Overall my stay was enjoyable. However two issues arose which coloured my impressions. First, I used the laundry service, which turned out to be unhelpful. My laundry was returned to me damp and in the same plastic bag in which I had submitted my clothes. To make matters worse, all my clothes were stuffed into the bag full of creases that took me 1 1/2 hours to iron out. Not acceptable! Secondly, on my first day, I invited family guests for lunch. After being seated in the hotel restaurant, we were informed that most of the menu items were unavailabe due to "the menu being changed". There were only four items available: soup, hamburger, caesar salad and fish & chips. I believe the reasoning was untruthful as a large group of French tourists were in the restaurant at the time and this suggested that the kitchen has run out of food. Even though management gave me a discount, as I paid for my guests, it was imbarrasing. On the positive side, I did use the hotel restaurant exclusively and always had good service and excellent food.