Sara Suites Ixtapa

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Pool

Housekeeping

Air conditioning

Free WiFi

Restaurant

Explore the area

Boulevard Ixtapa MZ-4 LT 19-A, Col Marina Ixtapa, Ixtapa, GRO, 40880

El Palmar Beach
5 min walk
Simplicio’s Steakhouse
1 min walk
Central Bus Station
8 min drive
Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
26 min drive

Room options

Double Room

25 sq m
Sleeps 4
2 Queen Beds

Quadruple Room

25 sq m
Sleeps 4
2 Queen Beds

Business Room

45 sq m
Sleeps 2
1 Queen Bed

Room

20 sq m
Sleeps 2
1 Queen Bed

Triple Room

25 sq m
Sleeps 4
2 Queen Beds

Honeymoon Room

City view
Sleeps 3
1 King Bed

Honeymoon Room

City view
Sleeps 2
1 Queen Bed

Junior Room

45.5 sq m
Sleeps 2
1 Double Bed

Honeymoon Room

City view
Sleeps 2
1 King Bed

Suite (Master)

45 sq m
Sleeps 2
1 Queen Bed

Similar properties

On private beach

Pool

Hot tub

All-inclusive

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Ixtapa with a 24-hour front desk and an outdoor pool

Along with an outdoor pool, this hotel has a restaurant and a children's pool. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.

Sara Suites Ixtapa offers 33 air-conditioned accommodations with safes. Televisions come with cable channels.

Bathrooms include showers. This Ixtapa hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site.

During your stay at Sara Suites Ixtapa, you're just a quick walk from El Palmar Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi
Enjoy Mexican cuisine while dining at El Buque
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Delfiniti and 5 minutes by foot from El Palmar Beach

There's a restaurant on site. WiFi is free in public spaces. Sara Suites Ixtapa offers its guests an outdoor pool and a children's pool. Sara Suites Ixtapa also features tour/ticket assistance, a garden, and concierge services.

El Buque - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Limited on-site parking
Wheelchair-accessible parking available
On-site parking options include a garage

Food and drink

1 restaurant

Restaurants on site

El Buque

Things to do

Children's pool
Outdoor pool

Family friendly

Children's pool
Outdoor pool

Conveniences

Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Outdoors

Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking

TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets

Bathroom

Hairdryer (on request)
Shower
Towels

Entertainment

38-inch TV
TV channels

Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Minimum check-in age: 20

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Sara Suites Ixtapa

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10 AM to 10 PM.
Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Sara Suites Ixtapa Hotel

Sara Suites Hotel

Sara Suites Ixtapa

Sara Suites

Sara Suites Ixtapa Hotel

Sara Suites Ixtapa Ixtapa

Sara Suites Ixtapa Hotel Ixtapa

Sara Suites Ixtapa Reviews

7.2

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

2/10 Terrible

ANGELES

Business traveller

11 Jul 2024

Disliked: Amenities, property conditions & facilities

This hotel Sara suites have so much mild in bathroom area smells bad, room have mold everywhere the place is birty ,sink DIDNT work shower head DIDNT work has mild walls , pool area dirty floors tables outside,floors this place I don’t recommend it ! I ask to speak with manager or owner the reception told me to write a letter but no money back so I check out I left the hotel because is NOT GOOD THIS HOTEL IN THE PICTURES LOOK DIFFERENT BUT WHEN YOU GET THERE IS BAD AND NO PARKING EITHER. Don’t Wasted your money!

Stayed 1 night in Jul 2024

6/10 Okay

Jose

Travelled with family

10 Feb 2024

This hotel no good condition shower room to small

Stayed 7 nights in Feb 2024

10/10 Excellent

Guillermo, Daly City

26 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

2/10 Terrible

Lesslie

Travelled with family and small children

26 Jun 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Very bad experience, would not recommend and definitely would not stay there again. Night front desk lady was very rude and had an attitude, offered no help with bad toilet and said to fix it myself.

Stayed 2 nights in Jun 2023

10/10 Excellent

Guillermina

6 Feb 2023

Stayed 2 nights in Feb 2023

10/10 Excellent

Abel

5 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Nov 2022

6/10 Okay

Alfredo

Travelled with family

10 May 2022

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Door lock was broken. Dead bolt lock did not work. You get what you pay for. Extra small.

Stayed 2 nights in May 2022

2/10 Terrible

Maria

Travelled with family

30 Mar 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing it was really bad and housekeeping took personal items

Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

30 Mar 2021

Stayed 2 nights in Mar 2021

10/10 Excellent

Verified traveller

14 May 2019

Liked: Cleanliness, staff & service

Everything was exelent pool location staf thanks for it

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

31 Mar 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller

28 Mar 2019

Disliked: Staff & service, amenities, property conditions & facilities

We didn’t like: Bugs in the room, unruly noisy guests,no clean bed sheets everyday, not enough bath towels, and poor house keeping,(among other things) Things we liked: Great location, and friendly staff. P.S In the future we won’t be lodging at this hotel hotel

Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveller

28 Mar 2019

Disliked: Staff & service

Stayed 10 nights in Mar 2019

8/10 Good

Ian, Milton Keynes

5 Jul 2018

Liked: Cleanliness

Basic hotel with small pool & laid back attitude

The Sara Suites is a low cost, quite basic hotel on the "wrong" side of the road from the beach. Rooms are sparse - there was no chair at all, but clean and with an excellent air-conditioning system - very quiet and kept the room constantly cool. The bed was comfortable, once you had removed the plastic undersheet (I replaced it with a towel, just in case it got too hot in the night!). My room safe may not have been working (or it may have needed new batteries). There's enough storage space, and the shower was fine , though it took a long time for the hot water to run through at the end of the corridor. Although reception is manned 24 hours, staff are laid back and don't speak much English, and you can gain uncontrolled access to the hotel round the back, so security is minimal - but it doesn't feel like a place where that matters too much. The restaurant was only open on Friday/Saturday, and most of the items on the lunch menu were unavailable - but 500m away ion the centre of the village there are dozens of restaurants offering as wide range of Mexican and international food. (The nearest restaurant is possibly the most expensive in town). It's quite close to the Mango discotheque and on Sunday night I was kept awake - nothing the hotel can do about this. The pool is pleasant - kept clean, quite small but not too crowded. Although the hotel has a "quiet" policy from 2200-0800, in practice you can swim in the pool at almost any time (it's lit past midnight).

Stayed 6 nights in Jun 2018

4/10 Poor

jason, texas

25 Mar 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thought it was a suite type hotel, hence Sara Suites. Not! No fridge, no microwave, no coffe pot. They tried to make me pay again. Told them I had paid you with my Visa card. Had to ask for water bottles as there was only one in our room. The bed was on a cement slab with only a mattress. Very uncomfortable to sleep on. The breakfast was horrible and the coffee at the restaurant tasted like iodine! Yuk! All in all, I would not stay there again, nor recommend it to anyone. The staff was not friendly.

2/10 Terrible

justin, canada

21 Jan 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look elseware

Worst trip of our lives no hot water ,no speaky the Engla was the only English we heard gamma fiesta is were to stay

10/10 Excellent

Jose luis

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno

Stayed 2 nights in Jun 2024

6/10 Okay

MARIA LIDIA

13 May 2024

Localizacion adecuada

Stayed 3 nights in May 2024

10/10 Excellent

Iván

Travelled with family and small children

3 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

fue muy placentera mi estancia

Stayed 2 nights in Apr 2024

10/10 Excellent

Yamel

6 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Todo muy bien

Stayed 2 nights in Mar 2024

10/10 Excellent

Hector

Travelled with family

21 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Algo descuidado

Stayed 1 night in Feb 2024

4/10 Poor

María Hilaria

Travelled with partner

19 Feb 2024

Disliked: Cleanliness, property conditions & facilities

Mobiliario muy deficiente , sin ninguna silla, mesa o buró y en malas condiciones , la ropa de blancos en malas condiciones colcha y almohadas, llaves de agua lavabo en malas condiciones y regadera tapada con un chorrito de agua se bañaba uno , WC con fugas en llaves, el internet mala señal

Stayed 1 night in Feb 2024

10/10 Excellent

Francisco

17 Feb 2024

Stayed 2 nights in Feb 2024

8/10 Good

ALEJANDRO

6 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Business traveller

26 Jan 2024

Disliked: Cleanliness, staff & service

Solo sirva para dormir

Le hace falta mantenimiento al hotel, los dispensadores de jabón de baño se ven sucios, pésimo el internet, solo sirve para dormír, mucho ruido de la alberca y se veían muy sucias

Stayed 5 nights in Jan 2024