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Kensington Prime Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kensington Prime Hotel

Front of property
Interior detail
Reception
Standard Double Room, 1 Double Bed
Coffee/tea maker, electric kettle

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Russell Road, London, England, W14 8JA
  • Kensington High Street
    2 min walk
  • Society Bar & Restaurant
    2 min walk
  • Kensington (Olympia) Station
    3 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room

Luxury Double or Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Point A Kensington Olympia

Free WiFi
Air conditioning
Breakfast available
24/7 front desk
4.1 out of 5, Very good, (1362)
The price is €116
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Point A Kensington Olympia

About this property

Kensington Prime Hotel

Hotel with free breakfast, steps from Kensington High Street
Along with dry cleaning, this smoke-free hotel has express check-out and a garden. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
Kensington Prime Hotel offers 19 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Accommodations at this 3.5-star hotel have kitchenettes with coffee/tea makers. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The free breakfast at Kensington Prime Hotel gets high marks from our customers. During your stay, you're just a quick walk from Kensington High Street. Features include free WiFi in public areas and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Guests really like the accommodations for the overall comfort, cleanliness, and comfy beds
  • Steps from Kensington High Street and a 2-minute drive from Westfield London Shopping Centre
Free breakfast is served daily. Public spaces have free WiFi. Kensington Prime Hotel also features a terrace, a garden, and dry cleaning/laundry services.

This 3.5-star London hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM

Family friendly

  • Kitchenette
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Kensington Prime
Kensington Prime Hotel London
England
Kensington Prime Hotel Hotel
Kensington Prime Hotel London
Kensington Prime Hotel Hotel London

Kensington Prime Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 844 reviews" "
Rating 8 - Good. 291 out of 844 reviews" "
Rating 6 - Okay. 74 out of 844 reviews" "
Rating 4 - Poor. 26 out of 844 reviews" "
Rating 2 - Terrible. 26 out of 844 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and safe
Stayed 2 nights in Sep 2024

4/10 Poor

Nicola

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Expensive even for London. Breakfast was very poor. Location - far to far from a tube and then being the Circle line is not good. Would not consider again - was an expensive mistake !
Stayed 1 night in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lixiang

Stayed 2 nights in Sep 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel neighborhood was quiet. Bathroom was terrible! Open shower with no curtain or door so water went EVERYWHERE!! Not enough towels to soak up the entire bathroom floor which was flooded when running the shower. No fan in the bathroom either to try to get some of the moisture out. I would normally have showered there every morning but just couldn’t under these conditions. And I was at this hotel for five nights! Also the sink in the bathroom was terrible too because the faucet stuck out so much. You couldn’t lean in to wash your face in the basin without wacking your head on the faucet. So water went everywhere also when just trying to wash your face. Whomever designed that bathroom clearly never used the sink or shower because they were completely awful.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andre

Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room we had was extremely small. Would not be suitable for extended stay.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was surprisingly small and the breakfast options arent that great, but the area is nice and accessible to go to the centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easily accessible by public transport.
Stayed 2 nights in Aug 2024

6/10 Okay

SIMONA

Liked: Cleanliness, staff & service
Prima hotelletje als je in die buurt van Londen wilt/moet zijn. Kamer wat aan de kleine kant, meer een dubbele kamer voor single use. Met twee personen is het krapjes :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny but very nice. Breakfast was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar, Palmetto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff, good breakfast although late two of the three mornings.
Stayed 3 nights in Aug 2024

6/10 Okay

Nicola

Travelled with family
Liked: Staff & service
Clean rooms and bed, however, we were in a small, dark basement room with peeling wallpaper, carpet that had not been laid properly, and a heavily curtained window on a remote which offered a pre-determined amount of light. Although the tv was apparently hooked to a satellite, there were only 2 channels available, featuring period dramas from the early 1990’s. Bathroom featured only two small, sour smelling towels for two people without face cloths (we did ask). The breakfast was uninspired with eggs that turned grey from not being refreshed, cold, uncovered hash browns, sausages that were full of filler, canned mushrooms and milk left on the counter. The breakfast area was not monitored by staff, very few serving utensils available leading to cross contamination, counters littered with stray cornflakes, bits of cheese, toast crumbs and dirty dishes. For the most part the staff was pleasant, although one staff member was napping at the front desk, then complained about how bored she was when we joked with her about sleeping on the job. We will not return to this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV wasn't tuned in properly, no news or BBC but there were two C4s. No matter. Staff friendly and helpful. Very clean, good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

DAVID JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on a quiet street convenient for shops
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little hotel on a quiet tree lined street. But close to Kensington High Street and all of its transportation and shopping amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Amenities, property conditions & facilities
The place was up to date ,clean ,staff was very friendly,breakfast was good,a bit out of the way from central London but nice area,the only negative was that the room was very small.
Stayed 5 nights in Aug 2024

2/10 Terrible

Robert McAnally

Filthy
The hotel was unacceptable. They have cats there. I have a strong allergy to cat dander, which was everywhere. I never imagined that I would have to ask a decent hotel whether they have cats around. I have asked the manager/owner for a complete refund, to which she agreed. We moved to another hotel. Please facilitate my complete refund for this ridiculous fiasco.
Stayed 2 nights in Aug 2024

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location a d hotel but a little dissapointed
I booked 2 rooms both classed as King size... i am unsure if this was bed size and if so the bed was not king size in fact more like a double. The room was clean and had an en-suite bathroom. Our window strangley looked into the breakfast room but had opaque glass and a curtain for privacy. The teceeption staff werehelpful and courteous, hotel clean and perfectly situated in Kensigyon ro all the amenities. My sleep was disturbed on both nights by firstly rattling and banging as we were next to the kitchen and the sevond night i was woken by food stinking out our room... saugages being cooked at 1pm ish? Breakfast was ok but they did t have alot of variety. I would possibly go back if not in the basement... perhaps the other rooms were bigger amd better... an honest review of the hotel. At the end of the day i needed a base to explore london and thats what i got.
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Friendly helpful staff well located clean and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Lynnette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very attentive & nice staff; very clean; had lifts, so dragging suitcases upstairs; ok breakfast, a bit sparse if you ate later; room was very small with no place for large suitcases & the overhead shower ran outside shower stall so used handheld showerhead, but water was easy to regulate; however, overall it was a great place to stay!
Stayed 2 nights in Jul 2024