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4.0 out of 5

"Isla Mujeres was the first stop on our trip through Central America and we couldn't have been happier with our choice of destination or hotel. The isl ... " More

By Roddy and Sarah on Thu 28 Nov 2013

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1 King Bed (Peace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Serenity)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed (Love)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Master Suite Ocean View with Kitchenette up to 6 pax

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Kitchenette (up to 4 pax Abundance )

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Kitchenette, Ocean View (Harmony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Casa Ixchel, you'll be within walking distance of Isla Mujeres Ferry Terminal. Free WiFi in public areas, free self-parking and an outdoor pool are available. This upmarket aparthotel has 10 apartments. Free WiFi and free toiletries are available in each apartment.

  • Each apartment offers free toiletries, a shower and a safe
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Da Luisa
  • Cooked-to-order breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes
  • Just a 5-minute drive from Isla Mujeres Ferry Terminal and 7 minutes from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Casa Ixchel ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Casa Ixchel

Couples (3) Other (1)
4 out of 5

Perfect start to our trip

Isla Mujeres was the first stop on our trip through Central America and we couldn't have been happier with our choice of destination or hotel. The island is great with lovely beaches, people and places to eat. Casa Ixchel is in the middle of the island away from the main town which is what we wanted. There are incredible views across the sea (but no beach), the staff are really friendly and helpful and there are great yoga classes 3 times a week which my girlfriend and I really enjoyed. The restaurant does great breakfasts and dinner was also good when we ate there. Our room was always kept immaculately clean, towels were supplied, comfy bed and always hot water. Would definitely recommend and we're thinking of going back at the end of our trip

Posted by on 28 Nov 2013

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4 out of 5

Place to relax

Liked: Fridge, microwave, toaster, coffee maker, kitchenette facilities Direct access to the sea Pool & Sunbathing area Restaurant facilities & Views Good Internet Comfortable bed New A/C Didn't like: Room on a small side Location - too far from North beach where you want to be I had probably the worst room on the ground floor with limited view of the sea, so ask for another one!

Posted by on 8 Apr 2013

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4 out of 5

Vriendelijk, gastvrij en heerlijk

Vriendelijke staff, fijne locatie met prachtig uitzicht. Wij hadden de Abundance-room die qua ligging en ruimte top was. Andere kamers leken minder. Dus let daar op.

Posted by on 7 Jan 2016

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4 out of 5

Erholung in Mexiko

Das Hotel selber war gut; das Personal sehr freundlich und hilfsbereit. Ganz klar zum weiter empfehlen. Das Restaurant war eine einzige Enttäuschung. Zu teuer und schlechte Küche. Hotel ja Restaurant nein

Posted by on 8 Dec 2014

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Ixchel. Free self parking is available.

  • 10 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Casa Ixchel offers 10 accommodations with a safe and free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 8:00 AM and noon.

Da Luisa – This restaurant specialises in Mexican cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 9 AM - 5 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions.

  • Noise-free rooms not guaranteed
  • Front desk opens daily at 9 AM
  • Front desk closes daily at 5 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Ixchel Aparthotel Isla Mujeres
  • Casa Ixchel Isla Mujeres
  • Casa Louise Ixchel Hotel Isla Mujeres
  • Casa Ixchel Hotel Isla Mujeres
  • Casa Ixchel Hotel
  • Casa Ixchel Aparthotel
  • Casa Ixchel Isla Mujeres
  • Casa Ixchel Aparthotel Isla Mujeres

You should know

  • Children 12 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
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