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El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
Interior detail
On the beach, white sand, 2 beach bars
Boating
Poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Cenote Azul
    ‪6 min drive‬
  • Cenote Cristalino
    ‪6 min drive‬
  • Xpu-ha Beach
    ‪11 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪265 min drive‬

Room options

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT SWIM UP SUITE

8.8 out of 10
Excellent
(26 reviews)
  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT HONEYMOON SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT HONEYMOON SUITE

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar items, desk, blackout curtains, iron/ironing board

OCEANFRONT POOL SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 10 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Adults-only beachfront property with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers 188 air-conditioned accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive. During your stay, you'll be close to Akumal Beach. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking and self parking
  • For dining with ocean views, stop by DRIFTWOOD GOURMET, one of the property's 12 restaurants and 13 bars/lounges
  • Take a swim in the 5 outdoor pools
  • Indulge with body treatments, body scrubs, or facials at the spa
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym
  • 5 minutes by car from Ecopark Kantun Chi and 6 minutes from Cenote Azul
  • Free airport shuttle service
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers its guests 5 outdoor swimming pools and a fitness center. There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
DRIFTWOOD GOURMET - This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
KLAY TALAY - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
DRIFTWOOD BAR - Onsite bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 12 restaurants and 1 coffee shop/cafe
  • 2 beach bars and 13 bars/lounges
  • Room service available

Restaurants on site

  • DRIFTWOOD GOURMET
  • SEASIDE MARKET
  • MIA CASA DORADO
  • KLAY TALAY
  • DRIFTWOOD BAR

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 114
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 30-inch smart TV
  • TV channels

Food and drink

  • Free minibar (some items)

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 233 reviews" "
Rating 8 - Good. 54 out of 233 reviews" "
Rating 6 - Okay. 24 out of 233 reviews" "
Rating 4 - Poor. 16 out of 233 reviews" "
Rating 2 - Terrible. 12 out of 233 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in this place was amazing! Will definitely come back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go again every one was so nice and pleasant even the other guests there. Mostly most of the staff spoke English so there wasn’t a big language barrier on the hotel grounds. Definitely enjoyed my stay for my first time in Mexico
Stayed 6 nights in Oct 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! They made everything feel perfect
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacqueline

Stayed 4 nights in Sep 2024

4/10 Poor

Johanthan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Leslie Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Japanese restaurant was amazing
Stayed 4 nights in Oct 2024

8/10 Good

Cherish

Travelled with group
Liked: Cleanliness, amenities
The swim up suites are nice, the transportation to get around is convenient. Room service is fast. Beach access is weird amd rhe suites are by am area thar is pay only...kinda weird considering you pay extra to have ocean view you should have access. Concierge guidanc eon the all inclusive activites and activities included for your stay is encouraged. Ours wasnt avail much, so we missed out on a lot.Lots to do it seems. I like how they added the all inclusive package. Staff was kind.The reairt is aged but they are upgrading it. Clean. Access the other resort is nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jaymes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Had an excellent time, customer service was amazing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Camila

Liked: Property conditions & facilities
Todo fue maravilloso
Stayed 3 nights in Sep 2024

4/10 Poor

Ashley Nicole, Spring

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
I had high hopes for this resort. It is almost impossible to get a reservation for dinner at the restaurants on site. The breakfast buffet had a variety of food selections it was ok. The food quality was good. Our room was extremely cold! My husband loved it, I however couldn’t handle how crazy cold the room got. I had to ask for extra blankets. We stayed in the seaside suites and the gulf carts come around frequently. There is not a good beach access from the seaside suite side it was really rocky. We rented a vehicle and valet parking was convenient. The drinks were ok. The resort was mainly an older crowd, for it being an all inclusive we didn’t spend much time at the resort itself it was frustrating waiting to eat so we decided to eat at local restaurants. The Cenotes in the area are nice for an extra fee of course. Check in/ check out was easy. I’d give it a 3 out of 10, it just wasn’t what I expected. The swim up pool was filthy, we didn’t even get to swimming in it because of how dirty it was. The only good thing that I absolutely enjoyed every day was the Cochinita Pebil that is served daily outside near the front lobby area. Other than that, I wouldn’t stay at this resort again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. We had the honeymoon suite and it included a lot. The swim out pool was one of the best. The only thing I didn’t like was the drive to the hotel. It’s an hour away from the airport. The staff is amazing. That’s an understatement! Food was great, and drinks were also. I felt like everyone was catering to us, with no negative energy! Super friendly!!
Stayed 4 nights in Sep 2024

4/10 Poor

Lijah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not sure where to start with this place. Me and my girlfriend are usually pretty easy to satisfy as long as there’s a beach and a swim up bar pool. There’s literally nothing to do on this resort, like at all. No entertainment at all. No shows, nothing. Just a weak DJ at the guacamayas bar (which is also the “club”) and the occasional mariachi band. The food outside of anything Mexican is really not good at all. Half the things that are advertised either close randomly despite the schedule saying they are open, or are just flat out not there anymore (like the club!). Traveling outside of the resort here is a hassle because the cab drivers pretty much extort you into paying a crazy amount like $160 ROUNDTRIP for a 30 min drive to Tulum. The alternative is literally nothing, either pay it or cancel your off resort plans.they like never clean the pools, there were a million bugs in the pool the entire stay, some being nasty huge waterbugs that look disgusting like roaches. Speaking of roaches i found 2 dead in my room. So yea, definitely wouldn’t return. The drinks are all watery as well. Didn’t have a single good drink. This is honestly the first bad resort I’ve been to in 20 years
Stayed 7 nights in Sep 2024

6/10 Okay

Christina Angel

Travelled with partner
Disliked: Amenities
We stayed at the seaside suites. When we first arrived it was beautiful and we were handed a cocktail. The room wasn't ready so we went to lunch and killed time. We tried to book an excursion since we paid for the more inclusive, but there weren't any excursions. They only tried to offer us the nickelodeon park but as me and my partner are both adults we would not have had fun. The website boasts cenotes, maroma beach, wave running, but none of that was available. Then our balcony pool was filthy everyday until our last day when it was cleaned. We tried to attend the Mexican fiesta but when we got there they said it was reservation only, even when our concierge said it was first come first serve. All The other restaurants were closed so we went back to the room and ordered room service. We tried to make reservations for the asian restaurant but they were booked out for the week which made no sense especially if people are only staying for a few days. We also had an employee refuse us transportation and we had to find out way back when we were lost. Instead We spent our time when we were at the hotel at the main pool with lovely entertainment and drinks and ordered room services mostly. We booked an outside excursion the next day and loved it. The hotel was nice and had beautiful rooms but too many let downs and miscommunications to want to go back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hospitality and cleanliness were amazing. The friendliest staff, would highly recommend.
Stayed 5 nights in Sep 2024

10/10 Excellent

Betty L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my whole experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

waheeb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Lilliania

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property would definitely not be considered 5 star in my opinion. The room I booked was a king swim up. The room was dirty including the bathroom and pool. Sheets were stained and items were missing and or broken such as a picture on the wall and the pillows on the couch. I contacted the reception area and they were very nice and offered to upgrade my room to the presidential suite, which was in much nicer condition but still not 5 star at all. The idea was great and the room was huge! Basically 2 rooms in one. But still the furniture had stains and you could see foot prints on the tile flooring from maintenance people I guess. The pool area furniture was dated/dirty and the balcony in general is not well kept. They told me this pool area was recently renovated so I hate to see what it was like before. They are doing exterior work to paint the balconies which is much needed but debris is in the pools and I don’t think chlorine or anything like that is added bc there was a film & floaties. While it was nice to look at, I’d never actually get in. Overall I appreciated the staff being accommodating and addressing my concerns as well as the free airport transfer. Staff was also very nice in the restaurants and the Japanese place was the best of the food options. However, I would not return due to limited entertainment and food options and certainly the cleanliness issues. Was relatively relaxing…..just not fun.
Stayed 3 nights in Sep 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Great stay. I will definitely be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria S

Stayed 4 nights in Aug 2024

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing loved everything about it . Amazing people so helpful and happy.. food was so good loved the buffet they had on a Tuesday out by the beach with the fuego show.. definitely coming back next year
Stayed 5 nights in Sep 2024

8/10 Good

Casey, Highlands Ranch

Liked: Cleanliness, staff & service, amenities
Most everything was great- the staff and service we fantastic! There are plenty of options for activities and dining. There are plenty of pools, chairs, and places to either party or tuck into something more quiet and just enjoy the beach. Our room is where we had some disappointments. The room was freezing and no way to adjust it, there was no hot water for the shower even though the huge tub had plenty. Having said that, we were in the Suites with the swim up pools on every floor which was fantastic. The music from the main party pool below was very loud so if that’s not your thing pick a different location. It only runs during the day so morning and evening were peaceful. Overall I do recommend the resort- go and enjoy! Just know what you want before you book.
Stayed 5 nights in Sep 2024

6/10 Okay

Amanda M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024