Casa Ixchel

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Dates

December 2024

January 2025

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance ) | View from room

Master Suite Ocean View with Kitchenette up to 6 pax | Living room

Overview
Prices
Location
Amenities
Policies

Very good

Popular amenities

Bar

Pool

Breakfast available

Housekeeping

Parking included

Air conditioning

Explore the area

Avenida Jesus Martinez Ross, Manzana 98, Lote 5, Salinas, Isla Mujeres, QROO, 77400

Crayola House
13 min walk
Miguel Hidalgo
5 min drive
Isla Mujeres Ferry Terminal
5 min drive
Isla Mujeres, Quintana Roo (ISJ)
13 min walk

Room options

Basic Room, 1 King Bed, No View (Contemplation )

30 sq m
Studio
Sleeps 2
1 King Bed

1 King Bed (Peace)

20 sq m
Studio
Sleeps 2
1 King Bed

Master Suite Ocean View with Kitchenette up to 6 pax

20 sq m
Studio
Ocean view
Sleeps 6
2 King Beds and 1 Double Bed

Room, 1 Double Bed (Love)

20 sq m
Studio
Sleeps 2
1 Double Bed

Room, 1 King Bed (Serenity)

30 sq m
Studio
Sleeps 2
1 King Bed

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

20 sq m
Studio
Sleeps 2
1 King Bed

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

20 sq m
Studio
Sleeps 4
1 King Bed and 1 Twin Murphy Bed

Room, 1 King Bed, Microwave (Bliss)

20 sq m
Studio
Sleeps 2
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

4 Jan - 5 Jan

About this property

Aparthotel with free parking, near North Beach

This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, tour/ticket assistance, and a garden. Each apartment offers free WiFi, a safe, and a shower.

Casa Ixchel offers 10 accommodations with safes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Casa Ixchel, you'll be within walking distance of Isla Mujeres Ferry Terminal. Free WiFi in public areas, free self parking, and an outdoor pool are available. This upscale aparthotel has 10 apartments. Free WiFi and free toiletries are available in each apartment.

Each apartment offers free toiletries, a shower, and a safe
Free WiFi
Free self parking
Enjoy Mexican cuisine while dining at Da Luisa
Cooked-to-order breakfast served weekdays for a fee
Take a swim in the outdoor pool
Services include tour or ticket assistance and luggage storage
Onsite recreation includes yoga classes
Just a 5-minute drive from Isla Mujeres Ferry Terminal and 7 minutes from North Beach

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Ixchel. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM and noon.

Da Luisa - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Pool/Spa

Outdoor pool

Internet

Free WiFi

Parking and transport

Free self-parking on site
Free off-site parking within 33 ft
Street parking available

Restaurants on site

Da Luisa

Dining

Cooked-to-order breakfast available for a fee weekdays 8:00 AM–noon: USD 10-20 per person
1 restaurant
1 bar
Snack bar/deli

Bedrooms

Bed sheets provided

Bathrooms

Shower
Free toiletries
Towels provided

Outdoor areas

Terrace
Garden

Climate control

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Upper floors accessible by stairs only

Services and conveniences

Tour/ticket assistance
Daily housekeeping
Safe
Electrical adapters/chargers
Luggage storage
Safe at front desk
Front desk (limited hours)

Things to do

Yoga classes on site

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
Security system

General

10 rooms
Property does not allow children

Policies

Check-in

Check-in start time: noon; Check-in end time: 5 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 5 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Children 12 years old and younger aren't allowed at this property.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Ixchel Aparthotel Isla Mujeres

Casa Ixchel Isla Mujeres

Casa Louise Ixchel Hotel Isla Mujeres

Casa Ixchel Hotel Isla Mujeres

Casa Ixchel Hotel

Casa Ixchel Aparthotel

Casa Ixchel Isla Mujeres

Casa Ixchel Aparthotel Isla Mujeres

Casa Ixchel Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Selena

Travelled with partner

6 Jul 2023

Liked: Cleanliness, amenities, property conditions & facilities

Loved everything~!

8/10 Good

Alicezandra

27 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family

8 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place, very clean and well kept

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner

14 Jul 2021

Liked: Cleanliness, staff & service, amenities

This was our second stay at Casa Ixchel and once again it did not disappoint! Our room (Bliss) was clean and the bed is very cozy with plenty of pillows. WiFi in the room was great! Property is nice, we felt safe. The door has just a single lock on the handle which we were ok with. I would say they need to drain their pool/hot tub and repaint it. Both times we’ve stayed the pool needed some attention. Overall we LOVE this hotel! Staff is super friendly and their is a nice restaurant upstairs with an amazing view!

Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

13 Jul 2021

Liked: Cleanliness

Disliked: Amenities

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner

9 Jul 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream

Stayed 9 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller

23 Apr 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Got exactly what I wanted and expected. Recommend to all,will return

Stayed 7 nights in Apr 2021

10/10 Excellent

Verified traveller

11 Apr 2021

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group

26 Mar 2021

Disliked: Cleanliness, amenities, property conditions & facilities

The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didn’t work. Also, the hotel restaurant food service served small size portions of food with high cost prices.

Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with group

9 Mar 2021

Liked: Cleanliness, staff & service, amenities

I loved that you could see the ocean right outside our window. What I didn’t like was that the shower water didn’t get warmer then a lukewarm temp.

Stayed 4 nights in Feb 2021

8/10 Good

Guillermo

3 Jan 2021

Liked: Cleanliness, staff & service, room comfort

For the cost is ok...only bad is that bad internet

Stayed 4 nights in Dec 2020

2/10 Terrible

Verified traveller

28 Dec 2020

Stayed 3 nights in Dec 2020

6/10 Okay

Dayne

28 Dec 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Good location

The staff is very nice Property is not in good shape overall Needs lots of updating

Stayed 3 nights in Dec 2020

6/10 Okay

Verified traveller

20 Oct 2020

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

15 Sept 2020

Liked: Staff & service, room comfort

We're not going back.

First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.

Stayed 8 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner

12 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location, the stuff was great, and the room was really clean. Will come back again. Thank you

Stayed 4 nights in Feb 2020

8/10 Good

beachbumb, Nevada

Travelled with partner

3 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly and helpful staff. Beautiful ocean view, no too far from downtown. Quiet and clean, great to relax. No much beach areas nearby, no window in room, no breakfast included (at least café y pan).

Stayed 8 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner

1 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchel❤️

Stayed 7 nights in Jan 2020

10/10 Excellent

Tanja

1 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot to be in.

Stayed 1 night in Jan 2020

8/10 Good

Kim

Travelled with group

15 Jan 2020

Liked: Cleanliness, room comfort

It wasn't what the pictures told . Small hotel with no beach access just rocky shore. No one available at reception except between 9-5. Pleasant but not fabulous .

Stayed 1 night in Jan 2020

6/10 Okay

Ricardo

6 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was quiet peaceful but expected more amenities and location not near downtown or beach area had to take cab due to not accessible to walk

Stayed 1 night in Dec 2019

10/10 Excellent

Katrina R.

19 Nov 2019

Liked: Cleanliness

A night get away with friends

The property and the staff were awesome we will come stay here again

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

29 Oct 2019

Liked: Cleanliness, staff & service

Good stay in isla mujeres.

nice quiet little place with a pool with a beach view behind the hotel. Floor was sandy. Bathroom was ok. Bed was ok. Overall good for the price. Would stay again for sure. Far from the port.

Stayed 2 nights in Oct 2019

6/10 Okay

Lava

7 Aug 2019

Liked: Staff & service

Disliked: Amenities

Nothing exciting. On the beach but far away from downtown or happening areas. It’s ok if you want to get away and relax but nothing special. Staff are nice

Stayed 4 nights in Aug 2019

8/10 Good

Michael, Charleston, SC

25 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Stay with a Great View

Overall I really liked the stay. The view was amazing as was the pool. The restaurant on site was also really good as we had a snack one day and breakfast the next morning. The staff was very friendly too. The only issue we which we did not notice to we got back late that night was that the AC in the living room was not working. For 2 of us in the bedroom it was fine but the 1 person who slept out in the living room I guess he had it a bit rough. He just opened the door to the pool to get a breeze since the AC wasn't kicking out cool air. I'm sure they would have had it fixed it we had noticed it sooner.

Stayed 1 night in Jul 2019