Don Pelayo Pacific Beach

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

All-inclusive

Bar

Pool

Breakfast available

Room service

24/7 front desk

Explore the area

Av Del Mar 1111, Col. Flamingos, Mazatlán, SIN, 82149

The Mazatlan Malecón
1 min walk
Teodoro Mariscal Stadium
12 min walk
Punta Camaron Beach
18 min walk
Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
28 min drive

Room options

Standard Room, Lagoon View

28 sq m
Lagoon view
Sleeps 4
2 Double Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Junior Suite, Ocean View

30.0 sq m
Ocean view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Standard Room, Ocean View

24 sq m
Ocean view
Sleeps 4
2 Double Beds

Superior Suite, Ocean View

30 sq m
Ocean view
Sleeps 6
2 Double Beds and 1 Double Sofa Bed

Similar properties

Pool

All-inclusive

Spa

Kids pool

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Family-friendly hotel with a 24-hour front desk and an outdoor pool

An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and a business center.

Don Pelayo Pacific Beach offers 176 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Don Pelayo Pacific Beach. During your stay, you're just a quick walk from The Mazatlan Malecón. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi
Free self parking
Enjoy Mexican cuisine and ocean views while dining at The Marlin Cafe
Cooked-to-order breakfast served daily for a fee
Splash around at the waterslide or swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance, and a porter
Onsite recreation includes a playground and bike rentals
Guests have great things to say about the helpful staff and the location
Just a 3-minute drive from Playa Norte and a few minutes from Mazatlán Aquarium

Some rates at Don Pelayo Pacific Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Don Pelayo Pacific Beach offers its guests a children's pool, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 431 square feet (40 square meters) and includes a conference center. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Don Pelayo Pacific Beach. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to noon.

The Marlin Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Don Pelayo Pacific Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included

Dining and beverage availability limited at one or more venues

Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
On-site parking includes off-street options
Free off-site parking

Food and drink

Cooked-to-order breakfast available for a fee daily 7 AM–noon: MXN 350 for adults and MXN 200 for children
1 restaurant
1 bar
Room service available

Restaurants on site

The Marlin Cafe

Things to do

Arcade/games room
Bike rentals
Billiards/pool table
Children's pool
Outdoor pool
Playground

Family friendly

Arcade/games room
Children's pool
Outdoor pool
Playground
Snack bar/deli
Water slide

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Business centre
Conference centre (431 square feet of space)
Meeting rooms

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains

Bathroom

Free toiletries
Private bathroom
Shower
Towels

Entertainment

32-inch LED TV
TV channels

Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Don Pelayo Pacific Beach

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: MXN 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Don Pelayo

Don Pelayo Pacific Beach

Don Pelayo Pacific Beach Hotel

Don Pelayo Pacific Beach Hotel Mazatlan

Don Pelayo Pacific Beach Mazatlan

Howard Johnson Don Pelayo Mazatlan Hotel Mazatlan

Don Pelayo Pacific Beach Hotel

Don Pelayo Pacific Beach Mazatlán

Don Pelayo Pacific Beach Hotel Mazatlán

Don Pelayo Pacific Beach Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Milad

14 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Center with shopping, beach location , but the actual hotel is in bad condition every thing else is far from good …. I wish someone talk to me in person😣😣😣

Stayed 6 nights in Aug 2024

2/10 Terrible

Edna

Travelled with family

8 Aug 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel staff told me I could use the "business center" to work however there is no longer a business center area, there are still the signs pointing that is available for guests but when I went to work there the area was taken for more office space. The internet was beyond terrible and there is not enough parking space for the hotel guests, I had to park on the street which is extremely bad as the hotel is located in a very busy area. I would never book in this hotel ever again.

Stayed 3 nights in Aug 2024

2/10 Terrible

ERIK FELIPE

Travelled with family

4 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

About the service, terrible. The only one that had a proper service was the maid. The rest of them need some training about being helpful. They have the same elevator for staff and guests so it could be around 15 min waiting for it. The parking lot was always full, if you’re lucky you find a spot otherwise you have to park it in the next block. I’m not coming back to this hotel. I wish I knew all of this before making my reservation.

Stayed 9 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family

25 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only thing was that we have problems with parking, everything else was excellent Thank you

Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Travelled with family

23 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Staff was very nice. What we didnt like was that the rates are pricey for a room. On top of that the A/C was not working how it supposed to and beds are not so good either. Also tour agency downstairs, they offer you to go have breakfast and know the property at the royal villas which are owned by the same and tell you one thing and its different when you get there. Example they told me i was paying for breakfast 100 pesos and end up paying 175 pesos.

Stayed 4 nights in Jul 2024

6/10 Okay

Paola

16 Jul 2024

Disliked: Cleanliness

Stayed 4 nights in Jul 2024

10/10 Excellent

yajaira

13 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s was great

Stayed 4 nights in Jun 2024

2/10 Terrible

JORGE

Travelled with family

10 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The room was bad, the sheets were stained, the shower drain was clogged, the wifi was not working at the room and the toilet seat was dirty. I have been there four times this was the first bad place and I was surprised they have AAA

Stayed 2 nights in Jul 2024

10/10 Excellent

Eva

Travelled with family

8 Jul 2024

Great customer service, Excellent facilities, the restaurant staff needs improvement (customer service wise) other than that, our family enjoyed every minute, thank you!

Stayed 2 nights in Jun 2024

8/10 Good

Jose

Travelled with family and small children

8 Jul 2024

Liked: Cleanliness, staff & service, amenities

I had an amazing experience. Erika always kept our room clean and our towels always clean. Thank you for an amazing experience

Stayed 7 nights in Jun 2024

8/10 Good

nicolas

7 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's an amazing adventure for all

Stayed 6 nights in Jun 2024

10/10 Excellent

Olga

Travelled with family

30 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Maria

26 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2024

6/10 Okay

elizandro

9 Jun 2024

Stayed 2 nights in Jun 2024

8/10 Good

armando

Travelled with family

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

They don’t let my family visit me . (My nice)

Stayed 6 nights in Jun 2024

4/10 Poor

kelly

Travelled with family and small children

7 Jun 2024

Disliked: Staff & service, amenities, property conditions & facilities

For the price I paid I would never recommend or come back to this hotel. The back of the hotel is in horrible condition. The elevators were in horrible conditions the limited dining and limited pool also deducted from the stay the check In staff / front desk left a lot to be desired. High called to ask for toilet Heber and clean towels and they immediately started instigating me. Did they not leave you toilet paper? Why don’t you have toilet paper instigating about the towels and how many and if they didn’t leave me clean ones because I just checked in we’re in a beach resort where there’s a lot of water and sand they’re gonna get dirty Horrible over all the only plus side and why I gave some stars it’s because the view is beautiful, but I could get that at any of the other hotels right alongside

Stayed 2 nights in Jun 2024

10/10 Excellent

Alberto

7 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Roberto

6 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Glass at the check in lobby area makes it very hard to hear . Rules about remore control in room (about need to bring it back when checking out) is not explain and frankly, cumbersome. Great location for the hotel!

Stayed 1 night in Jun 2024