La Palma Holbox

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Palma Holbox

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Aerial view
Interior
Exterior
Family Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Canane 5, esq. Calle Jeronimo de Aguilar, Isla Holbox, QROO, 77310
  • Holbox Church
    3 min walk
  • Main Square
    3 min walk
  • Holbox Beach
    5 min walk

Room options

Standard Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 2 Queen Sofa Beds

Standard Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

La Palma Holbox

Hotel with an outdoor pool, a short walk to Holbox Beach
This hotel features an outdoor pool, a garden, and a front-desk safe. WiFi in public areas is free.
La Palma Holbox offers 16 air-conditioned accommodations with complimentary toiletries and ceiling fans. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at La Palma Holbox. During your stay, you're just a quick walk from Holbox Beach. You'll find features like free WiFi in public areas and an outdoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) and wired Internet
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe and a terrace
  • Just a 5-minute walk from Holbox Beach and 3 minutes by foot from Holbox Church
La Palma Holbox offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi and wired Internet.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number MHO191129LY8

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.

Property is also known as

MOON DREAMS HOLBOX
La Palma Holbox Hotel
Tropical Suites by MIJ
Tropical Suites Holbox
La Palma Holbox Isla Holbox
Tropical Suites by Baleine Group
La Palma Holbox Hotel Isla Holbox

La Palma Holbox Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 178 reviews" "
Rating 8 - Good. 31 out of 178 reviews" "
Rating 6 - Okay. 10 out of 178 reviews" "
Rating 4 - Poor. 3 out of 178 reviews" "
Rating 2 - Terrible. 13 out of 178 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRITT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, super comfy bed, pool area great, rooftop for sunset amazing and aircon and book out blinds amazing 10/10
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

Sami, Dearborn Heights

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

amjad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is consistently clean with fantastic cleaning staff who do a great job every day. I had a wonderful week-long stay, sleeping well each night thanks to the blinds on the windows and the quiet atmosphere in my room despite its proximity to the pool. The front desk always had someone available, and there was fresh water to drink (although it was slightly warm) along with a fridge in every room. The hotel is super close to downtown, restaurants, and there's an awesome Restaurant serve pizza and taco joint right across!
Stayed 7 nights in Mar 2024

8/10 Good

Sara Karolina

Stayed 6 nights in Feb 2024

10/10 Excellent

Ronald

Stayed 2 nights in Jan 2024

10/10 Excellent

Iliana Jaime, Fresno

Stayed 1 night in Jan 2024

10/10 Excellent

catherine

Stayed 5 nights in Dec 2023

10/10 Excellent

Cristian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff is very very nice and helpful. Very natural vibe and is close to restaurants & a short walk to the beach. We would definitely stay here again. The hotel is maintained very well and the rooms are large and spacious.
Stayed 5 nights in Dec 2023

2/10 Terrible

Fiona, Etobicoke

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property in a a great location near the centre of town and an easy walk to the beach and ferry. Staff were helpful and friendly, the room exceeded expectations and was very spacious and comfortable. The grounds are beautiful and lush with a great pool. Would absolutely stay again!
Stayed 4 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing we did not like. Super hosts...!!! You really are their guest. The rooftop has a good view of sunset, although awesome view of sunrise. If you're seeking a great stay at a boutique hotel, easy to walk everywhere to enjoy Holbox and experience cultural living, Do Not Miss the chance to stay here. It's everything you could ask for
Stayed 5 nights in Nov 2023

10/10 Excellent

Rina

Stayed 1 night in Nov 2023

2/10 Terrible

MIRNA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property and furniture needs a desperate upgrade. Everything is ages old, in addition, the staff is lacks customer service and hospitality service with guest. Never again will stay.
Stayed 2 nights in Jul 2023

2/10 Terrible

Wagner G

Stayed 6 nights in Jul 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a basic hotel, but great value. Rooms were spacious, bed was very comfortable, pool area was nice. Check in and check out went very smoothly. Great Taco place across the street. Far enough from the busy part of town for it to be quiet at night. Close enough to get to the action. Note that the light on the ac is bright, so if you need complete darkness bring an eye mask.
Stayed 2 nights in May 2023

2/10 Terrible

Alex

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid at all costs!!!! No electricity or running water for 3 days of this trip which is nearly half. Could not even flush the toilet, could not shower, no A/C and no wifi.Had heatstroke and could not cool down in the room with A/C when it was 34 degrees. Had booked this hotel with wifi so I could continue to work and lost 3 days earnings due to the power cuts. When asking staff what was happening they would laugh and pretend they couldn’t speak English or just say they didn’t know what was happening. They have tried to say this was an island wide fault when friends staying at various hotels and villas on the island all had water and power that we had to go and use. Hotel refusing to give any refund for the 3 days affected as they say it happens constantly - this is not mentioned anywhere on their website or Expedia and was not mentioned to us upon checking in. Please book a different hotel in Holbox to avoid your trip being ruined as there was plenty of ones that still had electricity and water and more helpful staff.
Stayed 8 nights in Apr 2023

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff for the warm hospitality. The room was excellent. Great A/C, TV channels, spacious bathroom and the pool was nice. House keeping did a great job as well. I loved that the location was only two blocks from everything that was needed. A special shout out to the receptionist at the front desk, she’s so sweet and made me feel at home. Thanks again!!
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place a few streets back from the beach
I had a room with a bedroom and kitchen area, which was huge. The room was very tastefully decorated and comfortable. The pool area was a little disappointing as it rarely got the sun, hence I never saw it used by guests.
Stayed 4 nights in Feb 2023

10/10 Excellent

Norvis

Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Seth, Splendora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good value, the room was very spacious and clean. The bed was extremely comfortable also! The A/C worked amazing and the staff very friendly and welcoming. The only complaint I have was that the bathrooms by the pool were very dirty. Though I believe it probably is not the norm based on the cleanliness of the property and rooms, pool included. The hotel is about a 5 minute walk from the beach and the town square. The Wi-Fi was OK at best, which is normal in Holbox, a remote island. It makes for a great place to relax and enjoy the Island and disconnect from everything at home.

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, and Safe
Super friendly staff. Big rooms. Hot water was inconsistent, but that's Holbox. Safe location and very close to center of town and beaches.
Stayed 4 nights in Dec 2022

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023