Tesoro Ixtapa Beach Resort

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Dates

December 2024

January 2025

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers

On the beach, free beach cabanas, sun-loungers, beach towels

2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

All-inclusive

Bar

Room service

24/7 front desk

Pool

Housekeeping

Explore the area

Boulevard Ixtapa S/N Lote 5, Zona Hotelera I, Ixtapa, GRO, 40884

El Palmar Beach
2 min walk
Delfiniti
4 min walk
Magic World Aquatic Park
10 min walk
Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
26 min drive

Room options

Suite, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

119 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Junior Room, Balcony, Partial Ocean View

45 sq m
Ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Standard Room, Balcony, Partial Ocean View

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Deluxe Room, Balcony, Garden View

39 sq m
Partial ocean view
Sleeps 4
2 Double Beds OR 1 King Bed

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Beachside property to enjoy outdoor pool and sand beach

At Tesoro Ixtapa Beach Resort, hit the beach, dine onsite at La Mar, or enjoy a drink at one of the property's 2 bars/lounges.

Tesoro Ixtapa Beach Resort offers 206 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Our customers tell us they enjoy the helpful staff at Tesoro Ixtapa Beach Resort. During your stay, you're just a quick walk from El Palmar Beach. You'll find features like 2 restaurants, 2 bars, and an outdoor pool.

For dining with ocean views, stop by La Mar, one of the property's 2 restaurants and 2 bars/lounges
WiFi for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a porter, and luggage storage
Guests speak favorably about the helpful staff and the overall condition of the property
Steps from El Palmar Beach and 4 minutes by foot from Delfiniti

Tesoro Ixtapa Beach Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Tesoro Ixtapa Beach Resort like an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. WiFi is available in public spaces for a fee.

Smoking is allowed in designated areas at this 3-star Ixtapa property.

La Mar - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

El Mesón - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Room service during certain hours

In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

Dancing

Language

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (MXN 80.00 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (MXN 80.00 per day)

Food and drink

2 restaurants
2 bars/lounges, 1 beach bar and 1 poolside bar
Room service available

Restaurants on site

La Mar
El Mesón

Things to do

Children's pool
Outdoor pool
Shopping

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

ATM/banking services
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Outdoors

Beach loungers
Beachfront location
Free beach cabanas
Garden
Pool sunloungers
Pool umbrellas

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 86
Front entrance ramp
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 117
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)

Beach towels
Designated smoking areas
TV in lobby

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

TV channels
TV

Food and drink

Minibar

Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Tesoro Ixtapa Beach Resort

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for MXN 150.0 per night.

Cribs (infant beds) are available for MXN 150.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: MXN 80.00 per day (rates may vary)
Fee for in-room wired internet: MXN 120.00 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: MXN 80.00 per day (rates may vary)
Crib (infant bed) fee: MXN 150.0 per night
Rollaway bed fee: MXN 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel will place an authorization for 2 nights for any bookings where payment for the stay will be made on site instead of at the time of booking. If the card is declined, guests have 24 hours to provide an alternate card or the reservation will be cancelled.

We should mention

Pool access available from 8:00 AM to 7:00 PM.
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Ixtapa Tesoro

Tesoro All Inclusive

Tesoro Ixtapa

Tesoro Ixtapa All Inclusive

Ixtapa Tesoro Hotel

Tesoro Hotel Ixtapa

Tesoro Ixtapa Hotel Ixtapa

Tesoro Ixtapa All Inclusive All-inclusive property

Tesoro All Inclusive All-inclusive property

Tesoro Ixtapa Beach Resort Reviews

7.2

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Jesus

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

8/10 Good

Lizbeth

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La atención es muy buena, las personas que laboran son muy amables.

Stayed 4 nights in Aug 2024

10/10 Excellent

Daisy

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2024

2/10 Terrible

Graciela

18 Jul 2024

Disliked: Staff & service

Stayed 5 nights in Jul 2024

2/10 Terrible

Ivan

5 Jul 2024

10/10 Excellent

Hilda

Travelled with family

27 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

La comida es deliciosa y el hotel muy agradable

Stayed 3 nights in Jun 2024

10/10 Excellent

Monica, Independence

15 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

8/10 Good

Martin Neil

Travelled with partner

9 Mar 2024

Liked: Cleanliness, staff & service

Good pool bed Lacked ambience a nice bar and comfortable areas Pool closed at 7.00 pm Could of made more use of the pool area and sea backdrop Beautiful beach

Stayed 7 nights in Mar 2024

8/10 Good

Elizabeth

4 Mar 2024

Stayed 2 nights in Feb 2024

4/10 Poor

NORA ESTHER

Travelled with family

19 Feb 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was unsatisfied with the real facility vs th described at the photographs

Stayed 3 nights in Feb 2024

2/10 Terrible

Leah

Travelled with family

11 Feb 2024

Disliked: Cleanliness, staff & service, amenities

If you are looking for a fun enjoyable trip for your family and friends, DO NOT stay at Tesoro. Terrible customer service. You were not allowed to have any food or drinks in the pool area. My husband was told to take off his shirt in the pool because it wasn't one that was used for sun protection. We were constantly watched when we were at the pool, we felt like we were back in grade school. They also give out day passes to residents for the pool, so it was always full. They have ONE restaurant for their "all inclusive" package that had terrible food. My family didn't eat there one time. It closes multiple times during the day, so it wasn't even an option half the time. The only good thing about this place is they cleaned our room daily. We were even told by the locals who provided our excursions that this was a terrible hotel and to never stay here. Horrible experience. Do not go here.

Stayed 8 nights in Feb 2024

8/10 Good

Mark

Travelled with family

25 Jan 2024

Liked: Cleanliness, staff & service, amenities

The entire staff was beyond wonderful. Every staff member that I encountered was friendly and helpful. Many of them doing hard jobs, working long days, and their attitudes were excellent. We arrived a little early and we’re put in Villa 13. The beachfront location was great, but the Villa was old and not well maintained. The hot water wasn’t hot, and the water pressure was only enough to use 1 bathroom at s time, even though we paid for 2. We spoke to the staff at the front desk about it, and they immediately sent a maintenance man over. He was able to turn up the temperature on the undersized water heater, but basically told us that he couldn’t do anything about the pressure. We were a group of 6, and there were other issues, so my wife and her sister, again, spoke to the front desk. This time they agreed to move us to a better unit. Villa 10. It was much better. Overall is was definitely satisfactory. The buffet food with the all inclusive package was good. In fact the best I’ve ever had at an all inclusive resort. The dining room staff worked so hard to make sure that all guests were fed well and on time. Again, I can’t say enough good things about the wonderful staff. Despite the facilities being dated, and problems at Villa 13, it was overall a pretty good stay.

Stayed 3 nights in Jan 2024

2/10 Terrible

Brenda, Oxnard

17 Jan 2024

Stayed 5 nights in Dec 2023

4/10 Poor

Gustavo

24 Dec 2023

Stayed 3 nights in Dec 2023

4/10 Poor

Margarita

24 Dec 2023

Stayed 3 nights in Dec 2023

10/10 Excellent

Oscar Leonardo

Travelled with family, Travelled with partner, Travelled with group

18 Dec 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Una estancia bastante agradable. Como puntos a favor: un lugar bastante cuidado, fresco y limpio, con reglas claras. ¡Los felicito! Leí comentarios sobre la repetitividad de la comida, sin embargo, yo no noté eso, al contrario, muy buena variación de comida, y el restaurante de especialidades, ¡magnífico! Por otra parte, la zona de playa enfrente del hotel muy bien cuidada, las áreas de comida con aire acondicionado, la piscina limpia, entre otras cosas muy buenas. Repito, ¡felicidades! 👏👏👏

Stayed 3 nights in Dec 2023

4/10 Poor

Sandra

Travelled with family and small children

14 Nov 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service was bad. The bed was dirty and I asked to get new sheets and they said it would be a fee for new sheets. Never returning again

Stayed 2 nights in Nov 2023

2/10 Terrible

Sandra

Travelled with family

8 Nov 2023

Disliked: Amenities

You get what you pay for. It’s probably worth paying more for a different place. Don’t recommend

Stayed 2 nights in Nov 2023

8/10 Good

Andy

Travelled with family, Travelled with family and small children, Travelled with partner

2 Nov 2023

Disliked: Cleanliness

The food was surprisingly very good and the highlight of the stay, The hotel itself has seen better days (dirty floors, mold on lamps, broken wall plugs) another downside was the service of the staff as we had to ask for 2 days for new sets of towels before they finally brought them.

4/10 Poor

Danny D

15 Oct 2023

Disliked: Cleanliness, staff & service

Over all not Good.

De todo a todo mal, pagamos por cama King y nos dieron QUEEN. Y la comida malisima muy poco para escoger. Los postres muy pocos. El Restaurant de Especialidades cerrado. Mas no botana en area de playa ni alberca.

Stayed 2 nights in Sep 2023

8/10 Good

Juan Carlos

4 Sept 2023

Stayed 3 nights in Aug 2023

8/10 Good

Efrain

Travelled with family

26 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Salvo que nos tocaron unos vecinos de habitación muy ruidosos, todo estuvo muy bien, en especial quiero felicitarlos por proporcionar trabajo a personas de la tercera edad, todo un excelente servicio del personal, solo falta un poco más de limpieza en los baños de la alberca

Stayed 3 nights in Aug 2023

8/10 Good

DANIEL

26 May 2023

Liked: Cleanliness, property conditions & facilities

Stayed 2 nights in May 2023

4/10 Poor

Vladimir

7 May 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel areas did not look very clean. Beverages were of very bad quality and some food seemed not in very good stated or prepared. And last but not least, staff not friendly nor helpful.

Stayed 3 nights in Apr 2023