Unico Hotel Riviera Maya - Adults Only - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

December 2024

January 2025

Free minibar, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pool

All-inclusive

Room service

Spa

Gym

Explore the area

Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710

Cenote Azul
6 min drive
Cueva Siete
13 min walk
ADO Tourist Terminal Playa del Carmen
26 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.)
266 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Estancia Suite - One Bedroom Ocean View

118 sq m
Ocean view
Sleeps 2
1 King Bed

Alcoba Ocean View - King Bed

58 sq m
Ocean view
Sleeps 2
1 King Bed

Estancia Suite - Two Bedroom Ocean View

176 sq m
Ocean view
Sleeps 6
2 Double Beds and 1 King Bed

Alcoba Ocean Front - King Bed

58 sq m
Ocean view
Sleeps 2
1 King Bed

Alcoba Swim-up Pool - King Bed

58 sq m
Sleeps 2
1 King Bed

Alcoba Ocean Front - Queen Beds

58 sq m
Ocean view
Sleeps 4
2 Double Beds

Estancia Suite - Tropical View

118 sq m
Partial sea view
Sleeps 2
1 King Bed

Alto Ocean View King

58 sq m
Sea view
Sleeps 2
1 King Bed

Pure Wellness Alcoba

58 sq m
Partial sea view
Sleeps 2
1 King Bed

Alcoba Tropical View - Queen beds

Sleeps 4
2 Double Beds

Alto Panoramica Ocean View

58 sq m
Ocean view
Sleeps 2
1 King Bed

Alcoba Ocean View - Queen Beds

58 sq m
Ocean view
Sleeps 4
2 Double Beds

Alcoba Tropical View - King Bed

58 sq m
Sleeps 2
1 King Bed

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includes taxes & fees

1 Jan - 2 Jan

On private beach

Pool

All-inclusive

Spa

for 1 night

includes taxes & fees

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On private beach

Pool

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Breakfast included

for 1 night

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools

Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Unico Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Unico Hotel Riviera Maya - Adults Only - All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.

Free WiFi
Free valet parking and self parking
Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants and 6 bars/lounges
Take a swim in the 3 outdoor pools
Treat yourself to massages, aromatherapy, or detox wraps at Unico Spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the overall condition of the property and the helpful staff
10 minutes by car from Puerto Aventuras Marina and 11 minutes from Akumal Beach

Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available.

This 5-star Kantenah property is smoke free.

Cueva Siete - This restaurant specializes in Mexican cuisine.

Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Free valet parking on site

Food and drink

5 restaurants and 1 coffee shop/cafe
2 swim-up bars, 3 poolside bars and 6 bars/lounges
24-hour room service

Restaurants on site

Cueva Siete
Mi Carisa
Mura House
20.87 Restaurant
20.87 Terrace

Things to do

3 outdoor pools
Fitness classes
Art gallery
Billiards/pool table
Designer shops
Fitness centre
Full-service spa
Sauna
Steam room
Yoga classes

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf clubhouse
Golf clubs
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms - 13

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sunloungers
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in hallways
Handrails in stairwells

Beach towels
Couples dining
Romance packages available
Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Dressing gowns
Free toiletries
Hairdryer
Hydromassage showerhead
Jetted bath
Private bathroom
Separate bath and shower
Shampoo
Soap
Toilet paper
Towels

Entertainment

TV channels
Flat-screen TV
Films for purchase
Premium channels

Food and drink

Espresso maker
Free bottled water
Free minibar

Desk
Desk chair
Free local calls
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and children 17 years old and younger aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad

Unico Riviera Maya Solidaridad

UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah

UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah

UNICO 20 87 Riviera Maya Adul

Unico Riviera Maya Inclusive

Unico Hotel Riviera Maya Adults Only

Unico Hotel Riviera Maya Adults Only All Inclusive

UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive

Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort

Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Guillermo, Denton

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The greeting was on point as we started our check in process... Inmediately Eduardo; our concierge explained everything to us and helped make the most out of our stay. The Resort and staff were excelent, we enjoyed our stay very much. The VIP perks are very confusing to use and misleading, besides that I would definitely visit again for the Resort it self.

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah Elizabeth

Travelled with family

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I could not recommend this resort more! We absolutely loved it. Daisy, our concierge took amazing care of us and was so attentive! She made our trip that much more enjoyable. We will definitely be back! 10/10!

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful trip

Our trip to Tulum at Unico Hotel was fantastic. It was my first time staying at an all-inclusive resort, and I was pleasantly surprised by how amazing every restaurant at Unico was. The service was excellent! The only downside was that they kept trying to sell us additional things at the hotel.

Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

11 Sept 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with group

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, friendly staff, great food Choices

Stayed 3 nights in Sep 2024

10/10 Excellent

Cristina

4 Sept 2024

Stayed 5 nights in Aug 2024

6/10 Okay

Hamed

1 Sept 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Mildred

28 Aug 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Meredith, Denton

27 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property is great and most of the staff was 5 star. The issue for us came with the membership tour they take you on. We have Monic (spelling?) and she was rude, pushy and tried to pry into our personal spending and finances to try to make a sale. I do not lose my cool, but she was so rude when we reiterated that we do not do resort trips typically and instead travel to locations where we can immerse ourselves in the culture and she started insulting our travel preferences. She was rude and ruined what would have been a FANTASTIC stay for a large group couples trip to celebrate my birthday. I am in sales and this was an antiqued high pressure sales technique that left me wanting to just get away from her. For this reason, Unico went down in scores. Otherwise, I would give them 5 stars. The rest of their team was superb, but they need to train Monic or their entire sales team to tone it down and use updated sales techniques that focuses on experience to make the sale easy. The beach had a lot of rocks unless you walked down quite a ways to another resort's beach that had better/sandier access. The pool was great. The food was pretty good. I will mention, that almost all 7 husbands in our group ended up getting sick with diarrhea for over a month after our trip there. Doctors said it was from a bacterium that spreads in swimming pools. It was a reportable communicable disease that our doctors had to share with CDC. The property was beautiful though. So some good, some bad.

Stayed 4 nights in Jun 2024

8/10 Good

Penny

Travelled with group

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/a

Stayed 3 nights in Aug 2024

6/10 Okay

Suleman

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Food was below average and disappointing.

Stayed 4 nights in Aug 2024

10/10 Excellent

Laura, Massapequa Park

Travelled with partner, Travelled with group

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Considering that we continue to go back to this property, I can attest that it's one of the most amazing properties in that area. It's always consistent, food, drinks & staff are top notch! Can't wait to go back for #7!!!

Stayed 5 nights in Aug 2024

10/10 Excellent

Danitza

Business traveller, Travelled with partner

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is small but rooms are definitely unique and beautiful and the food was very good. Would definitely recommended.

Stayed 4 nights in Jun 2024

8/10 Good

John

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only dislike was the blatant cross selling attempt of vacation club / time share at check in.

Stayed 3 nights in Aug 2024

8/10 Good

April

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful, quiet, relaxing but the food was not that great.

Stayed 4 nights in Aug 2024

6/10 Okay

Kevin

7 Aug 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

10/10 Excellent

Brandon, Randallstown

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing , staff, service, grounds, and food. Will be returning with friends.

Stayed 4 nights in Jul 2024

6/10 Okay

Patrick

4 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Travelled with family, Travelled with group

27 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was gorgeous. It’s was Luxurious and so much fun! We had a blast. Great food and beautiful scenery!

Stayed 4 nights in Jul 2024

6/10 Okay

sasha

Travelled with partner

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel is beautiful however for the cost it should offer more activities. By the third day I was extremely bored. If you want R&R then this is perfect for you. There was mostly honeymooners. The DJ played outdated music. There’s only 1 restaurant option for lunch but the food was excellent. I don’t think I would stay here again.

Stayed 7 nights in Jul 2024