Buena Vista Orlando
  • Rosen Inn Lake Buena Vista Hotel Orlando
  • Clarion Inn Lake Buena Vista a Rosen Hotel
  • Rosen Inn Lake Buena Vista Former Clarion Inn LBV

You should know

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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